59 1st line it support tech jobs found

Pertemps are excited to be supporting a new client based in Bedford who are urgently seeking to appoint a 1st Line IT Support Technician for a 6 month contract. This role will serve sas he first point of contact for In House IT related issues and wiill be responsible for resolving common technical problems. Some of the primary responsibilities will include: Responding to internal IT issues within various departments Investigating technical issues with the aim of resolution prior to osculation Conducting diagnostic tests to identify the root cause of technical problems and providing solutions to resolve them Communicating effectively with staff across all service levels. Responding to the IT inbox to support those working hybrid The successful applicant will have previous experience in a similiar role, excellent problem solving skills and the ability to work in a varied paced environment. If you would like to be considered for this role, please apply immediately or email your CV...

Pertemps are excited to be supporting a new client based in Bedford who are urgently seeking to appoint a 1st Line IT Support Technician for a 6 month contract. This role will serve sas he first point of contact for In House IT related issues and wiill be responsible for resolving common technical problems. Some of the primary responsibilities will include: Responding to internal IT issues within various departments Investigating technical issues with the aim of resolution prior to osculation Conducting diagnostic tests to identify the root cause of technical problems and providing solutions to resolve them Communicating effectively with staff across all service levels. Responding to the IT inbox to support those working hybrid The successful applicant will have previous experience in a similiar role, excellent problem solving skills and the ability to work in a varied paced environment. If you would like to be considered for this role, please apply immediately or email your CV...

Pertemps are excited to be supporting a new client based in Bedford who are urgently seeking to appoint a 1st Line IT Support Technician for a 6 month contract. This role will serve sas he first point of contact for In House IT related issues and wiill be responsible for resolving common technical problems. Some of the primary responsibilities will include: Responding to internal IT issues within various departments Investigating technical issues with the aim of resolution prior to osculation Conducting diagnostic tests to identify the root cause of technical problems and providing solutions to resolve them Communicating effectively with staff across all service levels. Responding to the IT inbox to support those working hybrid The successful applicant will have previous experience in a similiar role, excellent problem solving skills and the ability to work in a varied paced environment. If you would like to be considered for this role, please apply immediately or email your CV...

Role: 1st Line IT Support TechnicianLocation: Leeds, England Salary: £22,000 - £25,000 DOE*** INTERVIEWING IMMEDIATELY ***I am working exclusively with a leading IT Solutions provider who are seeking an ambitious IT Support Technician to join their tech team on a permanent basis.As the IT Support Technician, you will provide day to day support for external clients on a relaxed, fun, yet highly technical service desk. You will be working with clients from all sectors meaning that you will be working with a variety of the latest technologies.This client boasts an outstanding progression plan as they promote from within.My client boasts one of the most envied personal development plans in Yorkshire and offers to pay for certain certifications and courses as well!Benefits include:- 20 days holiday plus 8 Bank Holidays- Certifications PAID for- Health and wellbeing plan- Onsite parkingSkills from You:- Active Directory - Windows Server (Apply online only) knowledge- Office 365- Network...

An excellent opportunity for a 1st Line Software Support Engineer candidate looking to join an Award-Winning provider of software that helps businesses manage their vending and coffee machines.Role info:1st Line IT / Software Support EngineerSheffield / 2 Fixed Days Working From Home£25,000Hours: 37.5 Hours per weekAnnual Leave: 25 Days + Bank HolidaysCulture: Working as a Team, Collaborative, ConstructivePedigree: Recognised with nine nationwide awards for our products and services to date including multiple awards from The Vendies.About us:Our clever tech tracks stock, automated ordering, service management and provides real-time reporting and analytics. Suffice to say we are the leaders in vending management & intelligence.Since our launch in 2007, our software systems were always created to make things simply better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere.Now, over a decade later, our company...

About Us We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role You will work within the Service Management team, providing support to over 2000 employees. We are looking for someone who can demonstrate experience of working in a service desk or technical...

Acorn by Synergie is currently searching for a 1st Line IT Support Technician to join a well-established, manufacturing business in North Yorkshire.Working with a variety of users, the purpose of the role is to resolve or escalate technical issues in a prompt and professional manner.As the first point of contact for all IT support queries, duties of the role will include:* Respond to users' software or hardware queries via email or phone* Identifying issues and talking the user through the required steps to resolve or escalate to the relevant teams when necessary* Logging all calls and notes using a ticketing system to record progress and required actions* Working with the IT Manager to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented* Liaising with internal and external stakeholders* Carrying out daily checks and system audits* Involvement in small and medium-sized projects* Always looking to improve...

1st Line IT Support Technician - Northampton - £23,000 - £27,000Join my client's team as a 1st Line IT Technician in Northampton and be part of a leading company in the Managed Services industry. We are seeking a motivated individual with a passion for technology to provide exceptional IT support to their reputable clients.Responsibilities:Act as the first point of contact for client IT issues, providing prompt and professional assistance.Respond to support requests via phone, email, or ticketing system, troubleshooting and resolving technical issues.Perform remote diagnostics and troubleshooting for hardware, software, and network-related problems.Escalate complex issues to the appropriate teams, ensuring timely resolution and customer satisfaction.Assist in setting up new user accounts, installing software, and configuring systems.Provide basic training and guidance to users on software and hardware usage.Document support activities, solutions, and configurations for future...

Are you a current Elekta employee? Please click here to apply through our internal career site . Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We currently have the following opportunity available - please contact us for more details! About the job- Software Tools Engineer -Remote- UK/ EU / US (Prefer St. Louis Area and not West Coast ) We don’t just build technology. We build hope. At Elekta we believe patients should have access to – and benefit from – precise, personalised radiation therapy. Elekta’s Precision Radiation Medicine is revolutionizing cancer care. Bringing together science, technology, and clinical intelligence, we’re working towards a future where everyone who needs it can benefit from precise and individually tailored radiotherapy...

***** Please be aware this role may close prior to end date ***** We are looking for a customer-focused and enthusiastic 2nd line Software Support Engineer with a genuine interest in solving people’s IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.As a 2nd line Software Support Engineer you will work to resolve a wide variety of desktop software issues and requests, while minimising disruption to the end users. This is a full-time permanent role working a 4-day fortnight based on our end client's site in Aldermaston. The site benefits from a restaurant, Costa coffee, parking and good public transport links.Due to the nature of our client's work, the successful candidate will need to already hold DV Security Clearance. For this reason we are only able to progress with applications from British Nationals. As a 2nd line Software Support Engineer you will...

Are you a current Elekta employee? Please click here to apply through our internal career site . Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We currently have the following opportunity available - please contact us for more details! About the job- Software Tools Engineer -Remote- UK/ EU / US (Prefer St. Louis Area and not West Coast ) We don’t just build technology. We build hope. At Elekta we believe patients should have access to – and benefit from – precise, personalised radiation therapy. Elekta’s Precision Radiation Medicine is revolutionizing cancer care. Bringing together science, technology, and clinical intelligence, we’re working towards a future where everyone who needs it can benefit from precise and individually tailored radiotherapy...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose  To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities  Provide a professional and personal first...

Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at  www.necsws.com Job Description An opportunity has arisen to join our Desktop team in Hartlepool - a small team of engineers. Whilst...

IT Support, 2nd Line {MSP}Heckmondwike£25,000 to £35,000 + Progression + Company BenefitsAre you a talent IT Support Engineer looking to join an innovative and successful company providing expert IT Support to a dynamic range of businesses and offering unlimited technical progression? Do you want to join a IT Solutions company on a mission to take over West Yorkshire and provide the best service in the business?On offer is the incredible opportunity for a IT Support Engineer to join a forward thinking and team focused company aiming to grow to take over West Yorkshire. You'll be working alongside an expert team of driven and professional IT Support Engineers and have the chance to hone your IT Support skills and develop new ones as training is available to grow your skillset. With constant growth in the company the chances to develop in more senior roles is at your fingertips.In this role, the successful IT Support Engineer will be providing support to an exciting range of...

IT Support TechnicianWirral£25k -£30k Contract - PermBenefits: Competitive base salary, Opportunity to work with a highly talented international team working on cutting edge technology, Pension scheme, Hybrid working available (Dependent on individual role requirements) Unlimited holiday - paid 25 days holiday,Life insurance and long-term sick pay, Private healthcare (taxable benefit) Perk box - Global Employee Benefits and Rewards Platform, Regular social events. Swish offices - table football - playstation etc - vibrant and really flexible Due to continued success, our client have an exciting opportunity for an experienced candidate to join our Service Delivery team. As a 2nd /3rd Line IT Support Analyst you will be responsible for providing both onsite and remote technical support to our amazing client base. Who we are: We are a fast-growing, high touch IT consultancy, experiencing year on year growth and always on the lookout for talented individuals to join and grow with us....

We are Everything Tech; an award-winning IT Company based in the City Centre of Manchester. Word has it that we are the best in Manchester so we just blush, accept the awards and keep going. We are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities Provide a professional and personal first...

Are you looking to kick start or continue your career in IT with an innovative organisation? We are currently recruiting several IT Helpdesk roles, with contracts for 3 months and hourly pay of £14, for a trusted public sector organisation.Our client has recently invested in its cutting-edge tech and is looking at creating a new in-house IT service desk. Perfect for someone looking to begin working IT or looking to advance their career, you will be working in a customer-focused frontline service desk role with the opportunity to learn and grow in the IT and customer service industries. Although this role is temporary, our client is looking at hiring permanent positions so if you enjoy the role, you will have the first opportunity to apply for these and secure a permanent job.RESPONSIBILITIES:Taking calls from users across the organisationLogging calls on the call management systemResolving first line IT issues with users (i.e. password issues)Allocating all remaining IT issues that...

Employer description:  Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company’s facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - a successful candidate will be required to drive to customer locations so you will need to have a driving licence.  Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing...

Location: Central London Type: Hybrid role Salary up to £28000 plus extensive benefits We’re looking for an ICT Support / Desktop Support Technician to ensure excellent and timely delivery of ICT Support within our team. You’ll have at least one year of proven Desktop / 1st line support experience within a fast-moving business of circa 100-150 users, both locally and remotely, and be flexible, willing to learn, listen, and develop your support skills. We’re a close-knit, collaborative team, and you’ll receive great benefits, as well as a chance to progress your IT career in a friendly, supportive environment. You will: Provide effective and good quality 1st line ICT Support, both desk-side and remote to internal end usersManage, prioritise & take ownership of support requests via the company Helpdesk system, to resolutionLiaise with third party providers for support on certain systems when requiredEscalate more complex problems as appropriate, collaborating...

About The Role Hybrid - Bolton / Remote Here at AO, we know that people are our superpower. Our customers rely on us to be exceptional in the moments that matter, and we can’t do that without a perfect team of technical support. As an IT Support Engineer, you’ll join a community of tech specialists that all work together to provide 1st and 2nd line support to our customers and AOers. We’ll look to you to support our daily operations throughout our head office teams. This will be across a wide range of devices and operating systems, so you can be sure no two days will be the same. Here's What You Can Expect To Be Doing You’ll work closely with all IT and Business team members, including senior management and directors of AO.com & AO Mobile. When calls come through, you’ll know how to prioritise them and escalate them for further support if needed. Problem solving will come naturally to you - with a knack for being able to identify areas for...