42 jobs found in United Kingdom

📍London | 💰£70,000 -  £95,000 & Benefits   About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our User Research Team: We are currently a team of 17 individual contributors, who are embedded into collectives i.e Personal Banking, Business Banking etc, working cross functionally with our Product Design, Product Management and Engineering teams. Our organisation is led by Katherine Vaughan and Hayley Camille Morgan, our Directors of Research. About the International Expansion team: We were founded to make money...

📍Remote in the UK 🇬🇧 | 💰 £30,000 - £38,000 (with additional room for development and growth before reaching ceiling) + stock options + Benefits   Are you interested in leading a team in financial crime prevention? Our Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering.   About our Financial Crime Customer Operations team:   In our Business Banking Financial Crime team, we protect Monzo and our customers throughout the lifecycle of our business customers. We conduct due diligence on our customers during onboarding and during their life with us. We conduct investigations, produce reports on unusual or suspicious activity and exit accounts where suspicious activity is identified.   Responsibilities will include:  Analysing and understanding performance, and fostering a positive, supportive and high-performance culture Utilising a variety of coaching techniques to...

📍London or Remote (UK)  | 💰 £60,000 to £80,000 + stocks +  Benefits | Data Team, Borrowing  About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Borrowing Data Team: We’re looking to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products, and with the planned launch of new products). We aim to create a genuine feel-good factor when it comes to personal credit, and are looking...

📍London / UK Remote | 💰 £65,000 - £80,000 + Benefits | Hear from the team ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our QA Team: We are very proud of having a lean QA team that is just as versatile as our product.  We currently have 5 QA engineers embedded in cross-functional teams that deliver fully functional mobile features. We’re looking for our first web QA engineer to join us. We have a diverse background and we care more about your skills and experience than your formal qualifications (although...

📍London | 💰 £65,000 - £75,000 + Benefits | Hear from the team ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. Role Overview: We are seeking a hands on, dynamic and experienced Tech Support Lead to join our growing team in the London office. As a Tech Support Lead at Monzo, you will play a crucial role in ensuring our Monzonauts have an exceptional experience with the technology they use. You will lead and manage the Tech Support team, developing and implementing strategies to provide fast, responsive, and innovative...

📍 Remote in the UK 🇬🇧 | 💰 £48,000 - £63,000 dependant on experience + stock options + Benefits | Fighting Financial Crime the Monzo Way We’re looking for an experienced Operations Manager to help our anti-money laundering investigators protect Monzo, our customers, and wider society from financial crime , and support us to achieve our mission of making money work for everyone. As an Operations Manager in Anti-Money Laundering, you would lead a large team of around 70 investigators, focused on risk-mitigating activities like transaction monitoring, suspicious activity reporting, high risk account reviews, and account closures. You would also be directly responsible for a team of around 6 Team Managers and 2 Technical Experts, who are responsible for supporting their investigators to complete risk-based, accurate, and efficient financial crime investigations. You’ll take charge of your team’s performance, monitor service levels, build a management...

📍London/UK Remote | Benefits   About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About the team: Our Borrowing (consumer lending) team is growing and we’re looking for a Director to lead our Capital, Impairments and Forecasting team across all lending products at Monzo. The ideal candidate should have in-depth knowledge of IFRS 9, Regulatory Capital and general Consumer Lending and Credit Risk Management activities.   You will report directly to the GM of Borrowing, and lead the Capital, Impairments and Forecasting...

📍Remote (US) | 💰 $50,000 - $60,000 + Benefits | Hear from the team ✨ About us:  Monzo is one of the top fintechs in Europe. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from YCombinator, Stripe, Coatue, Eric Schmidt, Mike Moritz, and others - most recently at a $4.5bn valuation.  We’re just getting started in the US: We’re a small team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on launching an amazing US product, shipping and iterating quickly, and finding product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone . About You: You're a recent graduate or someone with a few years’ work experience. You're keen to get...

📍London or Remote | 💰Salary dependant on experience + Benefits | 12 month fixed term contract |  Hear from the team ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. What we’re looking for:   As the GTM Strategy & Operations Manager, you will be responsible for supporting and enhancing the marketing operations and go-to-market processes at Monzo. Your analytical capabilities, process-driven mindset, and structured approach will be essential in optimising launch strategies, creating GTM structure across the whole...

📍London or Remote (UK) | 💰 £95,000-£120,000 + Benefits | Hear from the team   About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Growth Team: We’re looking for a Senior Product Manager to join us to define and deliver how we help our new customers get set up and start using Monzo. We aim to give new customers an onboarding journey that is so seamless that they choose Monzo to manage their day to day finances moving forward. As the product lead for early engagement, you will be responsible for sign up, onboarding...

📍Remote, UK | 💰 | £24,675 - £26,250 (depending on the experience displayed in the CV and interview) + Benefits Please only apply for this role if you have worked in a Fraud role within Financial Services. About us: We're here to make money work for everyone and we're doing things differently. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. What you'll be doing: The Fraud Investigator role within our Prevent pillar provides vital intervention and response to Monzo customers who are experiencing potential active fraud attempts on their funds across two main channels: Authorised card payment fraud  Authorised faster payment fraud * Please...

📍Location - Remote | 💰£28000 - £35000 + Benefits | Hear from the team ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.  We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.  We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Workforce Management (WFM) Team: You’ll be joining the WFM team which forms part of the Operations Collective. You will report to the Service Support Lead. As a Real Time Analyst you will play a key part in assisting with the schedule adherence and occupancy metric of our busy Contact Centre. From using your logical mindset and conducting regular reviews of the platform you’ll be able...

📍 UK Remote -  💰 Salary £45,000 - £60,000 + Benefits About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. Our team: We’re looking for an experienced Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) Operations Manager to be a leader for our VAIB Team Managers (TMs) and Customer Operatives (COps). In VAIB at Monzo we set the support standards for those in different or difficult circumstances across the financial services industry, by creating safe spaces for our customers to share their...

About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. Our culture is open, collaborative and focused on delivering impact. It is fast paced and innovative, pushing the boundaries of financial industry best practices. We put a lot of emphasis on feedback (up, side and downwards) and personal growth and development.  About our Machine Learning, Financial Crime Team: Our Financial Crime Data team consists of over 25 people across 4 data specialisms: Analytics Engineers, Data Analysts, Machine Learning Scientists and Data...

📍London or Remote | 💰£85,000 - £100,000 + Benefits | Hear from the team ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. What we’re looking for:   We’re looking for an experienced Senior Product Marketing Manager to join our team and help us build one of the best, most innovative banks in the world. You’ll be embedded in one of our newest teams delivering a cashback programme, and will work on both the consumer and merchant side of the offering. You’ll partner extremely closely with our Partnerships team to support...

📍London / UK Remote | 💰 £100,000- £140,000 + Benefits | Technology - Data   About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Financial Crime Team: We're excited to be looking for a Senior Data Scientist in Financial Crime to help build the bank of the future. You'll have the opportunity to work as a part of the Financial Crime Data Science team and play a critical role in Monzo’s mission to make money work for everyone. What you’ll be working on   As a Data Scientist, you’ll be working...

📍London or Remote (UK) | 💰 £40,000 - 60,000 ➕ stock options & benefits  | Hear from the team  ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Team: We’re looking for a pragmatic, organised and personable individual to strengthen our Regulatory Affairs team on a 12 month Fixed Term Contract. The Regulatory Affairs team is the central team responsible for maintaining open and collaborative relationships with our regulators. In the Regulatory Affairs team, you’ll support and strengthen Monzo’s regulatory...

📍London or Remote UK | 💰 £85,000 -£100,000 ➕ Benefits  |  Hear from the team  ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been confusing, complex and not designed with customers in mind.  We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving customers' problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. What we’re looking for We're looking for a Senior Legal Counsel - Pensions and Investments to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will report to the Senior Legal Counsel - Savings and Investments, and is part of the Legal team in the Legal & Board Governance Collective at...

📍Location + Benefits | Hear from the team ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Operations Data Team: As we continue to scale, we’re looking for a  Data Science Manager for our Operations Collective, excited to help build the bank of the future. You'll have the opportunity to work on an area that is the heart of how we work with our customers’ problems - and is full of data challenges: product and journey experiments, forecasting supply and demand, operational research, all to understand the...

📍London or Remote | 💰£72,000 - £85,000 + Benefits | Hear from the team ✨ About us:  We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. What we’re looking for:   We’re looking for an experienced content strategist for monzo.com. Someone to set a strategy that enables product teams to grow through the web, who can also create content themselves too. We’ve got ambitious growth goals, a beloved brand, and a growing suite of products that cover more of our customers’ financial lives. We’re looking for someone to take all this into...