1 jobs found in Mitcham

Start your digital journey and directly impact our service delivery What you’ll be doing Working in the Business Transformation Services (BTS) area of Atos, you will be joining a team working with a large public sector client, and will gain valuable experience of building and maintain relationships with customers and be involved all in all aspects of service delivery – ensuring that the business is able to meet client expectations. The types of responsibilities you will are likely to include: Establishing and maintaining good customer relationship including monitoring customer satisfaction Contract management - including reviewing performance against Service Level Agreements (SLAs), quality, costs and contractual framework. Conducting Service Review meetings with the client and internal stakeholders Providing regular reporting on service delivery both internally and with the client Identifying, monitoring and mitigating risks Creating...