Recruitment Genius Ltd
Frome BA11, UK
The Role: As Account Manager you will be responsible for circa 20 client accounts and spend time both on clients' sites and in the office, developing strong client relationships and ensuring exceptional service levels are achieved in the delivery of IT Service and Solutions. The Account Manager is responsible for Customer Service and Project Delivery and will therefore require exceptional customer service skills and a highly organised and detail focused approach. A good understanding of IT is preferred although it is the technical team who devise the IT strategy and solutions. However, the successful Account Manager will be commercially minded and have a passion for technology and how it can be harnessed to enhance business performance. Key Responsibilities: - Account Management, developing strong client relationships and delivering Customer Service of the highest standard - Create proposals for projects and for delivery to customers - Conduct quarterly client reviews with client...