TESCO
Welwyn Garden City, UK
About the role The team is really passionate about making it as simple and efficient as possible for colleagues to get help and to support our technology systems. This includes developing new ways to enable colleagues to help themselves, as well as enabling helpdesks and technology teams to provide support effectively.We are responsible for owning the product roadmap and managing the development and rollout of improvements to our Service Desk and Automation systems across Tesco. You will be responsible for We are really excited to have a focus on automation within the Service Desk space. We are always looking for ways to reduce manual activity across Technology, Retail, Business Services and beyond, by providing an automation and orchestration layer for Tesco.Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the...