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1 jobs found in Theale

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NTT
Senior Team Lead: IT Technical Training
NTT Theale, Reading, UK
Position Overview The Global Services team Lead for Certification and Enablement [C&E] primary focus will be to manage and develop the C&E team, and ensure the delivery and required certification and knowledge as required to Global Services staff. The role wil report to the manager of the Knowledge & Capability Management [KCM] team Key Responsibilities In this role your responsibilities will include: •    Take responsibility and accountability for completing and consistently meeting Global Services skills and enablement project deadlines. •    Work with global teams to identify, create and arrange for delivery of Global Services Skills development as part of new services, tool or process improvements. •    Manager other Global Services IT Mentors and Certification & Enablement team members •    Support other global teams in implementation of LMS Use, Training SOPs and other relevant processes and procedures. •    Ensures that the team keep LMS user data is...
Feb 25, 2021
Position Overview The Global Services team Lead for Certification and Enablement [C&E] primary focus will be to manage and develop the C&E team, and ensure the delivery and required certification and knowledge as required to Global Services staff. The role wil report to the manager of the Knowledge & Capability Management [KCM] team Key Responsibilities In this role your responsibilities will include: •    Take responsibility and accountability for completing and consistently meeting Global Services skills and enablement project deadlines. •    Work with global teams to identify, create and arrange for delivery of Global Services Skills development as part of new services, tool or process improvements. •    Manager other Global Services IT Mentors and Certification & Enablement team members •    Support other global teams in implementation of LMS Use, Training SOPs and other relevant processes and procedures. •    Ensures that the team keep LMS user data is...
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