117 2nd line it support engineer jobs found in Leeds

Role: 2nd Line IT Support EngineerLocation: Leeds, England Salary: £28,000 - £32,000I am working exclusively with a leading IT Solutions provider who are seeking an 2nd Line IT Support Engineer to join their tech team on a permanent basis.As the IT Support Engineer, you will provide day to day support for external clients on a relaxed, fun, yet highly technical service desk. You will be working with clients from all sectors meaning that you will be working with a variety of the latest technologies.This client boasts an outstanding progression plan as they promote from within.My client boasts one of the most envied personal development plans in Yorkshire and offers to pay for certain certifications and courses as well!Benefits include:- 20 days holiday plus 8 Bank Holidays- Certifications PAID for- Health and wellbeing plan- Onsite parkingSkills from You:- Active Directory - Windows Server (Apply online only) - Office 365- Experience with routers, switches, firewalls - Networking -...

About Us We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role You will work within the Service Management team, providing support to over 2000 employees. We provide the IT hardware and infrastructure services internally to enable our people to deliver...

This a great opportunity for an ambitious and talented individual to join our IT support & services company. They have a relaxed yet professional work environment and support a varied and interesting client base. THE ROLE: - You will be working as a 1st / 2nd Line IT Support Engineer for desktop, server and VoIP support. There may be a future opportunity to progress into a 3rd line support role. - Role is office-based role with occasional client site visits. - Training & career progression can be provided KEY SKILLS & EXPERIENCE: - Ideally, 2 years or more experience working in a IT support environment. - Any field work would be advantageous. - Hold a full UK driving license (own transport preferred). TECHNICAL SKILLS: - Microsoft Windows Operating Systems, server and desktop. - Microsoft 365, SharePoint. - Installation and management of anti-virus products. - LAN & WAN communications including router & firewall configuration. - General working knowledge...

Job Title: 2nd Line IT Support Engineer (Hybrid Working)Location: ManchesterSalary: £25,000 - £30,000Job DescriptionI am looking for an experienced 2nd Line IT Support Engineer to join an established construction company in Manchester. This is an exciting opportunity to join an innovative and dynamic organisation and to become part of a great team.The successful candidate will be responsible for providing 2nd line IT support, ensuring the smooth running of the IT systems within the organisation. You will be troubleshooting, managing, installing and configuring IT systems, and providing excellent customer service to internal customers.The successful candidate must have demonstrable experience in a similar role, with excellent technical knowledge and experience in supporting a variety of IT systems.Key Responsibilities- Provide 2nd line IT support to internal customers- Troubleshoot, install and configure a variety of IT systems- Monitor and maintain server and network operations-...

About The Role Working closely with 1st and 3rd line support teams to triage, resolve and escalate IT support issues in a timely manner within SLAs. A Wren 2nd Line IT Support Engineer will assist with maintaining and monitoring IT systems, bespoke applications, Software as a Service (SaaS) platforms, remote working solutions and more. Utilising our ITSM solution to manage incidents and service requests as an escalation point for the 1st line teams, you will be responsible for advanced troubleshooting and investigation, ensuring all information and detail is logged for any escalations to 3rd line. As strong communicator with excellent organisational skills, you will be tasked with translating technical details between teams, updating stakeholders and managing end-to-end communication on issues. Main Responsibilities Providing 2nd line IT Support to the business Resolving or further escalating tickets within timely manner Working closely with all IT teams to...

2nd Line IT Support Engineer Hull Salary up to 24.5kCV Screen is recruiting for a 2nd Line IT Support Engineer to join a fantastic business, who are one of the UK leaders in construction engineering. You will be joining a talented bunch of people who are committed to providing exceptional service to their customers.WHO WOULD THIS ROLE SUIT: As the 2nd Line IT Support Engineer, you will help carry out tasks to monitor and maintain the IT Infrastructure, as well as being a point of escalation for any infrastructure related issues. They are looking for someone with a can do highly cooperative attitude to fit into an existing friendly, passionate, and highly motivated team, with the ability to handle multiple projects and deadlines.DUTIES INCLUDE: You will respond to infrastructure related queries and requests.You will act as an escalation point to provide assistance and troubleshooting.You will monitor and work on alerts via the infrastructure monitoring software.You will work on...

2nd Line IT Support & Field Engineer - Toyota, Salford RRG Toyota, 173 Cross Lane, Salford, M5 4AP Full time Permanent RRG Group About RRG Group From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the...

RRG Group About RRG Group From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as...

About The Role Hybrid - Bolton / Remote Here at AO, we know that people are our superpower. Our customers rely on us to be exceptional in the moments that matter, and we can’t do that without a perfect team of technical support. As an IT Support Engineer, you’ll join a community of tech specialists that all work together to provide 1st and 2nd line support to our customers and AOers. We’ll look to you to support our daily operations throughout our head office teams. This will be across a wide range of devices and operating systems, so you can be sure no two days will be the same. Here's What You Can Expect To Be Doing You’ll work closely with all IT and Business team members, including senior management and directors of AO.com & AO Mobile. When calls come through, you’ll know how to prioritise them and escalate them for further support if needed. Problem solving will come naturally to you - with a knack for being able to identify areas for...

About The Role Here at AO, we know that people are our superpower. Our customers rely on us to be exceptional in the moments that matter, and we can’t do that without a perfect team of technical support. As an IT Support Engineer, you’ll join a community of tech specialists that all work together to provide 1st and 2nd line support to our customers and AOers. We’ll look to you to support our daily operations throughout our head office teams. This will be across a wide range of devices and operating systems, so you can be sure no two days will be the same. Here's What You Can Expect To Be Doing You’ll work closely with all IT and Business team members, including senior management and directors of AO.com & AO Mobile. When calls come through, you’ll know how to prioritise them and escalate them for further support if needed. Problem solving will come naturally to you - with a knack for being able to identify areas for improvement. Everyone has a...

Location - HullDriving license mandatory Job description-The purpose of this role is to provide on-site customer service, 2nd Line and some 3rd Line support activities and services to a specified set of locations, including vessels within our business. The role will be delivering high-quality local and remote support on a range of technical incidents, problems, planned maintenance, commissioning and decommissioning across the scoped sites. In addition, this role will also cover absence of other field engineers covering other site scopes.The role encompasses responsibility for: -- Clients, servers and networks including installation, configuration, management, support, maintenance and decommissioning. - Responding appropriately to and directly with end users/customers, and effectively resolving, incidents, queries, problems or complaints. Respond to, handle incidents and escalate problems on the variety of platforms and supported networks from the call logging where required and...

IT Desktop Support Engineer - LeedsIT Support Analyst with excellent 2nd line desktop support, Office 365, Azure AD, Server Admin & Virtualisation experience is required by a leading law firm based in Leeds. This is a new role due to company growth, with a clear progression path to an even more senior IT infrastructure-level role in the future. You will work with the latest Microsoft Cloud technology from an IT infrastructure perspective. There is an opportunity to also do basic 3rd line work when you join, and they will train you in areas you are weak in, to progress your skill set Experience required:Excellent 2nd line IT support experience in Windows 10 and MS Office 365, Azure AD etc Some basic 3rd line support experience in Windows Server admin ideally Networking experience - patching, knowledge of DNS/DHCP, WAN, etcSome experience with VMware Horizon View or other VDI technologies such as Cloud, Hyper-V or CitrixGood 2nd line IT support experience in Desktop and Laptop PC...

IT Desktop Support Engineer - Leeds IT Support Analyst with excellent 2nd line desktop support, Office 365, Azure AD, Server Admin & Virtualisation experience is required by a leading law firm based in Leeds. This is a new role due to company growth, with a clear progression path to an even more senior IT infrastructure-level role in the future. You will work with the latest Microsoft Cloud technology from an IT infrastructure perspective. There is an opportunity to also do basic 3rd line work when you join, and they will train you in areas you are weak in, to progress your skill set Experience required: Excellent 2nd line IT support experience in Windows 10 and MS Office 365, Azure AD etc Some basic 3rd line support experience in Windows Server admin ideally Networking experience - patching, knowledge of DNS/DHCP, WAN, etc Some experience with VMware Horizon View or other VDI technologies such as Cloud, Hyper-V or Citrix Good 2nd line IT support...

IT Support Engineer - Leeds IT Support Analyst with 2nd line and some 3rd line IT support experience is required by a leading law firm based in Leeds. This is a new role due to company growth, with a clear progression path to an even more senior IT infrastructure-level role in the future. You will work with the latest Microsoft Cloud technology from an IT infrastructure perspective. Experience required: Excellent 2nd line IT support experience in Windows 10 and MS Office 365, Azure AD etc Some 3rd line support experience in Windows Server Administration of Active Directory & Microsoft Exchange Networking experience - patching, knowledge of DNS/DHCP, WAN, etc MS Server admin experience ideally Some experience with VMware Horizon View or other VDI technologies such as Cloud, Hyper-V or Citrix Good 2nd line IT support experience in Desktop and Laptop PC hardware and software maintenance as well as building/imaging PCs Any experience in supporting legal...

Role: 1st Line IT Support TechnicianLocation: Leeds, England Salary: £22,000 - £25,000 DOE*** INTERVIEWING IMMEDIATELY ***I am working exclusively with a leading IT Solutions provider who are seeking an ambitious IT Support Technician to join their tech team on a permanent basis.As the IT Support Technician, you will provide day to day support for external clients on a relaxed, fun, yet highly technical service desk. You will be working with clients from all sectors meaning that you will be working with a variety of the latest technologies.This client boasts an outstanding progression plan as they promote from within.My client boasts one of the most envied personal development plans in Yorkshire and offers to pay for certain certifications and courses as well!Benefits include:- 20 days holiday plus 8 Bank Holidays- Certifications PAID for- Health and wellbeing plan- Onsite parkingSkills from You:- Active Directory - Windows Server (Apply online only) knowledge- Office 365- Network...

IT Support, 2nd Line {MSP}Heckmondwike£25,000 to £35,000 + Progression + Company BenefitsAre you a talent IT Support Engineer looking to join an innovative and successful company providing expert IT Support to a dynamic range of businesses and offering unlimited technical progression? Do you want to join a IT Solutions company on a mission to take over West Yorkshire and provide the best service in the business?On offer is the incredible opportunity for a IT Support Engineer to join a forward thinking and team focused company aiming to grow to take over West Yorkshire. You'll be working alongside an expert team of driven and professional IT Support Engineers and have the chance to hone your IT Support skills and develop new ones as training is available to grow your skillset. With constant growth in the company the chances to develop in more senior roles is at your fingertips.In this role, the successful IT Support Engineer will be providing support to an exciting range of...

Junoir/Graduate IT Support (MSP)Bradford£20,000 - £30,000 + Internal Training + Company BenefitsAre you a graduate or Junior IT Support Engineer looking for the opportunity to progress your career within a highly regarded, market leading MSP? Do you want full training and progression and the opportunity to work on multiple IT projects? Do you want the opportunity to work in an ambitious, growing company who have experience of working with various companies in varying industries.On offer in a great opportunity for an IT Support Engineer to work in a growing team with 20+ IT professionals in an office full of approachable, knowledgeable IT specialists who would love to help you develop your skillset through their tailored training program, with there is the opportunity to progress in a company that like to promote from within.In this role, the successful IT Support Engineer will work alongside a dynamic helpdesk team to deliver a timely, professional, and friendly service. You will...

IT Helpdesk Engineer - Huddersfield IT Support - Support - Windows - Voip - Exchange - Network - Office 365 - AD - Helpdesk Support - Network - MS Server - Helpdesk An MSP are now looking for a IT Helpdesk Engineer. You will be in the Brighouse office full-time until after probation where you will have the opportunity to work 2 days from home. You will be providing 1st and 2nd line technical support, answering support queries via email or the phone. Visiting client sites as required and you will also be liaising with third parties where deemed necessary. The ideal candidate will be expected to maintain a high degree of customer service at all times for all support queries and adhere to all internal processes for the company as well as company clients. Key Skills the IT Support Engineer will have: Previous helpdesk experience Good levell Active Directory Experience with Office 365 Experience with the latest windows software 2nd line IT support experience is...

1st Line IT Support Engineer - Doncaster IT Support - 1st Line Support - Windows - Exchange - Network - Office 365 - AD - Helpdesk Support - Network - MS Server - Helpdesk A huge IT services provider are now looking for a 1st Line IT Support Engineer. You will be in the Dorking office full-time answering inbound calls from clients and picking up tickets from the level 1 issue board - managing these tickets to closure. Key Skills the 1st line IT Support Engineer will have: At least one year 1st line IT support experience Basic networking experience Excellent experience with Office 365 and Active Directory Proficient with Windows Servers The company as well as the starting salary will offer great work life balance, Starting salary £20,000 to £24,000 per annum 25 days + bank holiday, Maternity + Paternity leave, Private Medical Insurance, Car Salary Sacrifice, Cycle to work scheme, Healthcare plan, Internal training, Clear progression to 2nd Line Ability...

We have an outstanding opportunity for an talented IT Support Engineer to support internal systems across multiple sites around Doncaster. The successful candidate will provide 1st / 2nd line service desk support with site visits when needed. The successful candidate will join a strong IT team in a market leading and international logistics company.This is a superb opportunity to further your career and progress within a support position.The position will be office based in Doncaster.A full drivers licence and vehicle will be required for this position.A salary of up to £26,000 is available plus benefits.Working Hours - ability to work all the below;08:00 – 16:0009:00 – 17:0010:00 – 18:00.ClientAn established, successful and growing international organisation with a strong IT function.What you will be doing:1st / 2nd line Service Desk supportSupporting 3 company sitesDiagnosing / troubleshooting software and hardware faultsWhat you will need:Active DirectoryWindows ServerStrong...