Are you looking to join a forward-thinking and highly successful digital agency that's been awarded Campaign Best Places to Work Winner 2022?
Are you ready to join an agency embracing a fully remote set-up yet still building an awesome team culture?
Do you have marketing agency experience and at least 2 years’ experience in an account management role designing digital campaigns and activating digital platforms in both B2C and B2B environments?
If so, we'd love to chat…
Digital Marketing Account Manager
Work From Anywhere With Quarterly Meet-Ups in London and the South-East and Client Meetings
£35,000 - £40,000 DOE
Plus a Stack of Benefits & Perks inc Health Insurance
Pedigree: Campaign Best Place to Work Agency & RAR Award-Winners
Clients: include NBC, Arctic Adventures, Experience Travel Group, Cats Protection, Bishops Move, Islandshotel, Hospitality Finder
+ A digital marketing generalist
+ You have the tools to deal with crisis management and deal with a wide range of customers
+ You think commercially – you are able to support revenue generation through smart account management and up selling services
Who we are:
We are one of the UK’s longest established and most trusted digital agencies. Founded in 1997 we’re always a year older than Google!
Our culture is set around Our ‘Why’:
"To challenge and inspire growth so we thrive and exceed expectations whilst empowering people to live their best lives."
We attract people who want the flexibility to work wherever and whenever they like yet also want regular face-to-face contact, socialising and a challenging role. New employees constantly tell us "It really isn't like this anywhere else." Come and find out why!
We work for a range of well known brands across a spectrum of sectors including B2B events, Publishing, E-Learning, Charities and Tourism, including a team serving the Icelandic market.
Our team enjoy a wide range of benefits including regular in house and external training courses, remote first working (with shared office choices if preferred), weekly and monthly face to face day meetings and team fun events, Health Insurance and reward benefits from Apple Watch through to subsidised gym membership and half price weekends away, a Pension Scheme, holiday allowance, a staff well-being committee who organise a host of regular activities, the opportunity to help drive the business forward via a series of focus groups and more.
The Digital Marketing Account Manager Role:
We are looking for a dynamic individual with a real passion and understanding for all things Digital to join our agency.
Our team is committed to helping our clients plan, build and deliver coherent creative and effective media solutions. This role will suit someone with digital experience who is active and knowledgeable across all platforms (LinkedIn, Facebook, Instagram and Twitter) and has a passion for the power of digital to reach and influence people online.
You will form a key part of MCM client communications and add value to the relationship.
This is a full time role - 5 days a week with your hours fully flexible across the week after discussion with us around core meeting times (which are virtual). We operate a work-from-anywhere policy with quarterly full team meet ups in locations around London and the South East plus the option to work at one of our hub offices in London or Kent when you want to work away from home at any time. You will also need to attend face to face client meetings as part of your role as Senior Account Manager, these will be mostly in London, so it is essential you are willing and able to easily travel there and back within a day.
+ Being the first point of call for clients, providing strategic and tactical advice
+ Delivering against client strategies and digital priorities for the year
+ Projecting manage and work with the digital marketing team to deliver digital campaigns
+ Ensuring client campaigns and projects are delivered within the time required to make them profitable to the highest quality
+ Foreseeing and solving problems around delivery issues
+ Managing internal resource bookings
+ Supporting with day-to-day client communication
+ Monitoring our collective performance weekly
+ Suggesting and driving constant innovation across all channels
+ Monitoring client spend and budgeting closely
+ Completing work to deadline and often under pressure
+ Presenting work internally and externally
+ Helping to support resource planning as demand increases
+ Developing individual client relationships to facilitate account growth
+ At least 2 years account management experience
+ Previous experience working within a agency
+ Experienced and knowledgeable of digital both, in B2C and B2B environments, and how it plays out within different forms of media
+ Cross-channel experience (SEO, PPC, Social, Paid Social and Content)
+ Previous experience in designing digital campaigns and activating digital platforms for all audiences
+ Experience working in the Events, Media or Publications industry (desired)
+ Amazingly personable
+ Customer focused with the ability to understand customer needs
+ Experienced at managing clients and creating long lasting relationships
+ Strong planning and organisation skills
+ The ability to work to deadlines
+ Excellent written and communication skills, with excellent attention to detail
+ Proactive and resourceful, eager to learn and think out-of-the-box
+ In a commutable distance to London in order to travel to client meetings as required
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
We are an equal opportunity employer and value diversity at our company. We’re working hard to ensure we’re a truly inclusive place to work. We’ll do everything we can to support you during your application and if you require any adjustments to be made to assist you in this process, please let us know.
Your Experience / Background / Previous Roles May Include:
Paid Search, SEO, Social Media Campaigns, Social Campaigns, B2B Marketing, B2B Campaigns, B2C Marketing, B2C Campaigns, PPC, Social, Paid Social, Content, Content Creation, Digital Marketing, Digital Marketing Strategy.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.