1 jobs found in Pembridge

My client is a market leading manufacturer based near Leominster in North Herefordshire. Manufacturing excellence, first class customer service and unrivalled expertise in meeting the needs of the market are just some of the many strengths that they offer.They are looking to recruit a Service Delivery Technician responsible for supporting all of the divisions services including applications, systems, hardware and customers. You will provide point of escalation for UK and other regional and divisional teams, working with the IT management team and service delivery technical leads to ensure a high-class delivery of services. This role is based at the head office but will be required to travel to our remote sites worldwide.Your duties will include running with/taking responsibility for escalated and major incidents, and the coordination of responses, including channelling requests to other resolver teams including 3rd parties. You will ensure all tickets are handled, documentation of...