21 jobs found in Shirebrook

Job Description We are flexible around working from home, but you will be expected to spend some time in the Shirebrook office dependant on the needs of the business This role is ideal for a keen, technically minded individual with an interest in Finance who wants to develop a career in supporting all global finance functions from at IT perspective.  Acting as an escalation point for technical queries relating to our Financial systems Performing Daily Sales + Stock Posting Checks, ensuring these reconcile across our systems Ad hoc reconciliations when requested Proactively diagnosing and resolving system issues Responding to alerts from our monitoring ecosystem to head off potential issues before they occur Performing hands-on fixes, including software changes, version upgrades, reporting updates/fixes, configuration changes Working on the analysis, design and delivery of small system enhancement projects Qualifications Experience in an IT Support...

Frasers Group are currently looking for an experienced IT Asset Manager to join our growing Systems and Cloud team. IT at Frasers Group is delivered by the in-house team who are passionate about what they do and are not dependent on outsourced organisations to deliver the core systems. We present an ideal opportunity for someone who is passionate about technology and wants to deliver the absolute best that they can and keep innovation at the forefront. There is a wealth of opportunity for training as well as on the job learning. This role requires a minimum of 2 days on site at our Shirebrook Head Office You will support the wider Infrastructure and Operations teams to ensure we maintain an accurate record the IT assets in our estate. Managing the lifecycle of all business assets Developing, introducing, and implementing the ITAM framework Conducting audit and compliance work Assessing software, evaluating new products, and understanding the ongoing requirements and licence...

Job Description This role will be mainly remote with occasional on-site presence in Shirebrook as per business requirements. You must be based in and have the right to work in the UK for this role. Working in a team of 3rd Line analysts providing escalation support to the Service Desks for all group services Understanding technically the services being supported as well as building solid working relationships with key stakeholders and 3rd party support partners Ensuring awareness of new functionality, services and technologies that are on the roadmap for the expansion and elevation of the business Working with the Service Desk Team Leads ensuring that documentation is accurate, relevant and up to date. Handing over effective fixes/resolutions that the Service Desk teams can use in the future to resolve known issues in a more timely manner Escalating to development resource where necessary, performing trend analysis feeding in to Problem Management where either...

Job Description As part of this role, you will take responsibility of IT Service Desk queries that come from users in our state of the art, automated warehouse. The team will be responsible for all IT hardware within the warehouse, including, but not limited to: Computers and peripherals, Printers and mobile printing solutions, Handheld devices and communication equipment Responsibilities include: Providing IT hardware support to the Warehouse via our ticketing system, logging detailed but concise information about each ticket. Proactively monitor, track faults and repair equipment to ensure optimum hardware uptime and availability. Assist the broader warehouse teams with preparation and delivery of hardware for implementation. Write and update technical documentation to ensure the team is kept up to date with knowledge. Confidently own end user tickets right through to resolution. Work a shift pattern between the hours of 7am and 6pm. Which includes weekend...

Job Description Working in our purpose built IT Workshop, you will take responsibility of hardware queries and requests that come from our head office, stores and warehouses across the UK and beyond: Provide IT hardware support to all aspects of the business via our ticket systems and be able to log detailed but concise information about each ticket. Build, repair, update and maintain IT hardware across the business to ensure optimum uptime and availability. Assist the broader IT teams with preparation and delivery of hardware for implementation. Write and update technical documentation to ensure the team is kept up to date with knowledge. Confidently own end user tickets right through to resolution. Qualifications Able to understand problem trends and escalate where necessary Driven to provide solutions to ongoing problems Good knowledge of PC hardware components, printer maintenance, stock control Knowledge of Cisco networking hardware Hands-on...

Job Description All aspects of IT are managed in house here at Frasers Group which means there are lots of opportunities to learn and develop new skills. You will be provided with learning material to further develop your knowledge and also gain qualifications. · Taking responsibility of IT support queries that come from our Head Office and stores across the UK and beyond · Providing IT support to all aspects of the business via our phone and ticket systems, logging detailed and concise information · Monitoring, fault tracking and problem management to ensure optimum service · Assisting the broader IT teams with preparation of hardware/software · Writing and updating technical documentation to ensure the team is kept up to date · Owning end user tickets right through to resolution · Getting involved in a variety of IT projects from server migrations and store network roll outs to developing new algorithms for our automated robots in our warehouses ·...

Frasers Group are currently looking for multiple IT 3rd Line Support Analysts to join our growing Service Desk team. IT at Frasers Group is delivered by the in-house team who are passionate about what they do and are not dependent on outsourced organisations to deliver the core systems. We present an ideal opportunity for someone who is passionate about technology and wants to deliver the absolute best that they can and keep innovation at the forefront. There is a wealth of opportunity for training as well as on the job learning.  This role will be mainly remote with occasional on-site presence in Shirebrook as per business requirements. You must be based in and have the right to work in the UK for this role. Working in a team of 3rd Line analysts providing escalation support to the Service Desks for all group services Understanding technically the services being supported as well as building solid working relationships with key stakeholders and 3rd party support partners...

Job Description As part of this role, you will take responsibility of IT Service Desk queries that come from users in our state of the art, automated warehouse. The team will be responsible for all IT hardware within the warehouse, including, but not limited to: Computers and peripherals, Printers and mobile printing solutions, Handheld devices and communication equipment Responsibilities include: Providing IT hardware support to the Warehouse via our ticketing system, logging detailed but concise information about each ticket. Proactively monitor, track faults and repair equipment to ensure optimum hardware uptime and availability. Assist the broader warehouse teams with preparation of hardware. Write and update technical documentation. Confidently own end user tickets through to resolution. Work a shift pattern between the hours of 7am and 6pm. Which includes weekend work 1 in 4 weeks. (9hr days with an hour break or 8.5hr days with 30 mins break). Qualifications...

Frasers Group are currently looking for a Junior IT Support Analyst to join our Head Office Development Team in Shirebrook. You will provide hands-on technical and financial support as well as working on upcoming system enhancement projects. The team is responsible for maintaining and enhancing current Financial applications and ensuring the integration of data from other 3rd party systems is accurately recorded. As a PLC with a £4bl turn over, this opportunity to grow your career in a fast paced and dynamic environment is one for the bold.  We are flexible around working from home, but you will be expected to spend some time in the Shirebrook office dependant on the needs of the business This role is ideal for a keen, technically minded individual with an interest in Finance who wants to develop a career in supporting all global finance functions from at IT perspective.  Acting as an escalation point for technical queries relating to our Financial systems Performing Daily...

Frasers Group are currently looking for a Junior Warehouse IT Support Analyst to join us at our Head Office in Shirebrook. We started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation. As a PLC with a £4bl turn over, this opportunity to grow your career in a fast paced and dynamic environment is one for the bold.  As part of this role, you will take responsibility of IT Service Desk queries that come from users in our state of the art, automated warehouse. The team will be responsible for all IT hardware within the warehouse, including, but not limited to: Computers and peripherals, Printers and mobile printing solutions, Handheld devices and communication equipment Responsibilities include:...

Job Description As part of this role, you will take responsibility of IT Service Desk queries that come from users in our state of the art, automated warehouse. The team will be responsible for all IT hardware within the warehouse, including, but not limited to: Computers and peripherals, Printers and mobile printing solutions, Handheld devices and communication equipment Responsibilities include: Providing IT hardware support to the Warehouse via our ticketing system, logging detailed but concise information about each ticket. Proactively monitor, track faults and repair equipment to ensure optimum hardware uptime and availability. Assist the broader warehouse teams with preparation and delivery of hardware for implementation. Write and update technical documentation to ensure the team is kept up to date with knowledge. Confidently own end user tickets right through to resolution. Work a shift pattern between the hours of 7am and 6pm. Which includes weekend work 1 in...

Job Description This role requires a minimum of 2 days on site at our Shirebrook Head Office You will support the wider Infrastructure and Operations teams to ensure we maintain an accurate record the IT assets in our estate. Managing the lifecycle of all business assets Developing, introducing, and implementing the ITAM framework Conducting audit and compliance work Assessing software, evaluating new products, and understanding the ongoing requirements and licence management Working with 3rd parties to ensure we remain compliant to any licence requirements and within any hardware support Communicating with non-technical stakeholders across the business in an efficient manner Qualifications Strong knowledge of Asset Management and experience in a similar role is essential Understanding of the core software licence stack, including Microsoft, Oracle, Adobe Able to build and maintain stakeholder relationships Experience of creating clear written...

Job Description This role will be mainly remote with occasional on-site presence in Shirebrook as per business requirements. You must be based in and have the right to work in the UK for this role. Working in a team of 3rd Line analysts providing escalation support to the Service Desks for all group services Understanding technically the services being supported as well as building solid working relationships with key stakeholders and 3rd party support partners Ensuring awareness of new functionality, services and technologies that are on the roadmap for the expansion and elevation of the business Working with the Service Desk Team Leads ensuring that documentation is accurate, relevant and up to date. Handing over effective fixes/resolutions that the Service Desk teams can use in the future to resolve known issues in a more timely manner Escalating to development resource where necessary, performing trend analysis feeding in to Problem Management where either...

Frasers Group are currently looking for a IT Service Desk Technician to join us at our Head Office in Shirebrook. We started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation. As a PLC with a £4bl turn over, this opportunity to grow your career in a fast paced and dynamic environment is one for the bold.  Working in our purpose built IT Workshop, you will take responsibility of hardware queries and requests that come from our head office, stores and warehouses across the UK and beyond: Provide IT hardware support to all aspects of the business via our ticket systems and be able to log detailed but concise information about each ticket. Build, repair, update and maintain IT hardware across the...

Job Description We are flexible around working from home, but you will be expected to spend some time in the Shirebrook office dependant on the needs of the business This role is ideal for a keen, technically minded individual with an interest in Finance who wants to develop a career in supporting all global finance functions from at IT perspective.  Acting as an escalation point for technical queries relating to our Financial systems Performing Daily Sales + Stock Posting Checks, ensuring these reconcile across our systems Ad hoc reconciliations when requested Proactively diagnosing and resolving system issues Responding to alerts from our monitoring ecosystem to head off potential issues before they occur Performing hands-on fixes, including software changes, version upgrades, reporting updates/fixes, configuration changes Working on the analysis, design and delivery of small system enhancement projects Qualifications Experience in an IT...

Job Description As part of this role, you will take responsibility of IT Service Desk queries that come from users in our state of the art, automated warehouse. The team will be responsible for all IT hardware within the warehouse, including, but not limited to: Computers and peripherals, Printers and mobile printing solutions, Handheld devices and communication equipment Responsibilities include: Providing IT hardware support to the Warehouse via our ticketing system, logging detailed but concise information about each ticket. Proactively monitor, track faults and repair equipment to ensure optimum hardware uptime and availability. Assist the broader warehouse teams with preparation of hardware. Write and update technical documentation. Confidently own end user tickets through to resolution. Work a shift pattern between the hours of 7am and 6pm. Which includes weekend work 1 in 4 weeks. (9hr days with an hour break or 8.5hr days with 30 mins break)....

Job Description Working in our purpose built IT Workshop, you will take responsibility of hardware queries and requests that come from our head office, stores and warehouses across the UK and beyond: Provide IT hardware support to all aspects of the business via our ticket systems and be able to log detailed but concise information about each ticket. Build, repair, update and maintain IT hardware across the business to ensure optimum uptime and availability. Assist the broader IT teams with preparation and delivery of hardware for implementation. Write and update technical documentation to ensure the team is kept up to date with knowledge. Confidently own end user tickets right through to resolution. Qualifications Able to understand problem trends and escalate where necessary Driven to provide solutions to ongoing problems Good knowledge of PC hardware components, printer maintenance, stock control Knowledge of Cisco networking hardware Hands-on...

Frasers Group are currently looking for a driven, ambitious and hungry Junior IT Support Analyst to join us at our Head Office in Shirebrook, becoming an integral part of our newly established IT Academy.. Boasting state of the art buildings, staff discounts, a beautiful onsite café offering a large and diverse selection of food all day long, free parking, working pods and huge investment/value directed towards training and development. Working for Frasers Group, has never been so desirable. Oh and a gaming room, is currently underway!!  All aspects of IT are managed in house here at Frasers Group which means there are lots of opportunities to learn and develop new skills. You will be provided with learning material to further develop your knowledge and also gain qualifications. · Taking responsibility of IT support queries that come from our Head Office and stores across the UK and beyond · Providing IT support to all aspects of the business via our phone and ticket systems,...

Job Description All aspects of IT are managed in house here at Frasers Group which means there are lots of opportunities to learn and develop new skills. You will be provided with learning material to further develop your knowledge and also gain qualifications. · Taking responsibility of IT support queries that come from our Head Office and stores across the UK and beyond · Providing IT support to all aspects of the business via our phone and ticket systems, logging detailed and concise information · Monitoring, fault tracking and problem management to ensure optimum service · Assisting the broader IT teams with preparation of hardware/software · Writing and updating technical documentation to ensure the team is kept up to date · Owning end user tickets right through to resolution · Getting involved in a variety of IT projects from server migrations and store network roll outs to developing new algorithms for our automated robots in our warehouses · Working a shift pattern...

Frasers Group are currently looking for a Warehouse IT Support Analyst to join us at our Head Office in Shirebrook. We started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation. As a PLC with a £4bl turn over, this opportunity to grow your career in a fast paced and dynamic environment is one for the bold.  As part of this role, you will take responsibility of IT Service Desk queries that come from users in our state of the art, automated warehouse. The team will be responsible for all IT hardware within the warehouse, including, but not limited to: Computers and peripherals, Printers and mobile printing solutions, Handheld devices and communication equipment Responsibilities include:...