Dyson
Wiltshire, UK
Dyson Workplace Technology Services provides the people and IT process and service excellence to support Dyson’s growth ambitions with a goal of operating and enhancing services over time to meet the changing needs of the business. Our Workplace Technology Services (WTS) Team exists to: Deliver world class employee experience through delivery of IT Service Desk, IT Infrastructure collaboration, and end user computer services to Dyson’s global employees (circa 16,000 users) Drive continual improvement into the WTS processes and operations in line with Dyson’s growth and employee expectations Establish and maintain strong relationships with the employee and business stakeholders, ensuring regular communication of service requirements, service improvements, risks, service changes, service outages and service issues. Work with project teams to help ensure new WTS and capabilities are successfully introduced to add value for the...