The Recruitment Co
Lancashire, UK
We are looking for 3 PERM Customer Service Reps to join our client on their October start dates About the Role: English speaking CSR's who can offer top level customer service in the banking sector. Must be able to complete 2 days on site in Preston (PR1) before being set up to work from home. Spotless Credit File is essential! Starting Salary: £20,319 with progression to £21,000 (+ monthly Bonus Opportunities) Shift Patterns: Monday - Friday between the hours of 8:00am - 8:00pm & (mixture of both early and late shifts required) 1 Saturday early shift per month Principal Responsibilities Interacting with customers over the phone and occasionally third party Debt Management Companies who are representing our clients' customers to record a sustainable, affordable repayment plan based on a standardised income and expenditure framework Identifying potential vulnerable customers using strong customer service skills and asking the right questions and signposting as...