Huntress - Leeds
Halifax, UK
Our client is a leading manufacturer in their sector, and they are looking for a Customer Service Advisor to join their team based in North Halifax, HX2. Currently the role offers hybrid working but candidates must live within a commutable distance due to initial daily training. Our client is passionate about providing excellent customer service and they are looking for experienced individuals who will become a valued member of their team. The role of the Customer Service Coordinator will be varied but duties will include: Order processing and order management. Managing telephone enquiries and customer service calls. Processing customer complaints, ensuring the best outcome for the customer and the company. Producing weekly back order reports and liaising with customers and relevant BDMs. Generating quotations. Administration of paperwork. Liaising and supporting of network of Business Development Managers. Internal & external reporting, as required....