1 jobs found in Duxford

Your Responsibilities You provide IT expertise for the installation of Genedata platforms at a customer or at a hosted environment and are the primary contact for technical queries from customers of Operational IT services Maintain and update installation, operation, maintenance, monitoring and IT best practice procedures Troubleshooting of Operational IT issues solving technical problems Classify, maintain, and resolve helpdesk requests Liase with customer IT teams and act as an IT systems expert Accountable for Installations, hosting, upgrades, helpdesk, and routine IT maintenance Skills & Experience You have hands-on knowledge and experience with Linux and Windows operating systems and cloud deployments such as AWS, GCP and Azure. Furthermore, you bring… IT Application support experience up to 3rd line; and proven experience of working to ITIL based support processes for provision of Managed IT services Ability to quickly analyze complex...