2458 2nd line it technician jobs found

2nd Line IT TechnicianBellshill/Onsite£22,000 - £30,000My client is a leading Scottish Managed Service Provider and has been a powerhouse in the industry since 2015. They operate one of Scotland's most efficient data centres, which encapsulates the excellent support they provide for their client's infrastructure. This role offers a wide scale of variety, and with the focus on training within the company, you will always be learning and pushing yourself forward! Are you the right engineer for the role? Read below to find out.Daily Duties:Supporting the Service Desk in a 1st/2nd Line capacitySupporting clients on-site with technical issues and project workCollaborating with your team and the escalation team to find a resolution for your clientsMaintaining and supporting your client's infrastructureShift workTech Stack:Active DirectoryOffice 365VMWareNetworks: Maintenance, configuration, administrationDisaster RecoveryServer SupportHardwareCompany Benefits:Company pensionFree on-site...

2nd Line IT TechnicianBellshill/Onsite� 22,000 - � 30,000My client is a leading Scottish Managed Service Provider and has been a powerhouse in the industry since 2015. They operate one of Scotland's most efficient data centres, which encapsulates the excellent support they provide for their client's infrastructure. This role offers a wide scale of variety, and with the focus on training within the company, you will always be learning and pushing yourself forward! Are you the right engineer for the role? Read below to find out.Daily Duties:Supporting the Service Desk in a 1st/2nd Line capacitySupporting clients on-site with technical issues and project workCollaborating with your team and the escalation team to find a resolution for your clientsMaintaining and supporting your client's infrastructureShift workTech Stack:Active DirectoryOffice 365VMWareNetworks: Maintenance, configuration, administrationDisaster RecoveryServer SupportHardwareCompany Benefits:Company pensionFree...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose  To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities  Provide a professional and personal first...

We are Everything Tech; an award-winning IT Company based in the City Centre of Manchester. Word has it that we are the best in Manchester so we just blush, accept the awards and keep going. We are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities Provide a professional and personal first...

1st/2nd Line IT Support Consultant - Leeds - Up to £28,000 IT Support - IT - 2nd Line - 1st line - Active Directory - Office 365 - Windows - Servers - Antivirus - Sophos - Printer - Intune - MDM - Sharepoint - Troubleshooting - Hardware - Software - Vmware - Hyper-V A 1st / 2nd Line IT Support Technician is required by one of the fastest growing Managed Services Provider in Leeds. Hands-on experience with Office 365, Windows 10, Active Directory, Antivirus, Printers, Intune/MDM, Windows Servers, and Sharepoint is essential. A driver's license and your own car would be essential for commuting to the office as it is not in Leeds City Centre (but still in Leeds). This is a tremendous opportunity for someone who wants clear progression paths for growth within the company! Key Skills and Requirements: Active Directory Office 365 Windows 10 Windows Servers (2012,2016,2019) Antivirus Printers Intune/MDM Sharepoint Some day-to-day responsibilities involve: Providing...

IT Support, SQL (Construction)Luton £28,000 to £35,000 + Company BenefitsAre you an IT Support Technician looking for a job with local and well-established business? Offering training and development on their unique IT systems as well as a great working atmosphere with future progression to 2nd and 3rd line support and network engineer.On offer is a great opportunity to join and established and growing national business. Joining a small but dynamic team of IT Engineers you will play an integral role in the functioning of the business as a whole.This role would suit a Junior IT Support Technician looking to learn, joining a collaborative team, everyone plays a part in the integral workings of the business.The RoleMaintaining IT functions.Application Support, SQL.Support staff and new users, password resets.General IT support.The PersonLocal, with good a good understand of IT functions.Experience with SQLHappy to work in a team but also able to problem solve.Willingness to get stuck...

Quinn Recruitment is currently recruiting for a large trust within education in Somerset. Main purpose of the role: Responsible for ensuring the smooth, secure running and functioning of existing IT systems. Managing the network and its virtual and physical security systems including servers, switches, firewalls, routers, web filtering, phone systems, CCTV, antivirus, and wireless access equipment. Lead and effectively manage the IT Support team, supporting multiple sites. Assist in the development and implementation of future technologies and enhancements. Providing technical expertise and leadership to ensure operational requirements are met and 24/7 business continuity is achieved. Main Duties and Responsibilities: This is a critical role with responsibility for ensuring the smooth running and functioning of IT systems and the team. Ensuring that top-quality IT services are delivered to staff and students. IT Infrastructure: Manage and control the IT...

A forward-thinking multi-academy trust is seeking to recruit an exceptional Cluster IT Technician to provide 1st/2nd line support to join their growing team. This is a varied and rewarding role to provide excellent IT support and capability for one of the most successful primary trusts in the country.Reporting to the Head of IT, the technician will be responsible for the practical support of the trust’s schools and end user ICT infrastructure across a range of systems and hardware. The role will include the resolution of any IT issues, undertaking small/medium internal IT projects together with hardware and software installation.The successful candidate will bring excellent working knowledge from a customer facing IT support role within an education setting, with strong technical skills including Office 365, Windows Server and Active Directory experience.Your passion for new technology will be matched with your ability to work as an effective team member with good interpersonal and...

About The Role   AZTech IT are seeking a customer focused, experienced, 2nd Line IT Support Technician to join our Service Delivery Team and based at our client site in central Aberdeen.   AZTech IT has grown from strength to strength since 2006 and was recently recognised in Britain's Best 50 Managed IT companies. We pride ourselves on having a team ethos and employee-centric environment.   The successful IT Support Technician will be part of our first response team and will ensure that our customer receives an excellent and consistent service experience.   You will be an experienced 2nd Line IT Support Technician, a motivated, natural problem solver with the capacity to work in a fast-paced environment It is essential to have a passion for technology and provide outstanding customer service.   Key responsibilities   Providing efficient and effective customer service to end users and other stakeholders providing remote and desk side support. Acting as the first...

Role: 2nd Line IT Support TechnicianLocation: Huddersfield, England (Hybrid)Salary: £24,000 - £28,000 DOE*** APPLY NOW ***I am working exclusively with an industry IT solutions provider who have gained a number of significant clients in recent weeks. As a result, they are looking to add a 2nd Line IT Support Technician to their team.You will join a thriving team dealing with 2nd line tickets, helping customers over the phone and via email. You will be working regularly with Office 365, Windows Servers, Virtualisation and MORE! You will work with senior engineers assisting with project work such as network installations and server upgrades.You will be able to develop at your own pace as you will be given dedicated study time to pursue certifications and shadow senior IT Support Engineers.You will be working mostly from home!Benefits include:- 20 days holiday plus Bank Holidays- Generous Pension Scheme- Brand new office- Flexi hours- HYBRID WOKRINGSkills from You:- Active Directory-...

A 2nd Line IT Support Technician is required by a well-established technology company based in Poole. Experience in supporting IT infrastructure solutions such as desktop, applications, server, storage and virtualisation technologies is required. PLEASE NOTE: This role operates a 24x7 shift pattern, which involves 12 hours per shift, 4 days or nights on and 4 days or nights off (alternating) Essential Requirements: Relevant and recent experience working in a 2nd line IT support or IT service desk environment Technical skills must include TCP/IP, DNS, AD/Group Policies, Anti-Virus, Networking (routers/switches/WAP's) Accreditations or experience must include Microsoft Server/Desktop Operating Systems, Exchange, RDS, Office 365, VMware/Virtualisation, Citrix, Firewalls, Backup, Telephony. Desirable Requirements: Experience or understanding of Storage (SAN/NAS), Powershell Scripting, Azure, IOS, SQL, Linux, Symantec Cloud, Webroot, Appsense, Cisco, CheckPoint,...

£38,000.00 per annum Hours: 40 per week Location: Flexible across all Bristol Waste sites , and hybrid working   IS THIS ROLE FOR ME? As a senior member of the IT Service Delivery team, you will take a leading role within the IT support team and you will be the Microsoft 365 product owner, advising and implementing improvements, and investigating complex technical issues and enquiries. When required you will provide assistance to business users, and also be a part of specific user and/or system technical requirements, including the overall management of the system implementation and transition into operational service.   With experience working within both a waterfall and agile environment, you will be working on delivering IT projects when required.    REQUIREMENTS FOR THE ROLE: Strong knowledge and experience of Microsoft 365 E3 administration and troubleshooting Strong knowledge of Microsoft Security and Compliance (MDATP E5 and Purview) Knowledge and...

1st & 2nd line Support TechnicianWe are looking for an enthusiastic, organised, and motivated individual to join our growing Technical Support Department.As a department we deal with all aspects of support internally and externally covering the IT, Fleet, Tools, Equipment and Office Consumables.Phosters is committed to continuing its ongoing growth, expansion, and success. We are heavily invested in business development and are proactively looking to expand on our diverse Client portfolio. As a result of this you will need to be able to grow and move with the business as required ensuring you are managing workload efficiently and effectively dependent upon the business/ clients’ needs and demands at any given point. This can be a fast-paced high-pressure role at times when we are working to tight deadlines.The successful applicant will be the first point of contact for all IT/ Tech based support in the company reporting directly to the Head of Technical Support.Key...

Our client is seeking a 2nd Line IT Support (Desktop Support) for around 2 months, but this role may go permanent. This role will be office working for the first month and then remote working. Location: Nottingham Salary: £21,415 - £23,117 DOE Hours: Monday - Friday 9:00am - 5:00pm Duration: Temporary for 2 months (May go perm) Start: ASAP **THE IDEAL CANDIDATE MUST HOLD A FULL DRIVING LISENCE** Your Key Responsibilities: Provide support to all existing remote sites. Site visits are scheduled by negotiating with the Service manager. Support consists of resolving issues of varying complexity with both software and hardware Planning, organising and delivering IT computer and networking equipment Resolving network connectivity issues. This can involve everything from low level connectivity testing in person through to arranging more in depth analysis by network providers. Skills/Experience/Attributes: A good telephone manner Excellent verbal and written communication...

As a senior member of the IT Service Delivery team, you will take a leading role within the IT support team and you will be the Microsoft 365 product owner, advising and implementing improvements, and investigating complex technical issues and enquiries. When required you will provide assistance to business users, and also be a part of specific user and/or system technical requirements, including the overall management of the system implementation and transition into operational service. With experience working within both a waterfall and agile environment, you will be working on delivering IT projects when required. REQUIREMENTS FOR THE ROLE: Strong knowledge and experience of Microsoft 365 E3 administration and troubleshooting Strong knowledge of Microsoft Security and Compliance (MDATP E5 and Purview) Knowledge and practical experience of Microsoft Power Suite (Forms, Power Automate and PowerApps) and Azure Cloud Services and VM configuration Excellent oral...

IT Support Technician with opportunity of progression into Dev OPs Enginner Mission At the International Division ofCegedim Insurance Solutions, our mission is to enable Health Insurers torapidly add value through our technology solutions. Actisure is our award-winning product whichhas led us to become a leading worldwide supplier of software to healthinsurers.  We’re currently recruiting an experienced IT SupportTechnician to provide 1st& 2nd line support in our Bristol office to our internalteam of c.60. It’s a hands-on role which will require a regular on-sitepresence with some homeworking. Your next role? Whilstyou will primarily be responsible for support and ticket management, you willbe part of a larger DevOps & IT Infrastructure team and will have theopportunity to develop your skills and grow within this role. The IT Technicianrole is seen as the first step to progression into a DevOps Engineer role. You will also gain...

IT Support Technician Middlewich Up to £35,000 DOE + Door to Door call out + Pension + 28 days annual leave + Company Van or Fuel CardThis is an excellent opportunity to join a fast-paced IT business, expanding on the back of new business, with options for progression based on performance.This company is a local IT Service Provider which supplies a complete IT solution to its client companies in all sizes.In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting.The ideal candidate will have good experience with LAN/WAN protocols, networking, routing and firewalls. An MSP background is strongly desired.This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day.The Role:Troubleshooting and resolving issues1st /2nd line support1 in 4...

Senior IT TechnicianNewcastle/Hybrid� 28,000 - � 32,000My client is a long-lasting consultancy firm that has been supporting local businesses for nearly 80 years! They support their clients through a variety of methods, starting as an accountancy firm, they're now firmly moving towards increasing their tech support services.As such, they're looking to expand their team of tech wizards! You'll be a senior IT Technician with exposure to 2nd or 3rd Line support.Main Duties: To provide a level of service up to either 2nd Line or 3rd LineProviding support on the service desk on complex ticketsResolve technical issues for clients, either on-site or remotely from the officeVisit client's sites to work hands-on or on complex projectsTech Stack:Active DirectoryOffice 365 - MigrationsAzureInTuneNetworkingBenefits:As a Microsoft Partner, you have the opportunity to achieve as many qualifications as you can manage!25 Days paid annual leave + bank holidaysHybrid WorkingPension SchemeCycle to...

We have an excellent opportunity for a 3rd Line IT Support Engineer to join this growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions and systems development, Managed Services Provider based in Brighouse, West Yorkshire. About the company Our client delivers proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. About the role As a 3rd Line IT Support Engineer, you will be responsible for troubleshooting and resolving any technical issues that have been escalated through the helpdesk from 1st Line IT Support Engineers and 2nd Line IT Support Engineers while providing excellent customer service and your main duties will include: Act as troubleshooting lead for high level technical issues, high priority tickets and MSO’s Visit client’s sites as...

Senior IT TechnicianNewcastle/Hybrid£28,000 - £32,000My client is a long-lasting consultancy firm that has been supporting local businesses for nearly 80 years! They support their clients through a variety of methods, starting as an accountancy firm, they're now firmly moving towards increasing their tech support services.As such, they're looking to expand their team of tech wizards! You'll be a senior IT Technician with exposure to 2nd or 3rd Line support.Main Duties: To provide a level of service up to either 2nd Line or 3rd LineProviding support on the service desk on complex ticketsResolve technical issues for clients, either on-site or remotely from the officeVisit client's sites to work hands-on or on complex projectsTech Stack:Active DirectoryOffice 365 - MigrationsAzureInTuneNetworkingBenefits:As a Microsoft Partner, you have the opportunity to achieve as many qualifications as you can manage!25 Days paid annual leave + bank holidaysHybrid WorkingPension SchemeCycle to...