1377 2nd line it engineer jobs found

Job Title: 2nd Line SupportLocation: London, EC1Y 1BE - HYBRID WORKSalary: £37,000Key Benefits: Private Healthcare, 30 Days Holiday, Pension Contributions, Life Insurance, Certification Funding, Training Allowance Overview: We are currently recruiting for a 2nd Line Support role, based in London. This role is suitable for an experienced and qualified IT professional, with a desire to work in the Managed Services industry.The successful candidate will be responsible for the day-to-day technical support of clients, diagnosing and resolving technical issues, and providing proactive monitoring and maintenance to ensure a high level of service is delivered.Responsibilities:Provide 2nd line technical support to clients, responding to support requests quickly and accuratelyDiagnose and troubleshoot technical issues on clients' systemsProactively monitor systems and carry out maintenance tasksInstall and configure hardware, software and networksMaintain and update records of clients'...

IT Support, 2nd Line {MSP, Career Progression}Trowbridge£25,000 - £35,000 + company benefits + Career Progression + TrainingAre you a 2nd line IT Support Engineer looking to join a fast-paced local MSP offering excellent training and career progression up to 3rd Line and beyond?On offer is an exciting opportunity for a 2nd Line IT Support Engineer to join one of the South West's leading IT and Communications managed service providers, that are experience a rapid period of growth and expansion.In this role, you will be Joining a close knit, collaborative team of IT Support and Network Engineers. Working in a fast-paced environment, you will have the chance to work on complex IT issues for a range of customers.This role would suit a 2nd line IT Support Engineer who has prior industry experience, someone who is keen to work in an MSP environment and who is ambitious to get to 3rd Line.The Role:2nd Line IT Support, 365, Active Directory.Working in a managed service provider.Deal with...

2nd Line IT Helpdesk Engineer Crawley, West SussexBrief2nd Line IT Helpdesk Engineer needed for a highly reputable IT Solutions organisation based in Crawley, West Sussex who are looking to employ an experienced and well-rounded 2nd Line IT Helpdesk Engineer that takes pride in their work. The 2nd Line IT Helpdesk Engineer responsible for the upkeep, configuration, and reliable operation of client & internal computer systems, servers, and security systems.You will be responsible for day-to-day 2nd line support, assisting 1st line Engineer & assisting IT Manager/Director with 3rd Line support tasks.This role will include regular site visits, so a full driving licenses & car is required.BenefitsSalary: £30,000 - £35,000 per annumMedical & Dental Insurance25 day's holidaysHybrid remote workingPension PlanCareer ProgressionFree Onsite ParkingSome of the main duties of the 2nd Line IT Helpdesk Engineer will include:Provide 2nd line technical support queries...

Candidate Criteria:** 2nd Line IT Support Engineer* 3rd Line IT Support Engineer* IT Support Engineer* IT Field Engineer* 2nd Line IT Support* 3rd Line IT Support* Managed Services* IT Field Engineer** ICT *** VMWare* Windows Server 2010_18* Office 365* Cloud* MCSA* Infrastructure* VMWare* MSPJob Role:To support a wide range of clients throughout Camberley and the South areas

Position: 2nd Line IT Support EngineerLocation: Havant, HampshireSalary: £30,000 - £36,000 + Paid for Certifications***INTERVIEWING NOW - DO NOT MISS OUT***My client are an established Managed Service Provider in Havant are looking for an experienced IT Support Engineer to join their busy helpdesk.They provide their clients with peace of mind by knowing their systems, devices and data are being looked after 24/7. Also, they pride themselves on protecting businesses from cyber security risks & giving businesses an IT service which can scale and grow with them.You should have great customer service skills, be able to answer the phone in an excellent manner, have strong troubleshooting skills for Windows desktop operating systems as well as Office365.My client look after over 100 businesses across the Southeast and you will be working within a team of 12 engineers on the IT Helpdesk.You will need to be outgoing, willing to assist as much as possible, and be a team player.Previous...

2nd line Support / Helpdesk Engineer - Hatfield - £40KOffice 365 / Server / AzureThis successful and growing company are looking for a 2nd Line Support engineer to join their team to help provide enterprise level assistance to their customers. You will be taking incoming support calls, analysing and troubleshooting issues, installing and customising applications and working closely with the development team. Get in touch if the following sounds like you:** Hands on enthusiastic person who is quick to learn** Excellent writing and communication skills** Experience working for a software company or supporting a business application** Experience working with Office 365, Server and Azure** Desirable / Chance to learn** Microsoft training and certifications** Desirable / Chance to learn** Field based work with clients, delivering projects As this is a successful and growing company there are plenty of opportunities for progression, over time you could move into more of an implementation...

2nd Line IT Support Engineer - £40,000 - Reading - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: ReadingSalary: £30,000 - £40,000 + Unbelievable Benefits! Interviewing Immediately - Apply NowMy client's are looking for an experienced 2nd Line IT Support Engineer to join a growing IT department in Reading. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions.Responsibilities: - Provide technical support for IT systems and applications - Troubleshoot and resolve technical issues - Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements:- Proven experience as an IT support...

IT Support Analyst, Support Engineer, 1st / 2nd LineA rare and exciting opportunity has arisen for an IT Support Analyst / Support Engineer to join an Oxfordshire based R&D company. This pioneering organisation are working to develop a sustainable product that will have an enormous impact on society, benefiting the environment and paving the way to a greener future!Joining a small team, the Support Engineer will be the go-to person for all things IT. This will include troubleshooting software and hardware issues, including setting up laptops for new starters, working within a Microsoft environment.The company are leaders in their field and have a global team, working to commercialise research in solar technology, developing an innovative product, that will make solar energy more affordable. This environmentally friendly organisation, have received an enormous amount of financial backing and are set to rapidly expand. Benefits:25 days holidayPrivate MedicalLife AssurancePension...

2nd Line IT Support Engineer (MSP)£25,000 - £30,000 + Progression + Training + Company Benefits Woking, SurreyAre you an IT Support Engineer looking to quickly progress into a 2nd Line IT role, in a job that offers loads of training and the opportunity to be exposed to a wide variety of technologies as you progress your way up an exciting and rapidly growing MSP?On offer is a fantastic opportunity for the successful IT Support Engineer to refine their craft in a well-established IT Solutions Managed Service Provider (MSP), working alongside colleagues with over 15 years in the industry.In this role the successful IT Support Engineer will be providing effective 2nd Line support by dealing with client tickets at a fast pace as well as working in a collaborative and process driven team, providing the highest-level service in the industry.On offer is an exciting opportunity for an IT support Engineer to quickly progress into a more senior role within a rapidly growing MSP, as well as...

Role: 2nd Line IT Support EngineerSalary: £28,000 - £32,000Location: RotherhamAre you looking for a new challenge working extensively on exciting projects with the latest cloud technologies!Our client are a leading name in the manufacturing and energy industry and need a competent 2nd line IT Support Engineer to help take their IT systems to the next level!You will be providing internal support to employees across the business as well as working extensively on projects. The client is currently investing huge sums into its IT department and is upgrading legacy systems and moving to the cloud.You will be working regularly with Office 365, Azure, Hyper V, Citrix and Network infrastructure.Benefits:- 25 days holiday plus bank holidays- Perkbox- Competitive pension- Great staff referral scheme- On-site parkingSkills from you:- Active Directory, Group Policy - Azure / Office 365- Windows Servers 2016 / 2019- Virtual Servers (Citrix desirable)- Asset Management- Network troubleshooting -...

Role: 2nd Line IT Support EngineerLocation: HatfieldSalary: £32,000 - £38,000Our client, a growing MSP based in Hatfield, is in need of a 2nd line IT support engineer to join their team. As a key member of the IT support team, you will be responsible for responding to client IT support requests from any source, managing both assigned and unassigned requests, promptly communicating the resolution of support requests, and quickly identifying requests that cannot be resolved, and escalating them if needed.Key Skills:* Experience in Windows 10, Mac OS, Office 2016 & 2019* Office365, Teams, Sharepoint, Onedrive, InTune and Azure* Networking - LAN & WAN connectivity, router and firewall issues, firewall policies, TCP/IP, Subnets, DHCP, DNS, VPN* Anti-Virus - Firewalls, Active Directory and group policies* Coming from an MSP background or working in an MSP environment is essentialOur client is dedicated to the professional growth and development with paid for certifications and...

IT 2nd Line Technical Support Engineer Job Title IT 2nd Line Technical Support Engineer Location Stamford Bridge Hours Permanent 5 from 7 (Matchday support required, on a Rota basis) About Us: As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the clubs founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Womens and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.If youre motivated and want to help us win more trophies, youve got a place here at Chelsea! What Were Looking For:...

£21-27K+ benefits, Depending on Experience. The standard working hours are Monday to Friday, 8:00am to 5:00pm About the company: Our client is a small company (25 staff) that has become the leading supplier of ICT solutions to schools on the South Coast. They were featured in the Parliamentary Review as an example of outstanding achievement and best practice in the technology sector. They have also been awarded Best Education ICT Supplier 2020 by SME News. They have a unique solution offering which provides a clear differentiator against their competition. Their company is financially strong with a strategy to build for the long term offering outstanding service to their customers and long-term career development and job security for their staff. Please note we can only consider applicants who are already resident in the UK and have a full Driving Licence. This role is subject to an Enhanced DBS Check. The role of the 2nd line IT Support Engineer: Minimum Age 21 due to...

2nd Line IT Support EngineerLocation: Huddersfield Salary: £25,000 - £32,000 An exciting opportunity has arisen for a 2nd Line Support Engineer to join a leading IT company in Huddersfield.The role will involve responding to customers' queries, troubleshooting and resolving technical issues, as well as monitoring and maintaining the IT systems that are in place. The successful candidate must have excellent customer service skills and the ability to think on their feet in order to solve any IT problems quickly and efficiently.Key Responsibilities:* Providing 2nd line technical support to customers, resolving technical issues where possible and escalating where necessary* Monitoring, troubleshooting and maintaining IT systems across the organisation* Maintaining and updating system documentation* Working with the 1st Line Support team to ensure that all customer queries are answered in a timely and accurate manner* Developing and implementing procedures to improve efficiency and...

Are you an experienced IT Support Engineer looking for your next step in your career?Are you looking to join a collaborative and motivated team based around support and great service?If so, we have the perfect role for you and, as a bonus, it comes with a bunch of perks!Role info:2nd Line IT Support EngineerBrighton BN1£30,000Plus Perks and BenefitsFull-time - Monday to FridayCulture : We are collaborative, motivated, and organised.About us:We are a fast-growing, innovative Brighton based Managed Service Provider serving companies across the UK.We pride ourselves on our outstanding customer service and are well known amongst our clients as responsive, dependable and trustworthy – and we’re looking for more superheroes to join our growing team.We have been listening, changing and adapting for us customers for over 10 years. Now we have a unique formula for delivering real business results.The 2nd Line IT Support Engineer role:We are looking for an ambitious 2nd Line IT Support...

2nd Line IT Support Engineer - MSP - £30K - Sheffield A 2nd Line IT Support Engineer with expert knowledge with Windows Server 2019-2012, Office 365 and experience managing virtualised environments with ideally MSP experience is required by a growing IT Managed Services Provider. Based near Dinnington you will be joining a growing team supporting a range of clients providing their software and hardware solutions, with a specific focus of remote support of high end clients in the London area. Technical Skills required: Ideally previous experience an in MSP setting Windows Server 2019/2016/2012R2 Office 365 administration, supporting and maintaining Managed virtualised environments - VMWare / Hyper-V Exchanges 2013-2019 Group Policy (DNS/DHCP) Basic networking knowledge - supporting and maintaining VPNs, Backup technologies (Veeam, Zerto, Redstor) installation and configuration Cisco switches, routers and firewall troubleshooting Desirable: Microsoft...

Role: 2nd Line IT Support Engineer Area: BristolSalary: � 28,000 - � 32,000 - Outstanding Training ProgrammeInterviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work in the manufacturing sector, but IT is at the forefront of the business. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects.This is an outstanding opportunity for a IT professional to catapult their IT careers!Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed.Please do not waste anytime and apply right now!Skillset:** Windows Server - up to 2022 ** Active Directory** Office 365 ** DNS/DHCP/TCP/IP ** Azure...

An exciting Managed Service Provider based near Wigan, which is seeing year on year growth, has an immediate requirement for an IT Support Engineer to join their successful IT Support team. Due to their ongoing successes this is a newly created role which would be suitable for an enthusiastic candidate with proven experience in a 1st or 2nd line support role.The role will involve delivering outstanding customer service to their clients, ensuring that service tickets are logged, managed and resolved in line with KPIs and that clients are communicated to professionally at all times. You will need to demonstrate strong communication skills with clients, colleagues and senior members of the team. Where required, you'll need to escalate technical issues to relevant teams and liaise with others to ensure that issues are resolved.Main Responsibilities:Respond to incoming tickets from the busy IT Service function.Telephone, email and self-service management of logged tickets.Prioritise...

IT Desktop Support Engineer - 2nd line - Citrix - Southampton IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton Experience required: Strong experience in 2nd line IT support, looking to move to 3rd line Experience in Citrix environment Office 365, Active Directory, Windows 10, SharePoint, Teams, InTune, etc Hardware support experience, including PCs, laptops and printers Basic networking skills Excellent communication and customer service skills The right candidate: You will confident working in a very busy IT environment alongside another 2nd line IT Support colleague (part of a wider IT team) Southampton has over 300 users requiring frequent deskside support so you will have great interpersonal skills You will be proactive and look up resolutions for a first time fix rather than escalating, whenever possible Ability to...

IT Support Engineer – 2nd Line Oxford, Oxfordshire 37.5 hours per week, with hybrid working 2-3 days working from home. Up to £25,000 - £28,000 DOE                 About the role We are looking to recruit for an 2nd Line IT Support Engineer for our Oxford offices. The 2nd Line IT Support Engineer is part of a team responsible for resolving all calls in the 1st and 2nd line queues and escalating incidents and requests,   Ensuring that positive customer experience and customer satisfaction are considered in all interactions you will take ownership of tickets assigned to you and ensure that, as a team, the quality of the information taken, provided and used to support IT operations is clear, useful and documented.   About You Directed and scheduled by the IT Service Desk Manager you will occasionally work from OSJCT care homes to fault find issues with telephony, networking and desktop computing. Acting as a positive ambassador for IT you will look to...