CCR Recruitment Group
Clwyd Ave, Prestatyn LL19, UK
LiveChat Customer Support Associate - Home based Salary: £24,000 plus shares in company bonuses and excellent benefits package Location: Home based Hours: Monday - Sunday 8am - 7pm (flexibility is needed) Our client are a fast grwoing health and nutritions experts, they are looking for a strong customer service associate who will support each member. You will be responsible for ensuring the success of the customers' journey through our test and program by identifying customers' questions, concerns and overall needs and providing helpful solutions to them in an accurate and efficient manner, maintaining high standards of customer service across all interactions. Support customers via the in-app chat service, emails and over the phone throughout the customer journey, particularly during the pre-sale and testing phases of the program. Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and...