36 jobs found in Worcester

Salary: £9.50 hourly rate Location: Home working Job Type: Temporary, 37.5 hours per week, Monday – Sunday with shifts between 6am-11pm Long term, temporary roles are available now for Customer Service Advisors who can work at home, remotely for the duration of their assignment. As a member of our team, you will be handling incoming calls from the UK general public. You will become a specialist in effectively resolving incidents and queries whilst delivering excellent customer service. What you’ll need to do: Act as the primary point of contact for callers, resolving enquiries quickly and efficiently Seek to resolve customer queries at the first point of contact where possible Record information accurately into our database using the software we provide Deliver a service where patience, empathy and building rapport are central What we’ll need from you: Great communication skills – both written and verbal Dedication to providing a brilliant service for our...

IT Support Manager required to work in Worcester.Duties Will Include: * Managing the delivery of key performance metrics for IT support service and quality levels. * Ensuring end user services are delivered in line with defined Operating Level Agreements (OLAs) and Service Level Agreements (SLAs) * Leading, supervising, training, mentoring and managing the first line support team (currently 9 individuals) so that service desk queries are answered and resolved in line with key service and performance metrics * Working with the wider IT team to ensure that changes in user systems or services are professionally communicated and transitioned to users without a negative impact on the service provided to users * Oversee the technology provision for all office moves, refurbishments and changes. * Managing IT inventory, specifically desktop and telephony equipment ensuring an accurate list of assigned equipment is maintained.Skills required: * 3yrs + Proven IT Support Manager *...

What it’s like being a Technical Support Advisor Apprentice In this role you’ll provide dedicated technical support to internal&external customers as directed by your mentor. You’ll embrace delivering a wide variety of tasks, with a focus of this role being the delivery of quality technical excellence. Working a mix of remote&office based, you’ll work as part of a collaborative and team-focused environment, to maintain, update, and repair computer systems, networks, and other types of technology, whilst providing quality support to internal&external customers. Working for Open GI Open GI are a leading technology provider supporting the general insurance market. As a software partner, they have a strong reputation for reliable, robust platforms. The Group employs over 500 people with additional offices located throughout the UK and Europe in Dublin, London, Winchester, Milton Keynes, Skopje, and Krakow, so there’s no limit to what you can achieve if you...

Role: Senior IT Account Director (Farmer) Existing Accounts Industry: IT Managed Services, Cyber Security, Cloud/Hosted IT Infrastructure Location: Hybrid WFH but need client would like someone within one hours drive of Worcester Package: £60,000 + OTE of £90-100,000 (uncapped) Chapman Tate Associates seeks a Senior IT Account Director (Farmer) to join this established Services Provider of Cyber Security, Cloud/Hosted Infrastructure, Backup/DR, Modern Workplace and Digital Transformation based solutions. This is a pivotal role where you will work alongside a number of Solutions Consultants, Account Managers and Sales representatives, helping them identify growth opportunities with existing accounts. You will act as an overlay to strategically drive best fit solutions within the related service propositions. You will be working with over 800 existing customers acting as a trusted advisor around...

My client are on the search for a 1st/2nd Line Engineer. Based in the centre of Worcester, you'll be working with one of the top professional services firms in the region. Within the role you will be required to provide high levels of customer service including communicating with internal customers at all levels as well as having a high level of technical competence to own and resolve incidents as they occur. This is not a flow chart following role as the ideal candidate will have a technical background and will appeal to experienced 1st Line Analysts able to work independently within a small team as well as experienced 2nd Line Techs.The role will involve:1st/2nd Line Support including Advanced Desktop Support for Windows 7 & 10Troubleshooting of hardware, software and peripheralsBeing the Front-Line & Face of IT - Prompt, Always Available, Responds to RequestsHigh Levels of Customer Service, Ensuring that internal customer issues are dealt with promptly.Consistent...

IT Support Manager required to work in Worcester. Duties Will Include: Managing the delivery of key performance metrics for IT support service and quality levels. Ensuring end user services are delivered in line with defined Operating Level Agreements (OLAs) and Service Level Agreements (SLAs) Leading, supervising, training, mentoring and managing the first line support team (currently 9 individuals) so that service desk queries are answered and resolved in line with key service and performance metrics Working with the wider IT team to ensure that changes in user systems or services are professionally communicated and transitioned to users without a negative impact on the service provided to users Oversee the technology provision for all office moves, refurbishments and changes. Managing IT inventory, specifically desktop and telephony equipment ensuring an accurate list of assigned equipment is maintained. Skills required: 3yrs + Proven IT Support Manager Proven...

My client are an industry leading software house at the heart of Worcester providing enterprise level software nationwide. They are seeking an IT Technician to work with their already busy IT Services Team to help to deliver great service. As a successful IT Technician you will be responsible for: Act as an initial point of contact for internal IT related support requests. Maintaining, repairing & testing for IT Infrastructure including end-user compute, Smartphones, Peripherals and Servers as necessary. Maintaining and supporting network connectivity including switches and patching. Maintaining accurate computerised records for all tickets logged and respond to issues logged to appropriate SLA's and KPI's As a successful IT Technician you should have: Experience with Windows Client OS (10/11); knowledge of Windows Server OS (2016/2019) and Linux Good knowledge of Office 365: Word, Excel, and Outlook Good knowledge of PC and peripheral hardware Understanding of...

IT Support Manager Job Job based in Worcester c.£45,000 Your new company Hays are working with an expert legal firm that delivers results for their clients across England and Wales. Providing legal support to both businesses and individuals this business provides a qualify service and are dedicated to delivering excellent client care. As a result they are consistently recognised as a leading law firm by Legal 500. Following growth and changes within their teams based in Worcestershire we are recruiting for a permanent IT Support Manager job. Your new role Reporting to the Head of IT and IT Director, in this job you will manage and maintain the service quality of this businesses IT support by managing KPIs for the function. You will deliver the service, responding to feedback as well as business needs. You will respond to change working to improve IT user experience and ensure end user services are delivered to OLAs and SLAs. This will include introducing new systems and...

Robert Walters is working in partnership with a national business. They have a long-standing history of providing a range of services to a national customer base. They have undergone a series of acquisitions and mergers, which has enabled them to be one of the largest businesses in their field.They are keen to appoint an experienced IT Project Manager on a 3-Month rolling contract to be based in their Worcester offices paying a day rate between £400 to £500 per day, with a hybrid working model - Inside IR35.As an experienced IT Project Manager, you will ensure all services, budgets and resources meet requirements. Whilst also driving technology to meet business strategy.IT Project Manager - Duties* Manage development of planning, control and information management arrangements * Manage quality demand management processes * Work with stakeholders, develop and implement strategic PMO direction * Oversee high quality management information for stakeholders * Carry out reporting,...

An exciting opportunity for a IT Project Manager in a well known organisation Senior IT Project Manager vacancy at large public sector organisation in Worcester £49,126 - £51,711 per annum, 25 days annual leave, hybrid working (3 days in office) & generous pension scheme Hays Technology are working in partnership with a large public sector organisation to recruit a Senior IT Project Manager on a permanent basis. Our client is looking to recruit for a Senior Project Manager to join their Technology Department. The successful candidate will be excepted to manage, monitor and ensure cost effective and efficient delivery of projects across the Group to support Technology improvements, and efficiencies for the benefit of all customers. Key responsibilities: . Manage, monitor and ensure delivery of agreed projects to improve Technology services as part of the overall Technology Strategy and operational delivery. . Oversee and manage high profile and business critical...

Role: Senior IT Account Director (Farmer) - Existing Accounts Industry: IT Managed Services, Cyber Security, Cloud/Hosted IT Infrastructure Location: Hybrid - WFH but need client would like someone within one hours drive of Worcester Package: £60,000 + OTE of £90-100,000 (uncapped) Chapman Tate Associates seeks a Senior IT Account Director (Farmer) to join this established Services Provider of Cyber Security, Cloud/Hosted Infrastructure, Backup/DR, Modern Workplace and Digital Transformation based solutions. This is a pivotal role where you will work alongside a number of Solutions Consultants, Account Managers and Sales representatives, helping them identify growth opportunities with existing accounts. You will act as an overlay to strategically drive best fit solutions within the related service propositions. You will be working with over 800 existing customers acting as a trusted advisor around emerging around emerging...

An exciting opportunity for a IT Project Manager in a well known organisation Senior IT Project Manager vacancy at large public sector organisation in Worcester £49,126 - £51,711 per annum, 25 days annual leave, hybrid working (3 days in office) & generous pension scheme Hays Technology are working in partnership with a large public sector organisation to recruit a Senior IT Project Manager on a permanent basis. Our client is looking to recruit for a Senior Project Manager to join their Technology Department. The successful candidate will be excepted to manage, monitor and ensure cost effective and efficient delivery of projects across the Group to support Technology improvements, and efficiencies for the benefit of all customers. Key responsibilities: * Manage, monitor and ensure delivery of agreed projects to improve Technology services as part of the overall Technology Strategy and operational delivery. * Oversee and manage high profile and business critical...

If you are an experienced Agronomist looking for a diverse and exciting new role within one of the largest crop protection businesses in the world at Regional Management level then please do read on... You may be someone with exceptional business acumen and looking for a more commercially focused position or perhaps just wanting a change from a role in research agronomy - in this position you will be a key part of strategising and growing the business without the team management aspect, allowing you to focus your time on the commercial growth of the businesses. Not only will this business offer you exceptional professional development, they can also offer a generous salary package to include private medical and many other benefits with the flexibility of home working. To be successful you will need: A strong technical agronomy background, BASIS is essential and ideally a relevant degree at BSc or above. Excellent customer focus, you will be a relationship builder...

Ihre Aufgaben : Annahme, Analyse und Bewertung kundenspezifischer Anforderungen Anforderungsberatung des Kunden hinsichtlich portfoliokonformer Leistungen Erarbeitung von (nicht)technischen Lösungen als Komposition aus dem Serviceportfolio der BWI Erarbeitung der Lösungsreife hinsichtlich Funktionalität, Kosten und Lieferfähigkeit Annahme und Bearbeitung von Aufträgen aus dem Auftragsmanagement mit dem Ziel der Erstellung von Designdokumenten Koordination der Stakeholder mit dem Ziel die Lieferfähigkeit der Lösung durch fachliche Prüfung und Freigaben der leistenden Fachbereiche zu erzielen Anwendung der BWI-internen Prozesse / Verfahrensabläufe Ihr Profil: Abgeschlossenes Studium (z.B. Wirtschafts-Informatik, BWL oder Ingenieurwissenschaften) bzw. entsprechende Ausbildung oder mindestens 8-jährige praktische Erfahrung in den benannten Aufgaben Erfahrung im Projektmanagement komplexer IT Projekte sowie idealerweise eine PRINCE 2-Zertifizierung...

Job Description Join our CI department and aid them in supporting the business with all things IT! The responsbilities of your role will include, but are not limited to: Provide Consulting and customer care Support field Service solutions / applications User administration Provide customer support solutions Support customer support applications Run drop in sessions Installing and setting up hardware and software Resolving customers' IT problems via telephone, remote control or in person Maintaining asset register records Assisting in the roll out of new IT procedures Prioritising daily and other workload to ensure that any outstanding issues are resolved or escalated To take agreed responsibility for specified areas on IT Support functions and technical issues as agreed, including the introduction of new technologies into the department and the Bosch Group To create and maintain a documented technical knowledge base. You will also be a key support to our...

When you fully understand livestock, you're able to recognise when their needs aren't being met and how to resolve issues relating to performance. Combine this with having the ability to form strong relationships and advise on products, then you have the potential to sell. This position could be the perfect leap into the commercial sector, especially for someone with a large volume of practical experience behind them. Technical training will be provided to the right candidate in this family owned business; could this be what you've been waiting for? About you: You must have a strong practical background, predominantly in ruminants. Be willing to adapt to the challenges associated with feed sales. Have resilience and confidence to venture out onto farm. Have the desire to step into a trainee role; those with sales experience are also welcome. Travel between Staffordshire and Derbyshire territory. By joining this business, an attractive salary will be provided in...

(Full Time – 45 hours per week – Monday-Friday) A fantastic opportunity has arisen for an IT Field Engineer to join our large Garden Centre Group.  Reporting to the IT Manager this role would be great for a multi-skilled individual. The successful candidate will be responsible for supporting existing infrastructure along with new installations and general IT support to sites across the UK, supporting the users remotely over the phone and email as well as onsite as needed.The role will be based at our Northern head office in Brigg and frequent travel country wide will be required. Role Responsibilities : Monitor and maintain computer systems and networks including switches, routers, managed printers, and other IT hardware Visit stores nationwide on a regular basis to replace or install new equipment and fault find Remote, telephone and face to face user support Support the roll-out of new systems and new sites either through acquisitions or site expansion Technical Skills: Previous...

Description Are you an experienced registered Nurse with a valid and up to date NMC PIN who has experience in A&E? We are currently recruiting Nurses with A&E experience for a prestigious client in the Worcestershire area. The roles we are recruiting for have leading pay rates and you will be working in teams with some of the best healthcare talent in the country. The roles are available with immediate start. We are especially interested in speaking to Nurses who have experience of working with a nursing agency, but this is not vital. We have experienced dedicated consultants waiting for your call. They will make your registration an easy process offering their expertise and guidance every step of the way as they help you achieve your professional and personal goals. So, if you are looking for your next nursing job or taking your next step in your nursing career, then get in touch. Contact our expert nursing team today on 01908 776477...

(Full Time – 45 hours per week – Monday-Friday) A fantastic opportunity has arisen for an IT Field Engineer to join our large Garden Centre Group. Reporting to the IT Manager this role would be great for a multi-skilled individual. The successful candidate will be responsible for supporting existing infrastructure along with new installations and general IT support to sites across the UK, supporting the users remotely over the phone and email as well as onsite as needed. The role will be based at our Northern head office in Brigg and frequent travel country wide will be required. Role Responsibilities : Monitor and maintain computer systems and networks including switches, routers, managed printers, and other IT hardware Visit stores nationwide on a regular basis to replace or install new equipment and fault find Remote, telephone and face to face user support Support the roll-out of new systems and new sites either through acquisitions or site expansion Technical Skills:...

Trainee IT Network Technician   No previous tech experience required   Employer led certifications   Graduate opportunities and interviews for 3 years     Are you looking to turn your passion for tech into a new career in the IT sector?     Develop the skills you need to change career and become an IT Network Technician in as little as 12 weeks.     If you have a passion for problem solving and a love for technology, then we can help you reboot your career-path and start doing something that makes you happy.    We specialise in matching talent with opportunity and offer a focused and engaging training pathway designed to help tech enthusiasts gain the industry desired skills they need for a career in IT. Our specialist tutor team will ensure you remain supported throughout, before matching you to available roles across our partner network upon successful completion of the course.    The demand for entry-level IT Network Technicians is high and our corporate...