The Curve Group
Redditch, UK
We have a current opportunity for a Remote Telephone Collections Advisor on a permanent basis. The position is REMOTE. As a leader in the debt recovery enforcement sector, our client been operating for over 40 years' supporting hundreds of local authorities and Transport for London. They can offer you a unique career with unlimited earning potential around Collections. Key elements of the role will include: Make outbound calls to customers that owe money to our local authority clients, or third parties acting on their behalf Collecting payment in full & ensuring a high standard of customer service at all times Remaining empathic, calm, and acting in a professional, respectful and ethical manner, and have the confidence to deal with a range of different customers and make appropriate recovery decisions based on the current circumstances of each case. Obtaining questionnaire details from customers who may be in financial difficulties Negotiating payment...