Monzo
United Kingdom
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our team about what it's like working at Monzo ✨
📍London / UK Remote | 💰 £140,000 - £165,000 + Share Options | Benefits | Technology
About Customer Operations at Monzo:
The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don’t just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support.
Our Operations tech team has three focus areas:...