PLEASE NOTE WE ARE ONLY SHORTLISTING CANDIDATES WHO CAN COMMUTE TO GLASGOW CITY CENTRE.
The Role - Sales Admin (WFH)
Location - Fully Remote
Candidates must be able to complete 3-6 week training period in Glasgow office.
Starting salary - 22,300K per annum
Hours - 9am to 5.30 pm (Monday to Friday)
Benefits
Avoid costly daily commute
Work from your own home
In-depth and structured training programme
On site working available occasionally to allow interaction with the wider team
The client we are recruiting on behalf of specialise in B2B retail sales and due to a successful start to 2024 they are looking to add to their Customer Service/Sales team. This is not a Contact Centre based position and you would be joining a small team of dedicated customer service professionals.
This is a fantastic opportunity to join an organisation who really take pride in providing the highest levels of customer service and this is reflected in the training they provide for the role.
You will have 3 weeks minimum of in-depth training on the product range and the internal systems.
The ideal candidate will have previous experience gained within a telephony-based Customer Service role and will have an interest in building relationships with clients/upselling.
You will manage enquiries from existing and prospective customers via email and telephone, process sales orders and generate add on sales where appropriate.
You will thrive in a fast-paced environment and have a real interest in interacting with customers. Your communication skills need to be well developed and if you have a desire to succeed - then this is the perfect role for you!
What the role involves:
Manage existing and new relationships with customers
Upselling products when discussing options with clients
E-mail management - dealing with incoming enquiries via centralised mailbox
Issuing quotations
Liaising with clients regarding lead times
Tracking sales leads and enquiries
Answering Inbound calls from customers to track orders/ arrange parts/returns
Liaising with suppliers and ensuring orders will be processed within agreed timescales
Skills:
Confident and professional telephone manner
Comfortable in a sales environment
Customer focused attitude
Genuine drive and a desire to get results for clients
Have 12+ months continuous Sales/Customer Service Administration experience
Excellent MS Office skills - including Excel
If you are interested in this role, please contact us to discuss your experience and to find out more about our client on (phone number removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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