Brook Street
Ballyclare BT39, UK
Brook Street is working on behalf of our client in Ballyclare to recruit a full time and permanent IT Support Technician,The IT Support Technician will be responsible for supporting the existing IT team in the day-to-day operations and maintenance of Company IT systems. The role will be predominately based at the company Head Quarters in Ballyclare but will also require travel to other sites across the province.Key Duties and Responsibilities:Providing first line IT support to end users - PC`s / Printers / IT equipment / Applications etcManaging daily queries and resolving through to completionCompleting desktop application installations and troubleshootingDealing with and managing connectivity issues - wireless and phones and providing support for telecoms (both fixed line and mobiles)Dealing with diagnostic and configuration issuesSupporting the IT team in conducting training and providing support materials for internal staff on systems e.g. Dealerpoint, Fusion, CRM, MS Office...