RELX
Surrey, UK
2nd Line IT Support Analyst - LexisNexis Risk Solutions LexisNexis Risk Solutions is looking for a bright and dynamic, hands-on 2nd Line IT Support Analyst to join a talented and highly valued team. Working from our head office in Sutton, but supporting users across the UK, you will also be liaising with 1st line service desk analysts and 3rd line senior support specialists. For this role, you will need to be a strong communicator who gets on well with others and someone who understands the importance of good customer service. You must also have a good attention to detail, be reliable and highly organised. Working as part of a team within our 130+ global Infrastructure and Operations Group, and supporting 4000+ Windows and MacOS users, you will need to possess the following skills: Key Skills: • Fluent in spoken and written English, with good communication skills • Previous enterprise experience supporting both MacOS and Windows • Windows build and deployment...