Customer Service Advisor (Home Based / Preston Brook)

  • Confidential
  • Preston Brook WA7, UK
  • Oct 13, 2020

Job Description

Would you like to work from home? Do you have excellent customer service skills are enjoy helping customers?

We are looking for a large number of Customer Service & Call Centre specialists to work on behalf of a national Retail company.

The role will be home based (all equipment provided), although you will need to attend 2 weeks training on site in Preston Brook - WA7 3QA.

If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Advisor.

Key information:

Pay: £9.30 per hour (paid weekly) + Holiday Pay,
Location: Preston Brook (WA7 3QA)
Hours: 37.5 hours per week
Shifts: Between 08.00 to 22.00, Monday to Sunday (Weekends will be on a rota basis. As we get closer to Christmas, finish times could be extended to 23.00)
Contract: Temporary - At least until Christmas, but could be extended
Start Dates: ASAP
Travel - Free parking available onsite for training & free shuttle bus to/from Runcorn/Warrington

What you'll be doing as a Customer Service Advisor:

Providing fantastic service and support to customers over the phone from inbound calls
Advising customers on all types of queries
Updating all systems, making sure you attend to every detail and record all conversations with 100% accuracy
Following the correct processes to make sure customers are safe
Living and breathing amazing behaviours, and being a great team player

To be successful you'll need:

Previous Customer Service experience
Be passionate about providing unparalleled levels of customer service and convenience
Be able to work and learn quickly in a fast paced, fun and dynamic environment
Be able to work from home and attend training onsite.
Employment will be subject to passing screening requirements, including a clean criminal record and credit history, clear of sanctions, proof of address and referencing for past jobs.

Apply now through this site or contact our Harrow Resourcing Team on (phone number removed)