Benefits Management Officer - Perm - Home Based / London

  • Capita
  • London, UK
  • Jun 18, 2020

Job Description

Benefits Management Officer
Permanent role via Capita Resourcing

Job Summary/Key Tasks:

Working within CTPHQ Change Pillar, the purpose of this role is to manage the day-to-day implementation of the benefits management framework, approach, standards and processes to ensure identification and realisation of financial and non-financial benefits. This role will work closely with the CTPHQ Performance Team, CTPHQ Reporting, Planning and Risks and Issues Officers and with the Business Change Officers.

*Use information to judge benefits management to support effective decision making.
*Strong attention to detail, ensuring that benefits management products are accurate and contain the necessary information to support effective decision making.
*Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment.
*Good interpersonal skills with the ability to work effectively and tactfully with people at all levels.
*Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds.
*Good communication skills, both verbal and written, across all levels including stakeholder engagement skills.
*Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative.
*Strong IT skills in the use of Microsoft Products especially Microsoft PowerPoint and Excel.

Experience & Knowledge
*Understanding of the principles of benefits management and the relevant tools and techniques.
*Experience of working across a variety of projects or programmes, and ability to prioritise workload and multi-task accordingly.
*Analytical experience in performance and/or finance and the ability to extract relevant information from Business Cases, presentations and other documentation.
*Experience of facilitating groups, balancing conflicting opinions, building consensus as necessary.
*Previous experience of working in (local) government, a security agency or policing is essential.

*Essential: Managing Benefits: Practitioner or training / qualifications related to Benefits Management, such as ISEB Certificate in Benefits Management and Business Assurance or related Business Analysis training
*Desirable: Management of Portfolios: Foundation

*SC Clearance is required for this role. Candidates must be prepared to go through the clearance process if not already cleared.

Key responsibilities for the Benefits Officer are:

*Implement the benefits management approach, framework and processes to ensure financial and non-financial benefits are being delivered to support the CT Portfolio Board, SROs and PROs.
*Support the Business Change and Benefits Realisation Manager to ensure benefits management processes are adhered to at portfolio, programme and project levels, ensuring consistency across all levels of benefits management and to the required standard.
*Ensure that key portfolio and programme level benefit identification and realisation is effectively communicated to the Business Change and Benefits Realisation Manager, including escalating any concerns / risks / issues to their management and / or realisation.
*Establishing, managing and supporting benefits mapping and realisation planning, including assisting the Business Change and Benefits Realisation Manager in developing a comprehensive picture of inputs, outputs, capabilities and outcomes and the business change required to enable the delivery of benefits.
*Assist Programme Managers and (Senior) Project Managers (internal and external contractors / consultants) in identifying, tracking and realising benefits, including their contribution to the relevant national and London CT & PS policing strategic objectives - ensuring they are accountable for this work.

Day-to-day coordination of benefits management across the national and London CT & PS portfolios, which includes:
oTracking and monitoring portfolio level benefits to ensure they are on track and realised within the agreed timescales and identifying trends / patterns to the Benefits Management and Business Change Realisation Manager.
oTracking and monitoring programme/project level benefits for programmes/projects where required (i.e. the programme/project does not have the capacity to do this).

*Prepare and ensure accurate reporting of benefits tracking and realisation to the CT Portfolio Board, SROs, PROs, Head of Project and Programmes and relevant governance, which includes working with the Business Change and Benefits Realisation Manager to develop benefits tracking and reporting processes and ensure these are subject to ongoing review and improvement.
*Reviewing project and programme benefits plans to ensure they are effectively planning and tracking benefits identification and realisation (cashable, non-cashable and operational).
*Provide support and assurance of business cases in relation to the identification, quantification and planning realisation of benefits. Critically challenge benefit identification and assess the feasibility of benefit realisation on specific projects and programmes.
*Support the Business Change and Benefits Realisation Manager and in some cases lead (depending on scale of programme or project) the post project benefits evaluation process with the Programme Manager and / or Senior Project Manager on delivery of each project.
*Support the Business Change and Benefits Realisation Manager, to manage ongoing reviews and development of project and programme benefit processes and templates to ensure they are current.
*Support and manage the identification of benefits, risks and issues to the Portfolio Office Manager / Business Change and Benefits Realisation Manager/ Head of PfMO and escalate through defined governance processes where appropriate...... click apply for full job details

Target Regions