3 jobs found in Royal Tunbridge Wells

This is for a 12 month contract. The role of IT Systems Support is to provide end user IT basic administration and support for staff and contractors across all regions and assisting with IT Operational tasks to maintain a high level of service continuity. Through our existing IT ticketing system you will be responsible for efficiently dealing with end user issues and requests raised by staff, these include but not limited to; building end users workstations, resolving configuration issues, administrating user account, installing software, fulfilling requests for permissions changes, supporting office peripheral equipment, helping users with Office 365 products and networking issues.  Duties and Responsibilities of the job:   Provide first line support and resolves problems to the end user’s satisfaction Monitor, managing and communicate with end users, prioritizing tickets based on FIFO and priority level Investigate issues, research solutions, implement and document...

We have an exciting opportunity for an experienced IT Support Technician to join our group IT department to be based in Tunbridge Wells, Kent. In what will be a busy and demanding role, you will join a team that acts as first point of contact for all of our sites across the south of England, providing IT support for all colleagues and their tools including laptops, workstations, mobile devices, tablets and various applications & software systems. The role is predominantly office based, however taking into account the nature of the current climate this role will initially be remote. The successful applicant will need to be of a commutable distance to Tunbridge Wells for when office working resumes.  Role Responsibilities   In this varied role, you will be the face of our IT department ensuring that all colleagues are supported with any hardware or key business software issues/queries, whether that is by telephone, in person or using remote tools. In addition, you...