46 customer operations business management jobs found

Job Title: Neighbourhood Housing Team Leader (Permanent) Hours: 37 hours per week (to be worked flexibly in line with business needs) Salary: £44,571 per annum (Plus Regular User Mileage Allowance) Location: Based at Gadbrook Park, Northwich. Working across various locations within Cheshire. Flexibility to work from a variety of places including our office at Gadbrook Park, Northwich and home (dependent on the job role and the needs of our customer, our organisation and our teams) Are you looking for an exciting opportunity working as part of a professional, engaged, and friendly organisation? Our values are Compassionate, Accountable, Respectful and Exceptional, we are constantly striving to demonstrate these values in our day to day working environment and culture. The Opportunity Weaver Vale Housing Trust has an exciting opportunity for someone who is looking to develop their career within a Social Housing Environment. We are looking for a...

Business Readiness Specialist, Stirling, Hybrid Salary: £22,900 - £28,700 Location: Stirling, Scotland Our client, an innovative market-leading insurance company , are looking for a Business Readiness Specialist to join their team while hybrid working in their Stirling office . Key Responsibilities This role is responsible for ensuring the facts and details are correct so that the project deliverables will meet the needs of the stakeholders, legislation, and standards, enabling good outcomes for customers. What you'll be doing Understanding and developing project aims and scope to work as subject matter expert in Tandem with Business Analyst and PM. Liaising with Coaches and QA to ensure projects meet operational requirements. Designing comms and training material from an agent perspective to support adoption of change. Managing delivery documentation such as Action Logs, Timelines and Risk Management. Being the voice of the customer and colleagues to...

Tailored Solutions Manager - Permanent - Paignton, Devon and Remote - RL7649 Job Type: Permanent (37.5 hours per week) Location: Paignton and Remote (3 days per week onsite, an attractive relocation package is offered on a case by case basis) Benefits: 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan. Job Overview: This role offers the exciting challenge of providing managerial and project oversight across our clients' tailored solutions team. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be fully engaged across all phases of the Product Realisation Process', together with customer engagement. Job Responsibilities: Manage a team of Tailored Solutions (TS) Engineers to ensure...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ London/Cardiff/UK Remote | 💰£30,800 - £37,900 + Benefits | Hear from the...

Job Title: Remote Optimisation Engineer Job Location: Ashby-de-la-Zouch Shift Pattern: 4 days on 4 days off 6-6 or 10-10 with 2/4 days on site Overview: We are looking for a skilled and motivated Remote Optimisation Engineer to join our team. In this role, you will be responsible for providing remote technical support to clients across various sectors, focusing on helpdesk management, basic remote energy investigations, and remote Planned Preventative Maintenance (PPM). Your efforts will contribute directly to energy efficiency and decarbonisation goals, supporting a sustainable and greener future. Key Responsibilities: Manage helpdesk tickets and ensure all client requests are addressed within internal Service Level Agreements (SLAs). Serve as the first point of contact for clients, delivering high-quality support to minimize downtime in their business operations. Ensure appropriate escalation of customer concerns when necessary. Produce internal reports...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ London/Cardiff/UK Remote | 💰£30,800 - £37,900 + £2,503 evenings allowance +...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍London or Remote UK | 💰 £105,000 - £135,000 + Benefits  |  Hear from the...

Safeguarding Quality Assurance Assessor Location: Home Based with occasional site visits in London Salary: £37,200-£45,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading housing solutions provider, is seeking a Safeguarding Quality Assurance Assessor to ensure safeguarding practices align with internal and customer frameworks. The role involves working with subcontractors, Regional Safeguarding Leaders, and Operations Teams to monitor and enhance safeguarding standards, providing assurance to senior management. The postholder will drive service improvement, embed best practices, foster a positive safeguarding culture, and ensure high-quality standards. Key Responsibilities: Oversee and assure safeguarding quality from accommodation sites. Manage an allocated safeguarding area for the business. Ensure consistent safeguarding service delivery across assigned regions. Meet...

Safeguarding Quality Assurance Assessor Location: Home Based with occasional site visits in South East & East of England Salary: £37,200-£45,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading housing solutions provider, is seeking a Safeguarding Quality Assurance Assessor to ensure safeguarding practices align with internal and customer frameworks. The role involves working with subcontractors, Regional Safeguarding Leaders, and Operations Teams to monitor and enhance safeguarding standards, providing assurance to senior management. The postholder will drive service improvement, embed best practices, foster a positive safeguarding culture, and ensure high-quality standards. Key Responsibilities: Oversee and assure safeguarding quality from accommodation sites. Manage an allocated safeguarding area for the business. Ensure consistent safeguarding service delivery across...

We’re on the hunt for a motivated and positive self-starter to take charge of our marketing strategy. If you're a seasoned marketing professional with a talent for executing strategy, and the confidence to thrive in a stand-alone role, we'd love to meet you! We are entering one of our most exciting phases as we look to build upon existing growth and invest in our sales and marketing demand generation. We are looking for an exceptional marketer who wants to join us on that journey. Could that be you? —------------------------ The Role at a Glance: IT Marketing Manager (Stand-alone) Central London Based 3 Days Per Week / Hybrid £50,000 - £60,000 Plus, Comprehensive Benefits Package Type: Full Time - Permanent About Us: We’re a highly-respected & nimble, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. Entering an ambitious growth phase, we’re looking to expand our reach and...

We re on the hunt for a motivated and positive self-starter to take charge of our marketing strategy. If you're a seasoned marketing professional with a talent for executing strategy, and the confidence to thrive in a stand-alone role, we'd love to meet you! We are entering one of our most exciting phases as we look to build upon existing growth and invest in our sales and marketing demand generation. We are looking for an exceptional marketer who wants to join us on that journey. Could that be you? The Role at a Glance: IT Marketing Manager (Stand-alone) Central London Based 3 Days Per Week / Hybrid £50,000 - £60,000 Plus, Comprehensive Benefits Package Type: Full Time - Permanent About Us: We re a highly-respected & nimble, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. Entering an ambitious growth phase, we re looking to expand our reach and elevate...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍Barcelona (ESP) | 💰 Base salary for this role is depending on experience +...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ New York City | $89,250 - $120,750 We’re building the best money...

The ‘Bar is Back’ and we need your knowledge, expertise & drive to help us scale production from 20 million to 70 million bars per year to meet demand. At Soapworks, we create high-quality, sustainable soap products for global brands, and we need a sharp, hands-on Operations Manager to keep everything flowing smoothly. From optimising production to driving efficiency and leading a great team, you’ll be at the heart of our fast-paced, high-performing environment. If you’re passionate about people, the planet, processes, and making a real impact, this is your chance to step into a role where no two days are the same. If you’re an experienced FMCG Operations Manager, ideally from food or personal care, this is your next opportunity to lead and develop a high-performing production function - all from one facility. No endless site-hopping, no divided focus - just the chance to make a real impact in a single, world-class operation. At Soapworks, we don’t just manufacture soap:...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our team about what it's like working at Monzo ✨ 📍Ireland - Dublin | 💰€60,000 - €82,000 +  Benefits  |  Hear from the team...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our team about what it's like working at Monzo ✨ Dublin - Ireland Hybrid | Benefits | Hear from the team ✨ ⭐Our X team You’ll be joining the EU Operations team, while also being closely connected to the broader Workforce Management team (WFM) at Monzo group. Our mission in WFM, is to ensure that the right work is getting to the right teammate in Customer Operations, at the right time to help our customers.  You will report to the Director of Customer Operations for the EU, based in Dublin.   🔑You’ll play...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our team about what it's like working at Monzo ✨ ⭐Our People team The People Collective is looking for someone who is passionate about supporting a Reward function that is engaging, scalable, and most importantly, equitable. The Reward Squad covers a lot of ground - from share options to compensation to reward governance and everything in between. We’re looking for someone who enjoys dotting the i’s and crossing the t’s but never loses sight of the fact that at the heart of everything we do is our people....

Senior Conference / Events Producer Hybrid Location : Hybrid, WeWork, Leadenhall Street, London, EC3A 3DE Salary : £40,000 £48,000 per annum + Discretionary Annual 20% Bonus + Excellent Benefits! Contract Type : Permanent, Full-Time What We Can Offer You : Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why do we Want You We are looking for an entrepreneurial and ambitious Senior Event Producer to join our team at Wilmington Events, part of Wilmington plc. If you have a passion for creating market-leading conferences and awards, and a research-led approach to event production, this is the perfect opportunity for you! You will be responsible for producing 4-5 flagship events per year, including a mix of awards and conferences for our market-leading brands, ICA and Axco. Your experience in delivering double-digit...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our team about what it's like working at Monzo ✨ 📍London, Cardiff, or UK Remote | 💰£102,000 - £115,000 + Benefits | Hear from the team   ⭐️Our Financial Crime & Fraud Collective We’re all about earning and keeping your trust while making sure we grow safely. The Financial Crime & Fraud Collective plays a big role in this, working hard to protect our community. Our Fraud Senior Managers are responsible for driving this mission, ensuring we keep fraudsters at bay so you can bank with confidence. 🔑...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our team about what it's like working at Monzo ✨ 📍Dublin ⭐Our Risk and Compliance team We are looking for an enthusiastic and experienced compliance professional to help build our 2nd Line of Defence (2LoD) conduct and compliance capabilities for Monzo in Europe. We want to bring our Monzo magic to the EU and redefine the way that people interact with money. You will be at the forefront of ensuring we grow and scale in a safe and compliant manner.  The Senior Regulatory Compliance Manager will play a leading...