3 jobs found in Pangbourne

An exciting new opportunity has arisen for our highly successful and growing IT managed service provider client. We have a great opportunity for the right individual to join their growing IT support team as an IT Support Executive.Reporting to their IT Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure both individual and team SLAs are met.Based primarily in our Pangbourne office, you will also be required to work on client sites and from home, so a car or other motorised transport is essential.As the IT Support Executive, you will be responsible for: Respond to customer calls and tickets on a daily basis, resolving them within SLA and keeping the customer updated at all times.Visit customer sites when necessary to carry out site surveys, installs and resolve faults Escalate business critical issues Contact suppliers where necessary to escalate issues, and update internal system with supplier...

IT Support EngineerLocation: PangbourneJob Type: PermanentSalary: £25,000 - £28,000 (depending on experience)Working Hours: Monday - Friday, 8:30AM - 5:30PMBased primarily in our Pangbourne office. You will also be required to work on client sites and from home, so a car or other motorised transport is essential.An exciting new opportunity has arisen for our highly successful and growing IT managed service provider client. We have a great opportunity for the right individual to join their growing IT support team as an IT support engineer.Reporting to their IT Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure both individual and team SLAs are met.As the IT Support Engineer, you will be responsible for: Respond to customer calls and tickets on a daily basis, resolving them within SLA and keeping the customer updated at all times.Visit customer sites when necessary to carry out site surveys, installs...

THE OPPORTUNITY Working as part of the European IT team, the IT Infrastructure Engineer is responsible for maintaining all infrastructure and providing high quality 1st line support to colleagues across the European region, directly contributing to improved efficiencies within the Regional and Global team. KEY RESPONSIBILITIES 1st & 2nd line remote user support and administration through ITSM and ITIL Procurement and Asset Management and configuration of new hardware and software Assist with Backup, Disaster Recovery and Incident Response planning and testing exercises General network and infrastructure support Assist where necessary with any IT led projects and initiatives Documentation, including common software guidance, onboarding checklists and user training Office 365 Administration including EndPoint Manager Other IT duties as required Key Qualifications and Skills Essential: Experience providing IT support in a professional...