Just IT Recruitment Ltd.
Teddington, UK
Our client was established in 2010 and is an award-winning provider of content management and intelligent automation solutions to customers and on behalf of leading IT services providers. They are looking for an apprentice who is seeking to build a career in the industry. Key Duties Provide technical assistance to tickets that arrive in from the service desk and work with the client or partner to resolve those issues and communicate with the client and the team as effectively as possible Assist with Day-to-day administration items in the technical team Install and configure solutions for customers on direction of the project manager and technical resources in the VP team Attend customer site where required to install applications on print devices and test the solutions Provide effective IT support services across all clients, both remotely and onsite To ensure all issues are responded to within SLA User onboarding and offboarding Supporting users on...