Are you an IT support analyst looking for a new challenge? We provide health care services nationwide, in Treatment Centres, Diagnostic Centres, HM Prisons as well as our support offices. When compared to comparable NHS services in these areas, these centres provide a faster clinical assessment service than attending a local hospital. We aim to continue reducing waiting times across all these regions. The smooth running of our varied IT operations is key and we are looking for a remote analyst to join our growing friendly team to cover our northern England teams.
About the role
As a Remote IT Analyst you will provide a fully comprehensive IT support service for our operations and ensure that all customers are provided with the level of support required. Although you will work remotely, regular travel to our Treatment Centres, HMP services and support offices in and around the north and north east of England will be required and you must have a valid British driving license. We believe in developing our staff and in this role you will have the support and guidance of Jason Wells, the Head of IT Operations. Previous experience in call logging, call queue management and working within a service level agreement (SLA) driven environment in similar role would be an advantage. More important though are your excellent communication skills, flexibility, and your ability to use your initiative and prioritise a busy workload. Above all, you have a natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.
Working at Care UK
Everything we do is focused on providing a high standard of safe and effective patient care. When you're part of the Care UK team, you don't just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. If you want to move up the ladder, we'll support you. If you just want to stay in your role, that's fine too. We'll help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life. To apply for the role click on the link below. If you have any questions contact in our friendly resourcing team, or call . Previous applicants need not apply. We will contact all shortlisted candidate but please note Care UK retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Care UK, we actively promote diversity and equal opportunities. Applicants must have the right to work in the EU...... click apply for full job details