Job Description
Are you a Sage X3 expert looking to take your skills into a client-focused support role?
This is an exciting opportunity to join one of the UK's most established and respected Sage Partners, supporting a wide range of mid-market ERP clients across Finance, Operations, and Manufacturing.
Our client, a leading Sage solutions provider with a strong presence in the mid-market sector, is expanding their Support team due to increased demand within their Sage X3 implementations. You'll join a friendly, experienced team, working closely with other Sage X3 specialists and a dedicated Support Manager.
This role is perfect for someone with hands-on Sage X3 implementation or support experience who is looking to join a growing business with a very collaborative environment without regular travel.
Key Responsibilities
Act as a key point of escalation for complex Sage X3 issues, providing expert guidance to clients and colleagues.
Troubleshoot and resolve technical and functional queries efficiently, maintaining a professional and customer-first approach.
Collaborate with Implementation Consultants to ensure seamless project handovers post go-live.
Support related activities across Finance, Operations, and Manufacturing modules, including SEI reporting and configuration.
Share knowledge within the support team, fostering a culture of continuous learning and improvement.
Essential Skills
Proven experience with Sage X3-covering Finance, Operations, and Manufacturing.
Understanding of reporting, configuration, and Microsoft Office
A background in software or application support, ideally within ERP systems.
Excellent communication and problem-solving skills, with the ability to simplify complex issues for end users.
A proactive, flexible approach and a genuine commitment to delivering exceptional customer service.
If you are interested in find more about this opportunity get in touch or send your CV (url removed)
