256 it help desk jobs found

About Our Client The client is a leading manufacturer globally. Job Description As the IT Help Desk Support Technician, responsibilities include: Provide technical support and escalate issues as needed Assist with Service Desk tickets Provide basic network support Support disaster recovery solutions MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant Required Experience: 1+ years of technical support experience Strong communication skills Experience troubleshooting technical issues Must be able to work fully on-site in Rochester, NY Preferred...

A well-established and award-winning IT Support Provider in Sheffield are looking for an IT Help Desk Engineer to join their thriving team. The company are known for their personal approach to providing multilevel support to a range of clients from start-ups to million-pound businesses and everything in between. Most notably is their strong company culture which encourages fun and learning in the workplace. Don't worry if you don't know it all, training will be provided, and learning encouraged through set aside personal development time every week. Day to day you will be providing 1st, 2nd and even 3rd line support on some occasions, with support and guidance provided. The company operate a ticketing system and ensure no team member ever has more than they can manage, fixes are not timed, quality over quantity is the name of the game here. A try and fail rather than never try at all approach is encouraged, you will have a team around you so if you attempt a fix and...

IT Help Desk Engineer£30,000 - £35,000 + Training + Bonus + Hybrid Working + Company Benefits Reading Are you an IT Help Desk Engineer or similar looking for a stable and secure role within an internationally recognised construction company who offer a Mon-Fri, hybrid working role, a generous bonus structure and a friendly working environment?On offer is an exciting opportunity to join a market-leading construction company that designs bespoke balconies for blue-chip residential clients across the U.K. and internationally.On a daily basis you will be responsible for providing 1st and 2nd line internal IT support, identifying software and hardware problems when needed. You will be required to test, diagnose and fix faulty equipment. On occasion you will be required to assist in new software development. This is a Mon-Fri, hybrid working role where you can work from home 1-2 days a week.This role would suit an I.T. Support Engineer looking for a stable and secure role within an...

03237 IT Help Desk Manager Ringwood Hampshire £35,000 - £40,000 paWe are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical issues.To be successful as a help desk manager you should have excellent interpersonal and conflict management skills. Ultimately, a top-notch help desk manager should be able to ensure that our clients receive professional and efficient technical support.Help Desk Manager Responsibilities:Managing and supporting a team of help desk technicians.Mentoring your team, providing training, and conducting performance evaluations.Monitoring team performance and developing feedback reports for management.Communicating with clients and providing in-person and phone support, if required.Troubleshooting and resolving technical...

We're looking for an IT Help Desk Technician to join our new Manchester studio to help maintain our current and future needs. We have moved into a state-of-the-art building that currently supports over 500 staff, and we are continuously looking for ways to improve their IT experience. The IT Help Desk role oversees local IT and Helpdesk operations, and you coordinate with the team to ensure proper resources are available to support the studio.  Founded in 2012, Cloud Imperium Games creates cutting-edge videogames that defy expectations. We're currently developing Star Citizen, a record-breaking multiplayer online space sim, and Squadron 42, a cinematic single-player adventure set in the same universe. Join us as we break boundaries and make videogame history. We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the "Best Damn Space Sim Ever" What does an IT Help Desk Technician do?   Manage the...

Do you have a grounding in IT Support and are you looking for an organisation to support your training and career growth? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an IT Support Officer role to work and learn with a team undergoing a digital transformation as they move services to the cloud and unlock self-service. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of their modernisation programme. The purpose of the role is to provide IT system support and guidance to ensure customers can use systems efficiently and effectively. Your day-to-day responsibilities will include the provision of overall IT support and service delivery, coordinating ticket resolution activity and escalation to second line support where necessary, system monitoring, assisting on IT projects,...

About the employer:  IT Outcomes is a leading IT support and managed service provider. With over 10 years of operational expertise, we’re the trusted partner to organisations across London and the South East.    We are super busy at the moment, taking on lots of new customers and growing the business even more over the next few years.  That means we’re looking for some more superstars to come and work on our Service Desk and support our lovely customers. Overview: Do you love technology? Do you like people and helping them out? Have you got an eye for technical detail? Imagine working in a like-minded, customer-focused team where you can thrive and cultivate your career, being rewarded for your hard work and celebrating your achievements as a team. You'll work closely with a great team of fun but focused, like-minded IT technician’s colleagues. Get to grow your skills and experiment with new tools, techniques and technologies on a wide variety of projects.  You'll be a key...

Major Recruitment are currently recruiting for a permanent Help Desk Administrator/Analyst for their client who is a company delivering Unified Communications & Managed Services to a range of clients in the SME, corporate and public sectors.About the company:There has been a significant growth in the last 2 years and they have acquired 17 businesses, with an ongoing strategy to acquire more businesses that are accretive to the group, be it through scale, geography, or adjacent product.Shifts: 8am - 4pm, 9am - 5pm, 10am - 6pm (depending on requirements outlined by Team Leader)Working details: Role is a full-time office role; however, we are currently operating in a hybrid manner, working 3 days from the office and 2 days from home (subject to change based on business requirements)The Help Desk Administrator will ensure the efficient and effective day-to-day management of the Help Desk operation by providing administrative support. Key responsibilities will include: Chasing the...

Our client is seeking an IT Helpdesk/First line support Operator located it in prestige office near Castle Donington, this is an exiting time for the business. The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Key Responsibilities: Receiving calls from internal users 1st line support Creating and Resolving tickets on the helpdesk system Remote resolution of issues Order equipment and look after stock levels Responding to service requests by email and telephone Investigating technical issues with PCs, laptops, thin clients, telephone systems and peripheral devices Basic IT knowledge is an advantage, this can be self-taught You should be flexible in your approach to work and be able to remain calm under pressure, with excellent communication skills and a genuine and keen interest in IT. There is a genuine career path with this business for the right candidate. The working hours are Monday to Friday office hours between...

Our client is seeking an IT Helpdesk/First line support Operator located it in prestige office near Castle Donington, this is an exiting time for the business. The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Key Responsibilities: Receiving calls from internal users 1st line support Creating and Resolving tickets on the helpdesk system Remote resolution of issues Order equipment and look after stock levels Responding to service requests by email and telephone Investigating technical issues with PCs, laptops, thin clients, telephone systems and peripheral devices Basic IT knowledge is an advantage, this can be self-taught You should be flexible in your approach to work and be able to remain calm under pressure, with excellent communication skills and a genuine and keen interest in IT. There is a genuine career path with this business for the right candidate. The working hours are Monday to Friday office hours between...

Our client is seeking an IT Helpdesk/First line support Operator located it in prestige office near Castle Donington, this is an exiting time for the business.The successful candidate will form part of a strong team culture reporting directly to the Service Desk ManagerKey Responsibilities:Receiving calls from internal users1st line supportCreating and Resolving tickets on the helpdesk systemRemote resolution of issuesOrder equipment and look after stock levelsResponding to service requests by email and telephoneInvestigating technical issues with PCs, laptops, thin clients, telephone systems and peripheral devicesBasic IT knowledge is an advantage, this can be self-taughtYou should be flexible in your approach to work and be able to remain calm under pressure, with excellent communication skills and a genuine and keen interest in IT.There is a genuine career path with this business for the right candidate.The working hours are Monday to Friday office hours between 7am &...

Our client is seeking an IT Helpdesk/First line support Operator located it in prestige office near Castle Donington, this is an exiting time for the business. The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Key Responsibilities: Receiving calls from internal users 1st line support Creating and Resolving tickets on the helpdesk system Remote resolution of issues Order equipment and look after stock levels Responding to service requests by email and telephone Investigating technical issues with PCs, laptops, thin clients, telephone systems and peripheral devices Basic IT knowledge is an advantage, this can be self-taught You should be flexible in your approach to work and be able to remain calm under pressure, with excellent communication skills and a genuine and keen interest in IT. There is a genuine career path with this business for the right candidate. The working hours are Monday to Friday office hours between...

Job Title: IT Help Desk Manager - LeedsSalary: £40,000-£45,000 (D.O.E)We are recruiting for an experienced IT Help Desk Manager to join an established and well-respected legal team in Leeds. This is an exciting opportunity to join a successful organisation and lead the IT Help Desk team in providing outstanding customer service and technical assistance.The successful candidate will be responsible for managing and maintaining the Help Desk team, and providing technical support and guidance to members within the organisation.Responsibilities:* Oversee the Help Desk team, providing technical guidance and mentorship* Ensure the team is providing timely and effective technical assistance to clients* Monitor Help Desk performance and ensure team is meeting service-level agreements* Develop and implement processes and procedures to ensure customer satisfaction* Respond to customer inquiries and troubleshoot technical issues* Identify and resolve technical issues in a timely manner*...

IT Support Technician * Seeking an experienced IT Support Technician or Engineer who has prior experience supporting on site users. * Hybrid working opportunities within a modern, established business. * Chance to develop a range of IT related skills with scope for progression.We are working with an established manufacturer to recruit an IT Technician to support both onsite users, and remotely to a smaller overseas branch. Fantastic opportunity to work with a business that prides itself on its employee culture. There is a real emphasis on team work and personal development. Occasional travel overseas is required for this role (likely twice a year) to visit the other branch, so some flexibility is needed. You will be accompanied by the IT Manager initially to help understand the processes.Salary: £28,000 to £30,000 per annum depending on your level experience. Phone and laptop provided. 25 days + banks holiday - available in hours to offer greater flexibility.This IT Support...

2nd Line Support Engineer - Witney - £35kRole: 2nd Line Support EngineerLocation: Witney Salary: £25,000 - £35,000 The Company:My client has IT at the forefront of everything they do, with them providing specialist IT services & solutions to an ever-growing client base in the Oxfordshire area. They have just taken on lots of exciting projects and due to this, are looking to take on a 2nd line engineer.The Role:Working alongside a team of 6 engineers, you will be providing 2nd line support to a wide range of clients.This support will take form in a combination of installations, upgrades, server maintenance, remote support as well as much more.This role is extremely varied and would be perfect for someone who wants to get hands-on with a wide range of upcoming and modern technologies.Tech Stack:** Office 365 ** Windows Server ** Exchange Server** Active Directory ** Azure** Intune** Strong Networking Knowledge ** MSP experience would be beneficial Benefits:** 25 Days Holidays +...

First Line IT Support Technician – Chesterfield - £23,000 Chase & Holland are excited to be working exclusively with a market leading business based in Chesterfield who are looking for a First Line IT Support Technician to join their team on a full-time permanent basis. As First Line IT Support Technician, you will be responsible for being the first point of contact for employees across the business, providing effective IT support and general maintenance to IT related hardware and software. In Return You’ll Receive:Flexible hybrid working 12% discretionary bonus (paid end of the year)Bupa healthcare and dental cover4 x Death in service25 days holiday plus bank holidays Annual salary reviewsLife assurance schemePension scheme (6% employer)Employee assistance programmeFirst Line IT Support Technician Responsibilities:Provide 1st technical and desktop support to employeesManage and respond to tickets using ServiceNow incident management toolPerform user administration duties on...

IT Infrastructure Engineer - Up to £45k - (Hybrid) Southampton My client based in the logistic sector is looking to expand their IT team with an experienced IT Infrastructure Engineer in their Southampton office. This is a great opportunity to challenge yourself to help improve the infrastructure of the business as they continue to growth.Key Responsibilities:Responsible for the deployment, configuration, maintenance, upgrade, and support of IT systemsPlan, manage and implement patches, upgrades, and improvements to existing IT services and hardware.Troubleshooting technical problems involving software and operating systems.Participation in Major Incident process when service outages occur.Provide guidance and support to projects and business application users.Create technical documentation for a technical audience.Visit any of the company's locations to install or maintain IT equipment.Act as an escalation point of the IT Help Desk for complex issues. Essential / Desirable...

Description Teledyne FLIR is looking for a IT Support Engineer consultant until end of December 2023 in our Fareham office that will be part of a global team, where we support offices around the globe (UK, Australia, India, Italy, Japan and more). Primarily this position will help the two other team members in the Fareham office. The core role is to provide 2nd line on-site support to the 1,800 users around the globe (where 220 users are located in the Fareham office). The position will be part of our IT Shared Services (ITSS) organization and will interface with all Teledyne FLIR employees and business units. This position will provide Service desk support as well as onsite and remote support and assist in project work when required. Onsite Support: The position will be responsible for onsite IT support for assigned Teledyne FLIR locations working as part of a virtual team to provide customer support, troubleshoot and resolve IT incidents and...

Remote Service Technician - Programming Vacancy in the Oxford area. Monday to Friday 9am - 5:30pm Shift Hours (where applicable) 08:00 - 16 00 - 17:30 Salary £26,000 Our client is looking for a Remote Service Technician to provide vehicle programming and other vehicle services to their customers by remotely accessing their diagnostic tool. During the remote access session, the technician will need to operate various applications to carry out the requested function through a suite of remoting technologies and keep the customer informed on progress. This also includes making and managing appointments with customers and taking payment from customers where required. Key responsibilities and accountabilities: Remotely accessing customers diagnostic tools using approved methods. Running approved applications to carry out programming and other services as requested by the customer. Keep the customer informed by telephone and electronic methods. Log all customer connections in the CRM and...

Are you an ambitious and self motivated Creative Recruitment Consultant who is looking for an opportunity to lead and grown your own creative desk? If you are then read on to find out more....... DNA Recruit, a boutique recruitment, search and career consultancy rolled into one, was founded in 2008 by Ali Wallace, working with a broad range of bespoke and network agencies and businesses, as well as leading brands, helping to find and attract top talent in creative, digital, marketing and technology . We help our clients find and attract top talent in client services, strategy & planning, marketing, creative & design, business development & technology . The business have recently enjoyed considerable growth and are on a very exciting journey, a great time to join the team. DNA Recruit offer a 100% remote working model , where you can operate as a home-based consultant, with the flexibility to work in their London office whenever you wish, which is helped by...