1819 customer success manager jobs found

Mitek (NASDAQ: MITK) is a global leader in digital identity and digital fraud prevention. Our global platform and advanced identity verification technologies bridge the gap between the physical and digital world, providing our customers with new levels of control over their consumers’ experiences and making digital access faster and more secure than ever. Our solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning. Learn more at . We are currently seeking a Customer Success Manager based in the UK to join our global CS team. This role is an integral part of our customer lifecycle, and you'll be responsible for managing a portfolio of our mid-market customers to ensure they adopt and realize value from our products throughout the duration of their journey with Mitek. Our culture is centered around Delivering, Learning, and Caring, and our Customer Success team ensures we deliver the same world-class...

Who We Are:   Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries.  Bentley Systems The Role   Seequent (a Bentley...

Job Description: Customer Success Manager for AfM Overview As a Customer Success Manager for Arcot, Broadcom’s Payment Security Division, you’ll be responsible for managing a few of our largest banks and financial institutions. You will be joining a team of experts in payments strategy, fraud mitigation, regulatory compliance and customer experience. Your role will be to ensure that our products work to deliver our customers’ business goals and to drive adoption of our product suite leading to renewals, expansion and advocacy across your portfolio. What You’ll Do Partner with our customers to deliver predictable outcomes and predictable growth for their business by: Gaining an in-depth understanding of our clients’ organisations and how they use Arcot’s services to achieve their business goals.. Robustly governing the delivery of the Arcot service. Using your knowledge of the customer’s business goals to advocate on their behalf inside Payment...

Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. Are you a driven individual who loves to solve sophisticated problems? Do you find joy in helping others achieve their goals and joining in their celebration? Does working for an industry-leading software company that offers flexible work hours, a hybrid/remote work environment, and a chance to explore a new career excite you? If you answered yes to all these questions, then THIS is the team for you! We are looking for a Customer Success Manager (CSM) who understands the challenges and opportunities that our customers face and is excited to coach them to positive outcomes, with...

Job Description The Regional Customer Success Manager will lead an organization of 40+ Customer Success Managers and professionals across EMEA to ensure successful business outcomes for our installed base of customers through Rockwell Automation’s subscription and service contracts. The manager will ensure effective technology and services adoption that leads to high renewal rates and expansion of annuity-based contracts and subscriptions. Key responsibilities: Management of all contracts & software subscriptions within EMEADevelop and execute strategy for Customer Success organization in the regionIdentify cross sell opportunities and generate qualified sales leadsImplement centralization and standardization projects for improved productivity such as leveraging Global Engineering Center for proposal developmentDevelop customer insights and provide input into the portfolio team to continuously improve our service offerings.Co-manage channel relationships as they pertain...

The Role The success of our customers is Veeva's mission and our commitment, delivered by fostering a pro-active partnership and providing best-in-class services. Our Customer Success Management (CSM) team works alongside our Product, Support, Sales, and Services teams to focus our customers to increase the value they get from Veeva solutions. Our CSMs are highly skilled individuals with a deep, technical knowledge of our products. CSMs are engaged with customers, regardless of size, and maintain a clear understanding of customer success criteria, milestones, culture, and corporate goals. By combining our customer knowledge with product expertise, we help customers identify areas of improvement, develop best practices, and drive industry transformation. Successful candidates for this role will have significant technical consulting experience and/or CSM experience in a technical setting. Demonstrated experience in content management and/or Life Sciences would be preferable....

The Role The success of our customers is Veeva's mission and our commitment, delivered by fostering a pro-active partnership and providing best-in-class services. Our Customer Success Management (CSM) team works alongside our Product, Support, Sales, and Services teams to focus our customers to increase the value they get from Veeva solutions. Our CSMs are highly skilled individuals with a deep, technical knowledge of our products. CSMs are engaged with customers, regardless of size, and maintain a clear understanding of customer success criteria, milestones, culture, and corporate goals. By combining our customer knowledge with product expertise, we help customers identify areas of improvement, develop best practices, and drive industry transformation. Successful candidates for this role will have significant technical consulting experience and/or CSM experience in a technical setting. Demonstrated experience in content management and/or Life Sciences would be preferable....

The Role The success of our customers is Veeva's mission and our commitment, delivered by fostering a pro-active partnership and providing best-in-class services. Our Customer Success Management (CSM) team works alongside our Product, Support, Sales, and Services teams to focus our customers to increase the value they get from Veeva solutions. Our CSMs are highly skilled individuals with a deep, technical knowledge of our products. CSMs are engaged with customers, regardless of size, and maintain a clear understanding of customer success criteria, milestones, culture, and corporate goals. By combining our customer knowledge with product expertise, we help customers identify areas of improvement, develop best practices, and drive industry transformation. Successful candidates for this role will have significant technical consulting experience and/or CSM experience in a technical setting. Demonstrated experience in content management and/or Life Sciences would be preferable....

The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for the clients. In close collaboration with your Customer Success Manager you are the first point of contact to accelerate the customers growth. You regularly sync with your...

The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for the clients. In close collaboration with your Customer Success Manager you are the first point of contact to accelerate the customers growth. You regularly...

The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for the clients. In close collaboration with your Customer Success Manager you are the first point of contact to accelerate the customers growth. You regularly...

Senior Customer Growth Manager / Key Account Manager - German speaking - London or remote UK Permanent employee, Full-time · London The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for...

The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for the clients. In close collaboration with your Customer Success Manager you are the first point of contact to accelerate the customers growth. You regularly...

The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for the clients. In close collaboration with your Customer Success Manager you are the first point of contact to accelerate the customers growth. You regularly sync with your...

The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for the clients. In close collaboration with your Customer Success Manager you are the first point of contact to accelerate the customers growth. You regularly...

Senior Customer Growth Manager / Key Account Manager - German speaking - London or remote UK Permanent employee, Full-time · London The Role The Role At Personio, Customer Experience is more than a specific role. Rather, it is an integral part of our corporate culture and defines the way our customer teams work. As part of the Customer Experience Team, you will help our customers to understand the product, collect feedback, drive customer growth and help bring HR processes to a new level! The long-term satisfaction of our customers is a significant part of your success!  In our Customer Growth Team, you are a fundamental part of our growth strategy and responsible for maximising our recurring revenue. You actively promote customer loyalty through close interaction with our existing customers in DACH but also throughout Europe. Your tasks and responsibilities Account Management: You establish yourself as a trusted advisor for...

The Role Tired of trying to make old technology work in pharma? Want to work for the leading cloud software provider for Life Sciences? Looking for an opportunity to do something new, exciting and with a clear value proposition for pharma and biotech customers? Veeva is looking for an EU-based experienced R&D IT program leader to manage implementation programs at Veeva’s largest Vault customers globally and guide the transformation of their R&D technology landscape. You will work closely with Veeva’s Account Management Team to ensure delivery success across your Vault R&D program(s), continuous improvement of existing applications and overall Customer Success for the programs. This role is ideal for a self-starter who works well in a remote setting and is able to travel approximately 50% of the time. Work location is flexible, ideally close to a major EU airport. Qualified candidates must be legally authorized to be employed in the European Union or UK. Veeva Systems...

D365 Customer Account Manager - £100k + Benefits (Home based) Role You will be responsible for manging Customer Accounts ensuring customer satisfaction as well as upselling opportunities Company My client is a leading IT Consultancy with a global reputation for delivering the best Dynamics D365 BC & CRM & Power Platform Solutions. Key Skills D365 Customer Account Manager - £100k + Benefits (Home based) Knowledge of D365BC & D365CE & Power Platform / Apps Excellent Customer Interaction & Account Management Identifying relevant upselling opportunities Prepare detailed sales proposals, customer contracts and renewals Ensure effective allocation of workforce to projects Work closely with marketing to create leads by preparing materials such as webinars, blogs, LinkedIn Ensure excellent service delivery to your allocated accounts Locations: Home, UK, Midlands, SE England, Manchester, London, Birmingham Opportunity This is a unique opportunity for...

Performance Operations Manager - Ad Tech - Fully Remote - 60-70K The Company My clients are a London based Ad Tech vendor specialising in mobile and performance marking. They goal is to drive engagement by focusing on user acquisition and news engagement through use of their unbiased machine learning algorithms. Partnering with another mobile tech vendor, has taken my clients product offering to a whole new level! They are dominating the mobile ecosystem across numerous verticals. If you're looking for a new challenge and want to be part of revolutionary changes in the mobile ad tech space, this is the opportunity for you! Exciting Bits: Company bonus 25 days annual leave plus 8 days of public holidays (excluding Christmas and New Year's) Amazing company culture Industry leading product, plus £790 annual spend for training and development programmes Fully remote (with offices in London with a catered lunch, should you wish to go in) The Job As a...

YOUR OPPORTUNITY You will lead a highly skilled technical team of Application Specialists. App Specialists are experienced technology experts in our XI platform; designing, building, consulting and maintaining world-class experience improvement programs. They are the client’s main technical point of contact with InMoment and work closely with Customer Success Managers to ensure clients have solid, cutting edge programs. The Team Lead role is responsible for successfully managing a team of 5-8 of these individuals. Team Leads play a strategic and tactical role in daily management of their App Specialist team. You should be results-driven and make data-informed management decisions to achieve high levels of customer satisfaction (Maintain Customer Focus), facilitate smooth functioning of your team internally and with other departments, as well as provide a team environment that helps us maintain operational excellence & foster employee growth. This position will be...