434 3rd line it support jobs found

3rd Line IT Support Engineer {MSP}Eastbourne£30,000 - £40,000 + Company Benefits Are you a talent IT Support Engineer looking to join a well-established and successful MSP providing expert IT Support to a dynamic range of businesses for many years?Do you want the opportunity to work within a nationally reaching company, that is experiencing huge growth year on year, where you will have the chance to develop your technical keyset?On offer is the exciting opportunity for an experienced IT Support Engineer to join a growing organisation which places customer service at the heart of its ethos. You'll be working alongside an expert team of driven and professional IT Support Engineers and have the chance to hone your IT support skills and develop new ones as training is available to grow your skillset. With constant growth in the company the chances to develop in more senior roles is at your fingertips.You'll be working alongside an expert team of driven and professional IT Support...

New Opportunity: 3rd Line IT Support Technician Your new company Are you interested in working for a rapidly evolving company?; Want to be supported by a learning and development team as you grow?; Ready to return to work and redefine your career aspirations whilst leaving room for flexibility? My client is a leading, top ten firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics and are the number one largest SME practice. They have a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! Your new role The purpose of the IT infrastructure team is to provide structure, control, and monitoring of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. The main goal is to minimise downtime, maintain business productivity and optimise business processes with technology. Receive...

The Opportunity:You will be joining the internal IT infrastructure team of for one of the UK’s leading IT Services company based in Huddersfield, West Yorkshire. The role will see you play an integral part in supporting their internal IT estate which is critical to the success on the business. This includes cloud and virtualisation environments across their company-wide IT systems and infrastructure capability.Skills and Experience: * Windows systems experience, administration and setup of Windows Server 2012/2016/2019 * Infrastructure virtualisation (VMware, Hyper-V etc.) * Desktop and application support and troubleshooting of Windows 7/10 and Microsoft Office * Agile and DevOps – principles, technologies, working practices * Exposure to Cloud technologies and concepts (e.g. Azure, RDS, Citrix) * Experience with networking, routing and firewalls (Sophos preferential but not essential) * PowerShell Automation experience would be highly desirableRole and Responsibilities: *...

Position: Senior 3rd Line/ Implementation IT Support Engineer Location: Colchester Salary: £45,000 - £55,000 + Paid for Certifications ***INTERVIEWING NOW - DO NOT MISS OUT*** My client are looking for a 3rd Line Engineer to join their busy IT helpdesk. My client look after over 100 clients across the Southeast and you will be working within a team of 12 engineers in the IT Helpdesk. You will need to be outgoing, willing to assist as much as possible, and be a team player. Previous experience working in an IT Helpdesk is desired but is not essential. Benefits include: * 28 Days holiday * Improved Pension Scheme * Fully funded Certifications for employees * Internal Promotions * Flexible working * Fun, vibrant yet relaxed environment * Clear progression * Excellent pension Key Skills: * 3rd line technical skills in Microsoft Windows Server technologies * 3rd line technical skills in scoping & implementing Intel based server hardware * 3rd line technical skills...

Are you interested in working for a rapidly evolving company?; Want to be supported by a learning and development team as you grow?; Ready to return to work and redefine your career aspirations whilst leaving room for flexibility? Who are Azets Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice. The opportunity The purpose of the IT infrastructure team is to provide structure, control, and monitoring of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. The main goal is to minimise downtime, maintain business productivity and optimise business processes with technology. Day to...

Job descriptionExtra Recruitment are currently recruiting for a 3rd Line Support Engineer for our well-established client in Stourbridge. My client is grown from strength to strength over the last 3 years and is looking for enthusiastic people to join their current team of engineers.As 3rd Line Support Engineer, you will need to have/be:Minimum of 3 years' experience in a similar roleHave a strong desire to deliver high quality service to external customersUnderstanding of standard IT technologies (to include desktop, firewall, networking, backup, printers, some server work)Attend customer's sites for escalated enquiriesExcellent communication skillsAttention to detailProblem SolvingExcellent communication skillsDetails:Salary: £(phone number removed) - £(phone number removed)Hours: Full TimeLocation: StourbridgeDuration: PermanentRole of a 3rd Line Support Engineer:Remote/Desktop Support to end users - print/logon/internet/email issuesPC/Server/Network Infrastructure...

3rd Line IT SupportEdinburgh City Centre£28,000 - £32,000My client is a self-proclaimed professional and equally loud MSP based in Edinburgh city centre that has been well established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.Main Duties:Supporting their growing base of small-to-medium clientsWorking on exciting projectsWorking buzzing ServiceDesk solving high-level tickets/escalated ticketsEnsuring infrastructure and critical services are running smoothly.Tech Stack:Hardware knowledgeOffice 365 - migrationsWindows ServerNetworking/Routers/SwitchesVirtual Servers - Hyper-VStrong 3rd Line IT knowledgeCompany Benefits:A massive focus on mentoring company-wide, this includes:A senior staff member is a dedicated mentor each shift - working...

Our MSP client based in Surrey are searching for a Third Line Support Specialist to provide senior technical capability for both support and projects. Working as a technical escalation for the Support Desk, working to resolve issues for customers by telephone, email and on site, working within structured service levels to ensure customer satisfaction and resolution of issues. To provide a technical escalation for lower tiered staff. Working as Project Engineer for IT projects and deployments for customers, from cloud migrations to onsite server and network deployments.Main tasks of job:• Interacting with customers in a respectful, courteous, and positive manner• Demonstrate strong commitment to service ethics• Proactively develop knowledge and skills specific to customer environments• Develop the appropriate product and services knowledge and learning about new products• Passing relevant technical certifications and maintaining appropriate vendor qualification• Implement and...

3rd Line IT SupportMiddlesbrough£30,000 - £50,000My client is a self-proclaimed professional and equally fun MSP based in Middlesbrough that has been well-established for over 15 years. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.Main Duties:Supporting their growing base of small-to-medium clientsWorking on exciting projectsWorking buzzing ServiceDesk solving high-level tickets/escalated ticketsEnsuring infrastructure and critical services are running smoothly.Tech Stack:Hardware knowledgeOffice 365 - migrationsWindows ServerNetworking/Routers/SwitchesVirtual Servers - Hyper-VStrong 3rd Line IT knowledgeCompany Benefits:A paid account for LinkedIn learningAppraisals every 6 months - so you know you're on track for your progression plansPaid for...

Job Description Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? Mott MacDonald is a global consultancy whose people do exactly that.    The application support services are the third line of IT support under IT Operations and provide support for all applications including Business, Project and Productivity Applications.  The application services team lead reports to the IT Manager – Operations and provides operational leadership to the application support staff in shifts, whilst ensuring compliance to the global processes.  This will include (but not limited to) providing support for:  Business Applications – Connect Business, FiFi, BMS services, Reporting and analytics  Project Information Support Services – Bentley and Autodesk applications stack for engineering applications  Productivity applications –...

IT Support TechnicianWirral£25k -£30k Contract - PermBenefits: Competitive base salary, Opportunity to work with a highly talented international team working on cutting edge technology, Pension scheme, Hybrid working available (Dependent on individual role requirements) Unlimited holiday - paid 25 days holiday,Life insurance and long-term sick pay, Private healthcare (taxable benefit) Perk box - Global Employee Benefits and Rewards Platform, Regular social events. Swish offices - table football - playstation etc - vibrant and really flexible Due to continued success, our client have an exciting opportunity for an experienced candidate to join our Service Delivery team. As a 2nd /3rd Line IT Support Analyst you will be responsible for providing both onsite and remote technical support to our amazing client base. Who we are: We are a fast-growing, high touch IT consultancy, experiencing year on year growth and always on the lookout for talented individuals to join and grow with us....

A rare and unique opportunity to join a construction business as an IT Operations Technician, working as part of a small hands-on IT team. You will be fundamental in delivering IT projects, ensuring the smooth running of the IT infrastructure and network. You will earn up to £40,000, depending on experience, alongside an excellent benefits package including private healthcare. Working Monday to Friday, with some on-call requirements, you will be based on-site near Whitby. Access to your own vehicle is desirable, but not essential. As IT Operations Technician, your responsibilities will include:Management of servers, switches, and associated IT infrastructureDelivery of a range of IT projects as directed by the IT Operations ManagerInvolved with the design and implementation of network infrastructure, deploying enhancements and modificationsDealing with complex IT issues, to ensure the smooth running of the IT departmentSharing knowledge with team members, and aiding their...

The Operations Engineer is responsible for providing effective global IT assistance and assurance across all aspects of the infrastructure and will be working within a team of IT support specialists from an outsourced managed supplier. The individual will be responsible for supporting and maintaining the IT platform. The Engineer will also be responsible for ensuring the quality of releases into production by maintaining test environments. The position has exposure to a broad range of IT-related projects and activities. The environment is mostly Microsoft / Windows based, Citrix, and VMWare solutions. Communication with relevant resolver groups to provide first-level technical LAN/WAN support, system backups (servers, where required). Key responsibilities: Support Ensure support calls are resolved and business users are informed of progress at agreed intervals. Oversee all 1st, 2nd, and 3rd line IT support for operations for all Nuveen business users....

IT Support Consultant - £28,000 to £35,000 – Hull - 50% HybridPrincipal IT are working exclusively with a business who pride themselves on providing a first class service for the emergency services. They are looking for someone to join their team as an IT Support Consultant. This role would really suit someone who has experience of working as a Senior 2nd Line or 3rd Line Support Engineer.As an IT Support Consultant you will be expected to offer technical advice and support in line within Service Level Agreements. This is a very customer focussed role as you will also be expected to travel around the country to other sites when required which is as little as once a month.Other duties in the role include – * Ensuring all assigned calls are progressed and updated, in accordance with the relevant Service Level Agreements, the customer is informed of any updates, and calls are escalated to the Application Support Manager if required and as appropriate. * Management of Software...

Job Title: 3rd Line IT Support Engineer Location: Rotherham, S65 Salary: £30,379 per annum Hours: 37 hours per week, 52 weeks per year. Length of the contract: Permanent Grafton Recruitment are now seeking to appoint a 3rd Line Support Engineer. The 3rd Line Support Engineer will play a critical part in ensuring the smooth operation of a busy infrastructure team, you'll be supporting the diverse infrastructure of the Group which, whilst challenging, will be a great opportunity to gain experience in a wide range of industry standard systems. With high level access to many of the groups key systems you'll ensure that all work undertaken is done with the upmost consideration to confidentiality, security and data protection. Duties of the 3rd Line Support EngineerMonitoring, maintaining and developing the Groups infrastructure and information systems.Resolving service requests in a timely manner.To gain a thorough understanding of the Groups key infrastructure, systems and...

Senior IT Engineer with excellent experience of 2nd and 3rd line technical support, is required by a Managed Service Provider based in Worcester. This role will require travel to customer sites, so you will need to have a full UK drivers license. You will work alongside skilled engineers to deliver on site and remote IT services to customers across the Worcester, Cheltenham and Gloucester. As well as troubleshooting issues, you will also be working with the project management team to lead on project delivery. Skills and experience needed: Strong 2nd and 3rd line IT support experience, acting as a point of escalation for complex issues Expertise in Microsoft environment including MS365 and Azure Excellent experience around Virtualisation (VMware and Hyper-V) Installation & support of hardware Maintenance of physical and virtual servers Experience working with backup software - ideally Symantec Backup Exec & Veeam Networking skills including configuration...

We are looking for someone with technical 3rd Line IT support experience to join our team in an exciting new role within the Opus 2 IT team. We offer excellent opportunities to develop and train, outstanding benefits, and a friendly and inviting environment to work in with a newly renovated, state of the art office in Central London. Duties and Responsibilities Working with Level 1 and 2 IT support teams globally to provide top class support to end users. Assisting in the designing, monitoring, troubleshooting, and supporting of our IT environment(s). Being the point of escalation for user support requests delivered via our service desk ticketing. Being a key member of the team in the planning and execution of IT projects. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions....

IT Manager {Construction}Wakefield£30,000 to £40,000 + Company Benefits + Career ProgressionAre you a IT Manager looking to take the next steps in your career? Do you have excellent IT skills and want the opportunity to work in a company heavily geared towards their future digital transformation?On offer is an exciting opportunity for an experienced IT Manager to join a growing UK Construction and Plant Hire business as they experience rapid growth and expansion. Joining their fast expanding digital transformation, the IT Manager will play a key, and vital role in the future growth success of the business.In this role, the IT Manager will play an integral part in the business' future success, being tasked with carrying out administrative processes to a high standard, work closely with all areas of the business from finance, operations, sales to support from and IT perspective, but also to co-ordinate relevant data and KPI reporting and process improvements in all areas of the...

IT Support Engineer - Leeds IT Support Analyst with 2nd line and some 3rd line IT support experience is required by a leading law firm based in Leeds. This is a new role due to company growth, with a clear progression path to an even more senior IT infrastructure-level role in the future. You will work with the latest Microsoft Cloud technology from an IT infrastructure perspective. Experience required: Excellent 2nd line IT support experience in Windows 10 and MS Office 365, Azure AD etc Some 3rd line support experience in Windows Server Administration of Active Directory & Microsoft Exchange Networking experience - patching, knowledge of DNS/DHCP, WAN, etc MS Server admin experience ideally Some experience with VMware Horizon View or other VDI technologies such as Cloud, Hyper-V or Citrix Good 2nd line IT support experience in Desktop and Laptop PC hardware and software maintenance as well as building/imaging PCs Any experience in supporting legal...

Job Description Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? Mott MacDonald is a global consultancy whose people do exactly that.    The application support services are the third line of IT support under IT Operations and provide support for all applications including Business, Project and Productivity Applications.  The application services team lead reports to the IT Manager – Operations and provides operational leadership to the application support staff in shifts, whilst ensuring compliance to the global processes.  This will include (but not limited to) providing support for:  Business Applications – Connect Business, FiFi, BMS services, Reporting and analytics  Project Information Support Services – Bentley and Autodesk applications stack for engineering applications  Productivity applications –...