4 jobs found in Billericay

Director of Customer Impact (Flexible Working) Location: Billericay, Essex (Agile Working) Salary: £85,000 - £95,000 Contract Type: Permanent - Full Time Expiry Date: Tuesday 27 April 2021 About the role Working at Swan is more than just a job, it's a lifestyle. Somewhere to feel at home. We know there's a lot going on in the world right now, but we're not standing still and now is the perfect time to join us! Do you want to help the shape the future for our customers? As our new Director of Customer Engagement and Impact, you'll lead the Customer Impact function to enable continuous development of Customer Operations by using the customer voice and data / performance measures across the service to really take into account our customers' thoughts. You'll play an exciting but critical role in service improvement and customer development, helping to provide a dynamic and customer centric environment. Reviewing and streamlining services through the...

Director of Customer Relations and Estates - Flexible working Location: Billericay, Essex (Agile Working) Salary: £85,000 - £95,000 Contract Type: Permanent - Full Time Expiry Date: Tuesday 27 April 2021 About the role Working at Swan is more than just a job, it's a lifestyle. Somewhere to feel at home. We know there's a lot going on in the world right now, but we're not standing still and now is the perfect time to join us! We're looking for someone who puts the customer at the heart of everything they do - a Director of Customer Relations and Estates, to lead both the development of our customer contact approach and the Estate Services function to ensure that the business learns from all feedback in order to enhance and provide progressive services for the future. Currently our Customer Relations Team has a dynamic customer centric approach and is founded on principles of Customer Advocacy. You'll be responsible for enabling channel shift towards...