954 it 2nd line engineer jobs found

At The Compleat Food Group we’re on a mission to create tasting food that’s better for people and the planet, we call it ‘Food to Feel Good’.   We pride ourselves on being a business that gives equal emphasis to HOW we operate as well as the financial results we achieve.  Our 3,500 (and growing) fantastic people are what make this possible. They are passionate about creating delicious products for UK consumers, leading retailers and our exciting, market leading brands, which include Wall’s Pastry, Squeaky Bean and Unearthed.  IT 2nd Line Engineer South West The main purpose of this role is to provide 2nd line IT support to all sites within the Compleat Food Group, with preference and priority being given to your 'home site(s)'. Home Site is Poole with secondary responsibility for Dorset Foods Shaftesbury. Key Technical Skills / Experience: Experience working in a fast paced manufacturing environment is essential. In-depth...

At The Compleat Food Group we’re on a mission to create tasting food that’s better for people and the planet, we call it ‘Food to Feel Good’.   We pride ourselves on being a business that gives equal emphasis to HOW we operate as well as the financial results we achieve.  Our 3,500 (and growing) fantastic people are what make this possible. They are passionate about creating delicious products for UK consumers, leading retailers and our exciting, market leading brands, which include Wall’s Pastry, Squeaky Bean and Unearthed.  IT 2nd Line Engineer North West The main purpose of this role is to provide 2nd line IT support to all sites within the Compleat Food Group, with preference and priority being given to your 'home site(s)'. Home Site is Crewe with secondary responsibility for Palethorpes and Clitheroe. Key Technical Skills / Experience: Experience working in a fast paced manufacturing environment is essential. In-depth...

At The Compleat Food Group we’re on a mission to create tasting food that’s better for people and the planet, we call it ‘Food to Feel Good’.   We pride ourselves on being a business that gives equal emphasis to HOW we operate as well as the financial results we achieve.  Our 3,500 (and growing) fantastic people are what make this possible. They are passionate about creating delicious products for UK consumers, leading retailers and our exciting, market leading brands, which include Wall’s Pastry, Squeaky Bean and Unearthed.  IT 2nd Line Engineer North West The main purpose of this role is to provide 2nd line IT support to all sites within the Compleat Food Group, with preference and priority being given to your 'home site(s)'. Home Site is Tottle/Riverside Bakery Nottingham with secondary responsibility for Milton Keynes. Key Technical Skills / Experience: Experience working in a fast paced manufacturing environment is essential....

Job summary We are seeking a highly motivated IT 2nd Line Engineer to join our IT operations team. The successful candidate will be responsible for providing technical support and resolving IT-related issues for the entire organisation. The role will primarily involve day to day remote support of the IT systems and applications to support the wider business providing both BAU, project and mobilisation support as and when requested also acting as an escalation point. You will be working on a full time, permanent basis looking after our Essex, Bath and Surrey services. Main duties of the job This role will be part of a new National IT Endpoint Engineering team, providing support to the whole organisation, focused on achieving high numbers of remote support fixes. The role will report to the Endpoint Manager, part of the IT Operations team. You will be responsible for but not limited to: Provide operational break fix support of...

Hello my client is looking for a 2nd Support IT Engineer based in colchesterPurpose of Role:This is a 2nd Line IT Support Engineer role that requires the ability to assume accountability and responsibility for providing helpdesk support and on-site housekeeping and commissioning activities. Ensuring all support calls are logged, progressed and resolved in a timely and consultative manner to meet contractual agreements.This role reports to the Technical Manager.IT Support & Helpdesk: * Responsibility for the delivery of effective and robust IT solutions to our MSP and educational establishments. * Demonstrate a ‘hands-on approach’ to deliver high levels of customer satisfaction. * Communicate with all levels of personnel to ensure that customer visits are scheduled and achieved as agreed. * Ensuring the correct use of our approved business systems and up-date customer details accurately. * Ensuring support tickets are logged, progressed and closed-out to the customer’s...

2nd Line IT Engineer WarringtonUp to £34,000Flexible Working HoursI have a fantastic opportunity for a senior IT support engineer to join a growing organisation that has recently acquired numerous competitors and has advanced knowledge of every aspect of the industry it operates in.To be suitable for this role you must be experienced and comfortable working in a technical hands-on role and service desk supporting evolving IT infrastructures that include Windows Servers, Office 365, Azure, Networking, Exchange Servers & MDM. It is essential you are self-motivated, enthusiastic, and adaptable when working on your own or within a team.Key Skills:MicrosoftServer up to 2019On-Prem to Cloud MigrationsInfrastructureAzure ADVirtualisationOffice 365Networking - DNS / DHCP / TCP/IPFirewallsVeeam BackupsThis job will suit technically strong 2nd line or 3rd line engineers who are feeling stagnant and are not getting the most out of their capabilities. If you are looking to utilise your...

2nd Line IT Desktop Support EngineerHampshireBrief2nd Line IT Desktop Support Engineer needed for a progressive and people-orientated law firm based in Hampshire who are looking to employ an experienced and well-rounded 2nd Line IT Desktop Support Engineer that takes pride in their work with an in-depth knowledge of desktop support using Azure AD, Group Policy, InTune and an understanding of networking to provide onsite support.The successful candidate would desirably have a relevant degree or equivalent professional experience and have a keen interest in technology. If you have experience troubleshooting Citrix that would be a plus!BenefitsSalary: £30,000 - £35,000 per annum28 day's holidaysVariable annual bonusPension PlanCareer ProgressionPrivate MedicalIncome ProtectionDeath In Service Insurance What the role entails & what experience you need to be successful:Some of the main duties of the 2nd Line IT Desktop Support Engineer will include:Our client operates a...

About The Role Hybrid - Bolton / Remote Here at AO, we know that people are our superpower. Our customers rely on us to be exceptional in the moments that matter, and we can’t do that without a perfect team of technical support. As an IT Support Engineer, you’ll join a community of tech specialists that all work together to provide 1st and 2nd line support to our customers and AOers. We’ll look to you to support our daily operations throughout our head office teams. This will be across a wide range of devices and operating systems, so you can be sure no two days will be the same. Here's What You Can Expect To Be Doing You’ll work closely with all IT and Business team members, including senior management and directors of AO.com & AO Mobile. When calls come through, you’ll know how to prioritise them and escalate them for further support if needed. Problem solving will come naturally to you - with a knack for being able to identify areas for...

Job Title: Remote 1st / 2nd Line EngineerLocation: Remote - Must be London BasedSalary: £30,000 + Bonus SchemeJob Type: Full-time, PermanentWe are a fast-growing IT solutions provider committed to creating a diverse and inclusive workplace. We encourage applications from females, as we believe that diversity is key to driving innovation and delivering outstanding technical support.We are looking for a skilled and motivated 1st/2nd Line Engineer to join our team. This is a remote position, but you must be based a commutable distance to London as you may be required to visit client sites.Responsibilities:Provide technical support to our clients via phone, email, and remote access toolsTroubleshoot and resolve hardware and software issues for desktops, laptops, printers, and other peripheralsTo proactively manage and maintain deployed customer solutions to ensure the effective delivery and performance of operationsInstall and configure software and operating systemsSet up and maintain...

2nd Line IT Support Engineer Permanent, full-time contract Based at one of our Support Centres: Alton Court (Ross-on-Wye) Are you an IT support superstar with a passion for problem-solving and a customer-focused approach? Look no further, as we have the ideal opportunity for you!  THE ROLE: We are seeking a 2nd Line IT Support Engineer to join our friendly IT Team at our support centre Alton Court, based in Ross-on-Wye. As a member of our dynamic IT team, you’ll work closely with external vendors and internal colleagues to resolve IT related issues and service requests.  Not only will you help troubleshoot and resolve issues, you’ll also have the opportunity to work on exciting companywide transformational projects such as SDWAN, Wi-Fi, Zero Trust Security, Endpoint Management, Identity Management, Cloud and Telecoms.  IS THIS YOU?  The successful candidate will be an excellent communicator, possess great troubleshooting and...

Position: 2nd Line IT Support EngineerLocation: Eynsham, Oxfordshire (OX29)Salary: £27,500 – £33,000 per annumHours: 09:00 – 18:00 (Monday – Friday)Experience: 2nd Line Support Engineer, Technical Support, IT Support, Troubleshooting, IT Helpdesk, Tech, Service Technician, Service DeskOpportunity:Thompson & Terry Recruitment are excited to be working with our friends and longstanding IT Support client who, as part of their growth, are looking for an intelligent 2nd Line IT Support Engineer to join their friendly team based in Eynsham.As an 2nd Line IT Support Engineer, you will be responsible for answering tickets escalated from the 1st line team to troubleshoot, diagnose, and resolve issues, whilst taking ownership of requests to ensure complete client satisfaction.This role is well suited to a candidate looking to continue their career in 2nd Line IT Support within a supportive business known for their training and career progression.The role has real scope to grow and our...

2nd Line IT Support Engineer - £35,000 - Bournemouth - Great Opportunity! A fantastic opportunity has arisen for a 2nd Line Support Technician to join a well-established, fast paced and expanding business.Are you a passionate, highly motivated and experienced Support Technician with a strong background in installing, maintaining and supporting IT infrastructure? Are you looking to take the next step towards progressing your career? Would you be interested in joining a progressive, market leading company that will invest in you and support your IT career for the long-term?Summary and purpose of the role:You will be working with a diverse range of technologies that will enhance your skills. You will be responsible for the escalation of technical support queries on the support desk and will be required to resolve these issues to ensure that tickets and incidents are resolved efficiently and within target SLA.The successful candidate will need to be self-motivated and be able to work...

Location - HullDriving license mandatory Job description-The purpose of this role is to provide on-site customer service, 2nd Line and some 3rd Line support activities and services to a specified set of locations, including vessels within our business. The role will be delivering high-quality local and remote support on a range of technical incidents, problems, planned maintenance, commissioning and decommissioning across the scoped sites. In addition, this role will also cover absence of other field engineers covering other site scopes.The role encompasses responsibility for: -- Clients, servers and networks including installation, configuration, management, support, maintenance and decommissioning. - Responding appropriately to and directly with end users/customers, and effectively resolving, incidents, queries, problems or complaints. Respond to, handle incidents and escalate problems on the variety of platforms and supported networks from the call logging where required and...

Specification:We are recruiting for a 2nd Line IT Service Desk Engineer to join our team of 4 knowledgeable Engineers located on site in Whiteley. As a 2nd Line IT Service Desk Engineer, you will support a wide range of customers via the telephone and email management, offering excellent and prompt customer support and will represent Tailor Made Technologies in a professional and courteous manner. You have a strong team of management around you who will support you within this role.Who are Tailor Made Technologies?Tailor Made Technologies are a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. We are an award winning Managed Service Provider servicing the UK and Europe. At TMT we have a strong team ethos which has enabled us to deliver exceptional service to our clients for over 25 years. When you join us you will be part of our forward thinking team, where you will be supported by not only your manager and the leadership team but your...

2nd Line IT Support Engineer Permanent, full-time contract Based at one of our Support Centres: Discovery House (Blackpool) Are you an IT support superstar with a passion for problem-solving and a customer-focused approach? Look no further, as we have the ideal opportunity for you!  THE ROLE: We are seeking a 2nd Line IT Support Engineer to join our friendly IT Team at Discovery House, our Support Centre in Blackpool. As a member of our dynamic IT team, you’ll work closely with external vendors and internal colleagues to resolve IT related issues and service requests.  Not only will you help troubleshoot and resolve issues, you’ll also have the opportunity to work on exciting companywide transformational projects such as SDWAN, Wi-Fi, Zero Trust Security, Endpoint Management, Identity Management, Cloud and Telecoms.  IS THIS YOU?  The successful candidate will be an excellent communicator, possess great troubleshooting and...

2nd Line IT Support Engineer - Ringwood - £40,000 + Hybrid Working! Role: 2nd Line IT Support Engineer Location: Ringwood Salary: £30,000 - £40,000 + BenefitsInterviewing Immediately - Apply NowDo you want to work for one of the best MSP's in South? They work in a modern office based in Ringwood with a fantastic working environment.Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career!Please do not waste any time and apply below, we are moving fast with this vacancy!Benefits: ** Hybrid Working ** 33 days holidays** Perkbox ** Private Healthcare** Working with the latest technology in the marketEssential Skills: ** Windows Server (Apply online only) ** VMWare ESXI ** Office 365 / Azure** Networking -...

Position: 2nd Line IT Support EngineerLocation: Colchester, EssexSalary: £30,000 - £36,000 + Paid for CertificationsMy client is an established Managed Service Provider in Colchester that is looking for an experienced IT Support Engineer to join their busy helpdesk.They provide businesses with peace of mind by knowing their systems, devices, and data are being looked after 24/7. Also, they pride themselves on protecting businesses from cyber security risks & giving their clients an IT service that can scale and grow with their business.You should have great customer service skills, be able to answer the phone in an excellent manner, and have strong troubleshooting skills for Windows desktop operating systems as well as Office365.My client looks after over 100 businesses across the Southeast and you will be working within a team of 12 engineers on the IT Helpdesk.You will need to be outgoing, willing to assist as much as possible and be a team player.Previous experience working...

IT Support Engineer (1st / 2nd Line) - EssexDue to expansion my client is looking for an experienced 1st / 2nd Line Engineer to join a prestigious IT company in Essex. Whether you feel like you cannot make the jump from 1st to 2nd Line Support due to your company's progression structure or you are a 2nd Line Technician who feels they have more to offer then please get in touch.My client is on an impressive expansion plan and pride themselves on progression and development opportunities. They have a tight-knit family feel, excellent social environment, and excellent benefits too.Full Driving licence required. Highly competitive package depending on experience/qualifications.Ideal skill set should include:Ideally candidates will have a minimum of one years' experience in an IT Support RoleExcellent attention to detail. Project minded.Very good communication skills. Both on the phone and in person.Keen to learn and develop new skills. Technical knowledge / experience...

Evolve IT are working with a fantastic client who are the UK's leading marine engineering specialists. The business is now looking for a 2nd Line IT Support Engineer to join the team. This role will be based within the Glasgow office which will initially be onsite however, in time will change to a hybrid working model. This is an incredible opportunity for someone to join a well-established business who have been shipbuilding and delivering quality marine engineering and non-marine engineering projects. As a 2nd Line IT Support Engineer, you will be responsible for providing IT to the business using FMPG deployed incident and request management application. Responsibilities: * You will be accountable for supporting an ongoing understanding of the business's user requirements associated with the support and evolution of IT strategy, guaranteeing that these match with the set technology roadmap. * You will report ITIL processes such as Release, Change,...

Position: 2nd Line IT Support Engineer Location: Colchester, Essex Salary: £30,000 - £36,000 + Paid for Certifications My client is an established Managed Service Provider in Colchester that is looking for an experienced IT Support Engineer to join their busy helpdesk. They provide businesses with peace of mind by knowing their systems, devices, and data are being looked after 24/7. Also, they pride themselves on protecting businesses from cyber security risks & giving their clients an IT service that can scale and grow with their business. You should have great customer service skills, be able to answer the phone in an excellent manner, and have strong troubleshooting skills for Windows desktop operating systems as well as Office365. My client looks after over 100 businesses across the Southeast and you will be working within a team of 12 engineers on the IT Helpdesk. You will need to be outgoing, willing to assist as much as possible and be a team player. Previous...