Sevcon
Buckingham MK18, UK
The Client Technologies Specialist IT/OT is primarily responsible for IT Customer environment, and cover SHOPFLOOR areas named OT (Operation Technologies) focus on Industrial landscape. He executes tasks to enhance and support the desktop environment, provides specialized IT services high-level meeting support, root-cause analysis, customer consulting), and provides IT facility related services audio-visual environment, security systems, printers/copiers). The Client Technologies Specialist also provides on-site support for the Service Desk teams as needed. POSITION ACCOUNTABILITIES (include %) Service Delivery ServiceHelps to build IT service relationship with customers Ensure quality services are performed to the agreed SLAWilling to be part of distributed service-teams and to take over responsibility of one or more specific service-team(s) as owner. Ensure that systems, processes and methodologies specified are followed and to ensure effective monitoring, control...