404 1st 2nd line it support technician jobs found

Job description Cordius is the exclusive recruitment partner to a leading local organisation looking to hire a 1st/2nd Line IT Support Technician. Part of a small IT team supporting a user base of 150, you will report directly to the IT Manager and provide 1st and 2nd line support. Typical duties will involve receiving and logging support calls, providing remote and on-site support for IT users, setting up new equipment and maintaining IT records. Required skills: A good general IT knowledge Experience with setting up network devices, such as printers A willingness and eagerness to learn A good knowledge of MS products such as Windows operating systems and Office applications A pleasant and calm telephone manner Ability to communicate efficiently with all levels of staff Driving license and own vehicle The business uses a wide ranging collection of technologies and hardware, you will need the ability to pick up new skills and enjoy a varied role and the...

1st & 2nd line Support TechnicianWe are looking for an enthusiastic, organised, and motivated individual to join our growing Technical Support Department.As a department we deal with all aspects of support internally and externally covering the IT, Fleet, Tools, Equipment and Office Consumables.Phosters is committed to continuing its ongoing growth, expansion, and success. We are heavily invested in business development and are proactively looking to expand on our diverse Client portfolio. As a result of this you will need to be able to grow and move with the business as required ensuring you are managing workload efficiently and effectively dependent upon the business/ clients’ needs and demands at any given point. This can be a fast-paced high-pressure role at times when we are working to tight deadlines.The successful applicant will be the first point of contact for all IT/ Tech based support in the company reporting directly to the Head of Technical Support.Key...

Role: IT Infrastructure EngineerLocation: Leeds, EnglandSalary: £40,000 - £60,000 DOEAre you an experienced IT Infrastructure Engineer based in Leeds? Do you have a strong background in supporting and maintaining IT systems? If so, we have a fantastic opportunity for an IT Infrastructure Engineer to join client a multi-national national client on permanent basis.As the IT Infrastructure Engineer you will act as a point of escalation for the 1st / 2nd line IT Support Technicians on the service desk. You will be responsible for supporting and maintaining complex IT systems, ensuring they are running smoothly and efficiently. You will also be responsible for troubleshooting and resolving any issues that may arise, as well as providing technical support to our internal team worldwide.Benefits include:- 23 days holiday- Private healthcare- Onsite parking- Generous pension scheme- Personalised development planSkills from You:- 3+ years' experience as an Infrastructure Engineer - Active...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose  To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities  Provide a professional and personal first...

IT Support Technician with opportunity of progression into Dev OPs Enginner Mission At the International Division ofCegedim Insurance Solutions, our mission is to enable Health Insurers torapidly add value through our technology solutions. Actisure is our award-winning product whichhas led us to become a leading worldwide supplier of software to healthinsurers.  We’re currently recruiting an experienced IT SupportTechnician to provide 1st& 2nd line support in our Bristol office to our internalteam of c.60. It’s a hands-on role which will require a regular on-sitepresence with some homeworking. Your next role? Whilstyou will primarily be responsible for support and ticket management, you willbe part of a larger DevOps & IT Infrastructure team and will have theopportunity to develop your skills and grow within this role. The IT Technicianrole is seen as the first step to progression into a DevOps Engineer role. You will also gain...

IT Support Technician Middlewich Up to £35,000 DOE + Door to Door call out + Pension + 28 days annual leave + Company Van or Fuel CardThis is an excellent opportunity to join a fast-paced IT business, expanding on the back of new business, with options for progression based on performance.This company is a local IT Service Provider which supplies a complete IT solution to its client companies in all sizes.In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting.The ideal candidate will have good experience with LAN/WAN protocols, networking, routing and firewalls. An MSP background is strongly desired.This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day.The Role:Troubleshooting and resolving issues1st /2nd line support1 in 4...

1st Line IT Support {MSP, Telecoms}Hook£20,000 to £30,000 + Company Benefits + Work from homeAre you an IT Support specialist looking to join a growing and local MSP with an excellent track record? Do you want to work with the biggest names in the industry on complex IT solutions for a range of customers? On offer is the exciting opportunity for an IT Support specialist, junior or experienced to join a fast-paced and growing, local MSP as they continue to offer excellent service to a range of customers across multitude of industries.In this role, the successful IT Support specialist would be responsible for all aspects of support from 1st to 2nd line, with the opportunity to progress to 3rd and beyond with a company offering excellent career prospects and continued growth and expansion over the next 12 to 24 months.The ideal IT Support specialist would have some prior experience working within an IT support setting, or have a University degree and be keen to start a career in IT...

We have an excellent opportunity for a 3rd Line IT Support Engineer to join this growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions and systems development, Managed Services Provider based in Brighouse, West Yorkshire. About the company Our client delivers proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. About the role As a 3rd Line IT Support Engineer, you will be responsible for troubleshooting and resolving any technical issues that have been escalated through the helpdesk from 1st Line IT Support Engineers and 2nd Line IT Support Engineers while providing excellent customer service and your main duties will include: Act as troubleshooting lead for high level technical issues, high priority tickets and MSO’s Visit client’s sites as...

IT Support Engineer, Maidstone, Kent, up to £29,000 DOE!Role: IT Support EngineerLocation: Maidstone, KentSalary: up to £29,000 DOE!Contact me directly or click APPLY today for immediate submission.Are you a process-driven individual who thrives in a fast-paced, hands-on working environment? Then look no further as this is the perfect role for you! My client, who is a dynamic and innovative service provider, has an exciting opportunity for an experienced IT Support Engineer to permanently join their team in the Maidstone office! You'll be consistently hands-on going into the warehouses and offices to fix hardware issues and assist in the testing and implementation of new systems alongside the IT Manager. Responsibilities include: *Providing high-end 1st and 2nd Line Support*Trialling, deploying and evaluating new equipment*Diagnose and troubleshoot hardware and software issues*Provide technical advice and guidance to customers*Fix hardware issues on-site ranging from laptop builds...

Some see information and data. We see an opportunity to make a real difference. IT Support Technician Location: Stirling  Challenges. Opportunities. Solutions. At Robertson, we see them our way. We’re bold enough to ask questions. Brave enough to look at things differently. Confident enough to be ourselves. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services business. And as an IT Support Technician, you’ll be part of a team that’s doing incredible things – for ourselves, for the built environment around us, and for a truly sustainable future. We’re recruiting for a IT Support Technician who will work as an integral part of a fast paced IT team. You will support the business on technical issues and provide a high level of service to your internal customers. Your new role We’re recruiting for a IT Support Technician who will work as an integral part of a fast paced IT team. You will support the...

IT Technician - O365 - Enhanced DBS required My client has an immediate requirement for a 1st Line Support Technician to work on an initial short-term contract.You would be working within an Educational environment and have the following skills as a minimum: Office 365Active DirectoryWindows 10Windows ServerExchangeData Backup If you don't have an EDBS, you must be eligible to complete one.If you fit the above skill set and are immediately available to secure your next 1st / 2nd line role please forward over a copy of your CV ASAP! In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.CR/010455_167396809946796

Do you want to turn your passion for IT into a career? Are you looking for an apprenticeship with an innovation-focused organisation that can support you in achieving your long-term career aspirations? If the answer is YES, then this is the right opportunity for you. PETA are proud to be working in partnership with Partnering Health to recruit and train two IT Support Apprentices. These roles are based in the Partnering Health Whiteley Office with the requirement for occasional travel to Cosham.  Why choose an apprenticeship with Partnering Health? Partnering Health are an employer of choice, having recently been nominated as a PETA Apprentice Employer of the Year, the team are committed to the training and development of their apprentices. The organisation is rapidly expanding, and all apprentices have a great opportunity to mature and grow with the organisation. As an IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship....

NEW YEAR, NEW VACANCY!🚀Role: IT TechnicianLocation: Ash Vale, Hampshire (Hybrid)!Salary: up to £27,000 DOEApply TODAY or contact me directly!Don't miss out!📧 📧Are you ready for a new exciting challenge, where no two days will be the same? Then look no further, as this is the role you've been looking for!My favourite educational client is welcoming an IT Technician to join their team on a permanent basis!This is a diverse role, where one day you'll gain hands-on experience resolving hardware problems and being the first/second point of contact for fixing and solving software issues, and the next, you'll be travelling to a variety of locations, meeting the clients face-to-face and providing excellent customer service! This is the ideal opportunity for someone who thrives in fast-paced environments and loves a challenge!You'll be based in the Ash Vale office (flexible working from home) providing 1st/2nd Line Support with:-Office 365 administration-Active Directory...

IT Support TechnicianSalary - £28,000 - £32,000Location – GloucesterAn IT Support Technician  is required to join an established Engineering business where you will assist the IT Manager in working to support and develop the IT Infrastructure and business systems.  The IT Support Technician will provide 1st and 2nd line support to both on-site and remote users. Candidates with experience of automotive or engineering industries would be well received.As the IT Support Analyst, you will be required to:Provide 1st and 2nd line support to on-site and remote users.Maintain and support end user hardware, operating systems, and client software.Maintain and support IT Infrastructure equipment (physical and virtual servers, Mobile devices, Network switches, Firewall access points, phone systems)Maximising use of Azure and Office 365Troubleshooting and resolving queriesExperience of Oracle or SQL database would be desirable.The IT Support Technician should have the following skills or...

IT Technician - £23,000 - £26,000 - EllandMy client is looking for a 1st / 2nd Line Technician to join their global manufacturing company based in Elland. This role is ideal for someone who has been in a similar support role (or apprenticeship) for at least a year. Leading the global market with more than 3,500 workers, the company invites a dedicated and self-motivated individual to support over 100 users and counting. A car and driver's license are preferable but not essential (occasional travel to other UK locations).Key responsibilities: * 1st / 2nd Line user support* Liaise with outside support partners and Regional & Group IT to handle user concerns* Monitor systems and backups to ensure they are functioning properly* Apply updates, patches, and fixes to servers* Prepare and test equipment before distributing it to IT users.* ProjectsSkills required: * Windows (10 and server 2016 / 2019 / 2022)* Remote Desktop Services* Active Directory* O365 / TeamsMy client is keen to...

3rd Line IT Infrastructure Engineer - Up to £40,000 - West Yorkshire3rd Line - Technician - Office 365 - Windows - IT - Engineer - Troubleshooting - Hardware - Software - Networking - Routers - Firewalls - Azure - Cloud - Solutions - Exchange - Printer - VOIP - Sophos - Powershell - Automation - Wifi - InfrastructureMy client operating within an MSP environment is currently looking for a 3rd Line IT Infrastructure Engineer, with excellent experience with Azure/Citrix, Windows Server, Networking, to act as a troubleshooting lead within their team in West Yorkshire. You will work to resolve high level technical issues and escalations from the 1st and 2nd line teams. Additionally, the successful 3rd Line IT Engineer will help to train other members of the team in all things technical. A license and your own car would be essential for the role as you would be working full-time from their office.Key Skills that my client is looking for include:Hands-on experience at a 3rd line IT...

Our client, an exciting Managed Services Provider for the education sector, are currently looking for a Senior IT Technician to join their team. The Senior IT Technician will be responsible for providing 1st and 2nd line support for a reputable school. This includes on-site technician support, an assigned Virtual Network Manager carrying out regular visits, remote support which includes monitoring, and Account Management. IT Strategy and Planning is also included in the solution we provide.Day-to-Day of the Senior IT Technician- Support delivery of technical support- Maintain reliable IT services- To provide a professional and courteous service at all timesRequired skills for the Senior IT Technician- Microsoft Desktop Operating Systems- Hyper-V or VMware- Troubleshooting and configuration- Active Directory- Wired and Wireless networksIf this role is of interest, please apply for additional information

Job Description IT ANALYST This is an exciting opportunity for a current IT Analyst/ Business Analyst looking to progress their career. This is a growing company who will soon be moving to larger premises (one mile from their current site) so if you’re looking to be a part of their growth then please apply.  Starting Salary - £40,000 - £45,000 - DOE Company Car scheme  25 Days Holiday per year Free on-site parking  Hybrid working (1 Day a week) The successful candidate will ideally have previously been an IT Technician or IT Business Analyst.  IT ANALYST DUTIES: 1st and 2nd line support of Oracle Cloud ERP solution  Analysis and manipulation of data using SQL, VBA and other scripting tool sets Manage and deliver small & medium-sized I.T. projects Exercise judgment to document/present available options to the stakeholders and make recommendations based on financial, resource, and technological considerations Collate and...

£25,000 - £30,000++ Excellent Benefits Package+ Superb Career Development OpportunitiesLocation:Easy commutable areas top this job include Liverpool, Warrington, St Helens, Wigan and other local areas in the North West.The Role:This exciting and career enhancing IT Support role has been created due to continuing company growth and will offer the successful candidate a dynamic and varied IT position within a market leading organisation.Using your widespread IT knowledge and experience, you will provide elements of 1st, 2nd and 3rd line support across the IT function. Working with a small team, you will have direct contact with customers and play a vital role supporting exciting new projects alongside other daily IT related duties.We are looking for a driven and enthusiastic IT support engineer who has a genuine interest in all things IT; and also wants to develop and build a career in the sector. This really is the perfect career job for an IT Support Engineer looking to work for a...

As an IT Support Technician you will be responsible for the day-to-day support of Windows / Mac based systems in an Active Directory environment, including all computers, hardware, and software. Understanding of MS Office suite applications and basic IP network troubleshooting is essential. You will provide 1st and 2nd line support to users across The Creative Engagement (TCEG) employees.  Flexibility around the hours worked would be expected to cover out of office IT related/office projects. This role will expose the successful candidate to the latest cutting-edge technologies.  This opportunity is initially for a 6 month fixed term contract.  What will you be doing … Help Desk: Provide assistance to all supported end-users. Prioritize, Assign and Respond to all incoming support requests within agreed service timeframes. Participate in call rotation to support a global Helpdesk.  Hardware and Software: New hardware...