SCCU Group
Mobberley, UK
Footprints Solutions Limited are recruiting for an IT Solutions Technician apprentice. You will apply a professional methodology or framework to gather and analyse requirements; to design, develop, test, and implement IT solutions and to provide ongoing support both directly to end users and for the underlying IT services. The specific tasks undertaken vary depending on what needs to be achieved by the team at any particular time. Some tasks may be very technical, others may be more analytical, business or user focused. Duties of the IT Solutions Technician: Assist in configuring and maintaining all software applications for consistent use Maintain a high degree of customer service for all support queries and adhere to all service management principles. Implement changes and updates to website portfolio Take ownership of user problems and be proactive when dealing with user issues Provide assistance in setting up web-based services...