1492 2nd line engineer jobs found

Infrastructure support engineer - Swindon- up to £33,000 - RemoteAustin Fraser are looking for a 2nd line support engineer to join a growing IT services business based in Swindon.The 2nd Line Engineer will be working as part of a small team to support users across a range of Windows tech alongside Azure and O365 and work in a productive service desk environment. The role is 1 day on-site.Key experience:- Windows servers with virtualisation- Active Directory- Azure AD- O365 (Strong knowledge of the IaaS service model)- Local Network Support (Routing / Firewalls / VLan)Nice to have:- Microsoft HyperV- Datto / Veeam backup products- Sophos / Defender security products- Experience with HP kit If you are interested, send me your CV by applying directly or contacting Rosen at (phone number removed).Austin Fraser is acting as an Employment Agency in relation to this vacancy.Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates...

Infrastructure support engineer - Swindon- up to £33,000 - RemoteAustin Fraser are looking for a 2nd line support engineer to join a growing IT services business based in Swindon.The 2nd Line Engineer will be working as part of a small team to support users across a range of Windows tech alongside Azure and O365 and work in a productive service desk environment. The role is 1 day on-site.Key experience:- Windows servers with virtualisation- Active Directory- Azure AD- O365 (Strong knowledge of the IaaS service model)- Local Network Support (Routing / Firewalls / VLan)Nice to have:- Microsoft HyperV- Datto / Veeam backup products- Sophos / Defender security products- Experience with HP kit If you are interested, send me your CV by applying directly or contacting Rosen at (phone number removed).Austin Fraser is acting as an Employment Agency in relation to this vacancy.Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates...

Senior IT 2nd Line Engineer Are you a skilled Senior 2nd line engineer who wants to join a progressive company?Are you looking for a new position where you will join a modern company who's environment is second to none?Development opportunities, modern tech stack, ideal location in Milton Keynes close to all the best shops and food in the city and a gym on site are just some of the perks for this position!If this describes the opportunity you have been waiting for, please read through the below summary of the role and apply to hear much more about the company and how we will support you through the process of recruitment.The role does require you to be on site 5 days a week (Mon-Fri, office hours). It is easily commutable via car or public transport AND if you're local enough, some employees actually use electric scooters to get there!Apply to be immediately considered!Key ResponsibilitiesActive DirectoryWindows 10 desktop systemsWindows Server (Apply online only)Azure &...

Role: Remote 2nd Line Engineer Location: Romford - Remote with Client Site Visits Salary: £35,000+ (DOE) I am currently working with a growing MSP who values their employees and offer an incredible work/ life balance and encourage flexible working. They are looking for a personable engineer who can efficiently close tickets on the service desk and provide customers with a high-class service. They need someone who is comfortable working remotely and can go out on client sites. About the Company: A well-established team of 20+ Engineers, who provide you with mentoring, industry leading training and funding for certifications to ensure you continually progress in your career They boast a friendly work culture, with regular team socials and meet up across London and the surrounding burrows Allowing you to work remotely 4 days per week proves their commitment to a healthy work life balanceAbout the Role: With proven experience as an IT Engineer, you will work with clients and end users...

Infrastructure support engineer - Swindon- up to £33,000 - Remote Austin Fraser are looking for a 2nd line support engineer to join a growing IT services business based in Swindon. The 2nd Line Engineer will be working as part of a small team to support users across a range of Windows tech alongside Azure and O365 and work in a productive service desk environment. The role is 1 day on-site. Key experience: - Windows servers with virtualisation - Active Directory - Azure AD - O365 (Strong knowledge of the IaaS service model) - Local Network Support (Routing / Firewalls / VLan) Nice to have: - Microsoft HyperV - Datto / Veeam backup products - Sophos / Defender security products - Experience with HP kit If you are interested, send me your CV by applying directly or contacting Rosen at (phone number removed). Austin Fraser is acting as an Employment Agency in relation to this vacancy. Austin Fraser is committed to being an equal opportunities employer, and encourages applications from...

Senior 2nd Line Support Engineer Location Fully Remote working from home (UK based) Salary - £33,000 per annum (£30k base + £3k bonus) Permanent Vacancy ITS Resourcing are working with a growing UK based IT Services organisation to source a Technical Support Analyst in a remote capacity, working on their Service Desk. You will be providing 2nd line escalation technical support for customers, primarily over the phone/remote desktop services, working as part of their Service Desk team. The role will involve lots of hands-on support & development across cloud, infrastructure, security & networking technologies. This is an exciting opportunity to get on-board with a growing organisation, where plenty of progression and learning will be on offer. The successful candidate must be flexible in regards to shift patterns (Monday Friday), this will include working a staggered shift pattern on a 8 hr day (including 1 hr break). A full breakdown of the rota can be seen at the end of the...

£30'000-£36'000 + Training + Holiday + Pension + some travel + Gym + Hybrid Remote Macclesfield - Hybrid Remote (3x office / 2x home ) Are you looking to be part of a global leading business offering the chance to finely tune your skills across new and old technology whilst being recognised as the 'go to' 2nd line engineer on site? This role is great for a 1st or 2nd line engineer who is passionate about learning new technology and wants to do so within a supportive environment working alongside senior engineers that will pass on their knowledge!The company are global business, spanning 3 continents, specialising in solutions that have application into all industries worldwide! Having been around for almost a century, this company have continued to grow and expand into new markets, they are now focused internally at their central IT infrastructure and in doing so is rolling out new technology projects including an Azure Cloud. Classified as the 'go to' expert with 2nd line...

Role: Senior IT Support EngineerLocation: Dewsbury, EnglandSalary: £28,000 - £33,000 DOE*** INTERVIEWING IMMEDIATELY ***Want to work for an industry-leading Managed Service Provider providing innovative IT solutions? We're currently looking for a Senior IT Support Engineer to join their team in Dewsbury. As a Senior IT Support Engineer, you'll be the point of escalation for junior engineers, handling complex 2nd and 3rd line tickets and taking part in exciting projects like Office 365 migrations, server refreshes, and installations.This is a fantastic opportunity for IT professionals looking for a leadership opportunities, and we'll fully pay for your industry certifications and qualifications to help you grow in your career.Benefits include:- 25 days holiday plus bank holidays rising rapidly with service - Annual bonus scheme- Certifications and qualifications PAID for- Regular salary reviews- Onsite parking - Christmas shutdown- Company Laptop and Phone- Hybrid WorkingSkills from...

IT Support Analyst (2nd Line - Customer based) Based: On client site, London (Canary Wharf) Salary: Up to £38k, depending on experience The 2nd Line Customer Engineer role is highly technical with a key requirement of good customer service skills. Engineers are expected to be able to take ownership of issues & requests and see it through to resolution or escalation if required. Strong communication skills are essential in keeping the customer updated either through written or verbal updates. The role will work closely with the Smartdesc ServiceDesk, Customer IT Managers and Customer Experience Manager, as well as our Professional Services team who deliver projects and change, and our IT Security team, who focus on ensuring clients data and networks are secure. The role is highly customer facing, engineers will have direct engagements with clients through on-site support, remote support, walk-ins, telephone and email. All issues and service requests are raised...

Are you a 2nd line engineer looking to expand your horizons and join a cutting-edge service provider, supporting clients from professional services industries such as Legal, Finance, Design and many more? Are you looking for career progression at a company that identifies potential and rewards great service, with a modern cloud-first technical approach? ABOUT YOU You're technically minded and a team player. IT is your calling, you're bright and know you have more to offer at an inspiring company. You will be expected to demonstrate a strong work ethic when it comes to managing issues, with a thorough approach to problem solving and appreciation for the various client cultures and requirements. By showing intelligence and an eagerness to learn you will be given freedom to develop new skills in a wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform & Azure. ABOUT THE ROLE You will act as an onsite and offsite engineer for...

Be in the heart of IT! Come and join an exciting, motivating, and super friendly IT Company! Due to our continuous growth, we need more people in the team and we are looking for the best possible team to give our customers the best support. We need a Senior IT Project Engineer. The role lends an experienced and knowledgeable element to day-to-day support and lead new projects. You will be part of the most recognisable, client-facing team and responsible for assisting 1st, 2nd, project and all other teams to solve technical problems that require onsite support and new projects requirements. You will be also responsible for reviewing the work completed by all other teams to best manage their time and the client's expectations. Your Responsibilities - Always provide excellent customer experience - Provide a proactive escalation point for 1st and 2nd Line Support teams as and when required to resolve - Work to resolve and respond to issues based on agreed customer SLAs - Ensure...

IT Client Support EngineerStockton-on-Tees/Hybrid£20,000 - £25,000 My client is an MSP that has been successful since they opened their first office over 16 years ago - now after recently opening their 7th office, they're looking to expand their Stockton-on-Tees-based team. It is an award-winning business that now employs over 140+ tech wizards and prioritizes the development of its staff to excel the business forward.The role is an IT Client Support Engineer, this position is perfect for a 1st/2nd line engineer looking to move to a project-centred position.Day-to-Day:The majority of this role is focused on project delivery.Working on a massive variation of projectsFocused on implementation - integrating new technologies/hardware with clients.Working onsite and remotely to support your client's projects.Supporting clients during projects.Building client relationships.Tech Stack:Strong hardware skillsOffice 365Windows ServerWindows Desktop/Application supportNetworkingVoIPCompany...

Job  IT Support Technician Salary  £26,216 Employment  Full time, permanent Location  Rotherham     Verus Recruitment Partners has the pleasure of supporting a local Education provider in a great opportunity with lots of opportunities to grow, be challenged, and play a key part in the IT Services team.   The role: Support the Head of IT Services/Operations Coordinator in ensuring that a quality service is provided to all clients. Completion of key projects and day-to-day activities. You will actively participate in the timely completion of defined change programs such as software and hardware implementation. To diagnose a range of IT-related issues the first time, ensuring the end-user has the best possible experience. About you: Excellent communication and customer service skills Willing to undertake any training connected with the post Well-organised, self-motivated, and a proactive team player Time management and superb organisational skills...

2nd Line Technical Support Engineer (Remote) Please note this role is remote based but travel to our Warrington offices will be required for training/Team meetings periodically. We are looking for an experienced and talented individual to work alongside fellow consultants in the Technical Support Team supporting & managing critical enterprise level infrastructure. The successful candidate will be provided with on-the-job & industry training for all supported hardware, operating systems, databases\applications - however they should have previous experience and knowledge of Windows Server, Virtualisation Technologies. Storage, and Networking. Responsibilities: Provision of 2nd line Service Desk Support to Internal and External Customers and Systems for all hardware platforms and operating systems managed by the Team. OS Patching & Firmware Upgrades Patching and Upgrades GPO Management Certificate management DR / Backup Testing Azure Management...

2nd Line Technical Support Engineer (Remote) Please note this role is remote based but travel to our Warrington offices will be required for training/Team meetings periodically. We are looking for an experienced and talented individual to work alongside fellow consultants in the Technical Support Team supporting & managing critical enterprise level infrastructure. The successful candidate will be provided with on-the-job & industry training for all supported hardware, operating systems, databases\applications - however they should have previous experience and knowledge of Windows Server, Virtualisation Technologies. Storage, and Networking. Responsibilities: Provision of 2nd line Service Desk Support to Internal and External Customers and Systems for all hardware platforms and operating systems managed by the Team. OS Patching & Firmware Upgrades Patching and Upgrades GPO Management Certificate management DR / Backup Testing Azure Management...

2nd Line IT Engineer WarringtonUp to £34,000Flexible Working HoursI have a fantastic opportunity for a senior IT support engineer to join a growing organisation that has recently acquired numerous competitors and has advanced knowledge of every aspect of the industry it operates in.To be suitable for this role you must be experienced and comfortable working in a technical hands-on role and service desk supporting evolving IT infrastructures that include Windows Servers, Office 365, Azure, Networking, Exchange Servers & MDM. It is essential you are self-motivated, enthusiastic, and adaptable when working on your own or within a team.Key Skills:MicrosoftServer up to 2019On-Prem to Cloud MigrationsInfrastructureAzure ADVirtualisationOffice 365Networking - DNS / DHCP / TCP/IPFirewallsVeeam BackupsThis job will suit technically strong 2nd line or 3rd line engineers who are feeling stagnant and are not getting the most out of their capabilities. If you are looking to utilise your...

2nd Line Support AnalystWinchester + 2/3 days remote£28,000 to £32,000This is a great opportunity for an experienced IT Support Engineer to join an established business supporting the company's customers on a range of technical issues. The company are looking for a skilled IT Support Engineer to become part of their team supporting users of the company's applications and infrastructure.This would be an excellent opportunity for an experienced 1st line engineer looking to step up to 2nd line or an established 2nd line support engineer looking to step up into a role with more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation and this role would offer plenty of training and progression opportunities.The position offers scope for progression, training opportunities, an excellent company culture and a starting salary up to £32,000 based on experience.Skill Requirements Active DirectoryWindows...

Role title: 2nd Line IT Support Engineer Location: Fulwood Contract Type: Permanent Hours: 37.5 hours per week We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help.  If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 2nd line IT support engineer to join us as we continue to expand throughout the UK. About the role An exciting opportunity has arisen for a dynamic IT Support Engineer to join our team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will be a 2nd line escalation point for...

2nd Line IT Support Engineer | London, E14 | Full Time | £28,000 - £34,000 per year Our client is a small IT company providing excellent support and customer service. They are a friendly, lively, and supportive office. They mostly cover Microsoft environments (client and server) but also cover Macs, Linux, Comms, Telecoms, Hosting, Printers, AV, Networks etc. They work as a team, helping the company grow and expand, always looking for new challenges and opportunities. The company is a fast-growing Managed Service Provider (MSP) seeking an IT Support Engineer to join our dynamic team. As an IT Support Engineer, you will be responsible for providing technical support to our clients and ensuring their systems and networks are functioning effectively. You will have a strong background in IT support and possess excellent problem-solving skills. You should also have excellent communication skills and the ability to work well under pressure. The successful candidate will earn a...

Position: 2nd/3rd Line Engineer Location: Basildon, Essex Salary: £30,000 - £35,000 My client are a technology solutions provider that specializes in managed IT services, cybersecurity, and business communications. They offers a range of services, including IT support, cloud solutions, network infrastructure, data backup and disaster recovery, unified communications, and more. Their mission is to help businesses improve their productivity, efficiency, and security through technology solutions that are tailored to their specific needs. The company works with businesses of all sizes across various industries, including healthcare, finance, education, and manufacturing. They are now looking for experienced 2nd line engineers to join their team, with the idea of you then moving into a projects/3rd line position. Benefits include: * Hybrid Working (60/40) * Health Insurance (Vitality / Enrolled on day 1) * Death in Service (2x Salary) * Up to 30 Days Holiday (24 to start...