212 it help desk support jobs found

IT Help Desk Support – 1st Line Support| Colchester | Monday-Friday 9am to 5:30pm | £18,000-£26,000 depending on experience | 25 days holiday Our client is a specialised Freight Forwarding and Fuel Distribution Software company with over 30 years of Software development experience with a growing UK & international customer base. What can you expect in return? The chance to join a well-established company The opportunity to become part of a hardworking, dedicated team To showcase your knowledge and experience 25 days holiday Private medical Pension Scheme Are you the right person for the job? Excellent communication skills that allow you to interact with customers & colleagues Working knowledge of desktop applications to include Microsoft Office What will your role as an IT Help Desk Support look like? Support existing customer base via phone/email/in person Provide technical assistance for questions and problems Create a superlative customer...

IT Help Desk Support – 1st Line Support| Colchester | Monday-Friday 9am to 5:30pm | £18,000-£26,000 depending on experience | 25 days holiday Our client is a specialised Freight Forwarding and Fuel Distribution Software company with over 30 years of Software development experience with a growing UK & international customer base. What can you expect in return? The chance to join a well-established company The opportunity to become part of a hardworking, dedicated team To showcase your knowledge and experience 25 days holiday Private medical Pension Scheme Are you the right person for the job? Excellent communication skills that allow you to interact with customers & colleagues Working knowledge of desktop applications to include Microsoft Office What will your role as an IT Help Desk Support look like? Support existing customer base via /email/in person Provide technical assistance for questions and problems Create a superlative customer...

T HE ROLE We are in search of a Help Desk Support person to work directly with one of our clients, a top television streaming network with original production films and television series. THE CANDIDATE The ideal candidate for this role is proactive, ambitious, hands-on, and thrives in a fast-paced support or help desk environment. The Help Desk Support will play a critical role in providing technical support to a user base of employees and production, all utilizing the client studio technology and applications.  RESPONSIBILITIES: Provide front-line phone support to clients via remote assistance and when required, go on-site to resolve issues. Triage client issues and rapidly resolve or escalate to Senior Production Technology Engineers. Accountable for customer satisfaction of delivery of services, responses to request, and escalation management. Clearly document actions taken in out ticketing system. Communicate with...

Do you have a grounding in IT Support and are looking for an organisation to training and support your career growth? Are you positive, and customer centric? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an IT Support Officer role to work and learn with a team undergoing a digital transformation as they move services to the cloud and unlock self-service. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of their modernisation programme. The purpose of the role is to provide IT system support and guidance to ensure customers can use systems efficiently and effectively. Your day-to-day responsibilities will include the provision of overall IT support and service delivery, coordinating ticket resolution activity and escalation to second line support where necessary, system...

IT Help-desk / Service-Desk Apprentice Do you have a genuine interest in IT? Keen to earn and learn on the job? No need to go to university when you can start your IT career today! Look no further, A.R.M are hiring for an Apprentice - IT Help-desk Support to join our fantastic IT team. You will become a valued member of our IT support team, guided and supported alongside the best training from our apprenticeship provider. This role will suit: Someone junior in their career Happy to be flexible with hours and based on-site based out of our 5* offices Competitive salary as well as qualification plus a range of company benefits Diverse company culture About us: ARM is an award-winning engineering and technology recruitment agency, with a reputation which extends far in our respective industry sectors. Our consultants, website and culture have been recognised - most recently at the IRP Awards, where we were named Best Company to Work For (250+). Delivering...

Job Description Flexible across all locations in UK We have a great opportunity for a dynamic and motivated Environmental Consultant or Hydrogeologist to join our Contaminated Land & Hydrogeology team in the North East, North West, Scotland or Northern Ireland.  Other UK locations may also be considered. Atkins, part of SNC Lavalin’s business, is one of the world’s leading engineering and design consultancies; we have the breadth and depth of expertise to respond to the most technically challenging and time critical infrastructure projects.  The Contaminated Land & Hydrogeology Practice is a well-established, award winning, multi-disciplinary, environmental and engineering practice with an extensive portfolio of regeneration and development projects and a highly skilled team; notably with staff winning various awards.  We are seeking an Environmental Consultant or Hydrogeologist to take a leading role and input into some of our exciting and challenging...

Job Description Flexible across all locations in UK We have a great opportunity for a dynamic and motivated Environmental Consultant or Hydrogeologist to join our Contaminated Land & Hydrogeology team in the North East, North West, Scotland or Northern Ireland.  Other UK locations may also be considered. Atkins, part of SNC Lavalin’s business, is one of the world’s leading engineering and design consultancies; we have the breadth and depth of expertise to respond to the most technically challenging and time critical infrastructure projects.  The Contaminated Land & Hydrogeology Practice is a well-established, award winning, multi-disciplinary, environmental and engineering practice with an extensive portfolio of regeneration and development projects and a highly skilled team; notably with staff winning various awards.  We are seeking an Environmental Consultant or Hydrogeologist to take a leading role and input into some of our exciting and challenging...

2nd Line Support Engineer – LATAM – Portuguese, Spanish and English speaker - Remote Is your ambition to help break new ground in your next role, whilst having clear career progression? 16% of Content+Cloud hires this year were an internal move or promotion, in the future that could be you. If you are a 2nd Line IT Service Desk Engineer and want to use your English, Portuguese, and Spanish language skills without having to give up your weekends, then keep reading to see if you could be a fit here. You will help us to expand one of our client's existing service desks to provide remote support for their offices in Spain, LATAM and US. Whilst we have an idea on what the market is paying, we will look for your input into what that package should look like. You will be one of three new service desk engineers, bringing your language skills to join a service desk of four other engineers based in Cape Town currently supporting the UK and US. Given the regions supported...

Systematix is currently looking for a Certified ServiceNow System Administrator to help support the significant amount of global workforce requirements, currently coordinated by their singular administrator. ABOUT THE PROJECT(S): Our client is one of the world’s leading Life Sciences companies in the world, with offices around the globe. In this role, you would be working with the Applications Manager Leader and existing ServiceNow Administrator in their daily duties, including the development of automated processes to help streamline the use and implementation of new users, organizational changes and other ServiceNow duties. Please note: Our client is considering a mandatory pre-requisite of being either a ServiceNow System Admin or Developer. Those without may be considered secondary candidates, unless commensurate experience justifies the lack of certification. This role will work closely within the IT planning organization, primarily with incoming IT...

The  Graduate Program (commercial) at HRLocker leads on to a professional career in HRLocker starting as a Sales Associate (LDR, Lead Development Researcher) The LDR team partners with our SAEs (Sales Account Executives) our Support, Deployment and Tech Teams to identify potential pipeline and/or revenue gaps, and build new initiatives to drive results that we measure monthly.   Our Graduate programme includes a mix of strategy, operations, and analytics to help our Sales and Customer teams drive productivity and close deals. Our Programme is your stepping stone to a commercial career at HRLocker. During the programme, our Sales Associates work on the most pressing issues for the business and serve as business partners and support to our Sales and Deployment Teams. The successful candidates continually work and align with Marketing, Business Development, Enablement, Strategy, Product Specialist etc which allows our graduate LDR's to get a comprehensive understanding of our product...

Systematix is currently looking for a Certified ServiceNow System Administrator to help support the significant amount of global workforce requirements, currently coordinated by their singular administrator. ABOUT THE PROJECT(S): Our client is one of the world’s leading Life Sciences companies in the world, with offices around the globe. In this role, you would be working with the Applications Manager Leader and existing ServiceNow Administrator in their daily duties, including the development of automated processes to help streamline the use and implementation of new users, organizational changes and other ServiceNow duties. Please note: Our client is considering a mandatory pre-requisite of being either a ServiceNow System Admin or Developer. Those without may be considered secondary candidates, unless commensurate experience justifies the lack of certification. This role will work closely within the IT planning organization, primarily with incoming IT...

Job Description Join Agilent’s fast paced Service division. This is an exciting opportunity to transform Agilent’s service operations model and customer experience. The main responsibility for this position is to develop operational capabilities to drive significant growth and scale for the service business. You will manage the development and delivery of large enterprise solutions by transforming broad concepts into structured programs, leading the design and delivery of multi-national/multi-channel projects, delivering solutions for complex, high impact challenges. In addition, this position will drive globalization of service processes and cost reduction. This individual will work closely with division and field leadership across field service teams to drive successful development and execution of programs.  The primary responsibility for this position is to develop operational capabilities to drive significant growth and scale for the service business. The role will be...

2nd Line Support Engineer – LATAM – Portuguese, Spanish and English speaker - Remote Is your ambition to help break new ground in your next role, whilst having clear career progression? 16% of Content+Cloud hires this year were an internal move or promotion, in the future that could be you. If you are a 2nd Line IT Service Desk Engineer and want to use your English, Portuguese, and Spanish language skills without having to give up your weekends, then keep reading to see if you could be a fit here. You will help us to expand one of our client's existing service desks to provide remote support for their offices in Spain, LATAM and US. Whilst we have an idea on what the market is paying, we will look for your input into what that package should look like. You will be one of three new service desk engineers, bringing your language skills to join a service desk of four other engineers based in Cape Town currently supporting the UK and US. Given the regions supported...

Job Description Flexible across all locations in UK We have a great opportunity for a dynamic and motivated Environmental Consultant or Hydrogeologist to join our Contaminated Land & Hydrogeology team in the North East, North West, Scotland or Northern Ireland.  Other UK locations may also be considered. Atkins, part of SNC Lavalin’s business, is one of the world’s leading engineering and design consultancies; we have the breadth and depth of expertise to respond to the most technically challenging and time critical infrastructure projects.  The Contaminated Land & Hydrogeology Practice is a well-established, award winning, multi-disciplinary, environmental and engineering practice with an extensive portfolio of regeneration and development projects and a highly skilled team; notably with staff winning various awards.  We are seeking an Environmental Consultant or Hydrogeologist to take a leading role and input into some of our exciting and challenging...

Job Description Flexible across all locations in UK We have a great opportunity for a dynamic and motivated Environmental Consultant or Hydrogeologist to join our Contaminated Land & Hydrogeology team in the North East, North West, Scotland or Northern Ireland.  Other UK locations may also be considered. Atkins, part of SNC Lavalin’s business, is one of the world’s leading engineering and design consultancies; we have the breadth and depth of expertise to respond to the most technically challenging and time critical infrastructure projects.  The Contaminated Land & Hydrogeology Practice is a well-established, award winning, multi-disciplinary, environmental and engineering practice with an extensive portfolio of regeneration and development projects and a highly skilled team; notably with staff winning various awards.  We are seeking an Environmental Consultant or Hydrogeologist to take a leading role and input into some of our exciting and challenging...

JOB TITLE : IT Support Team Leader SALARY: £26,000 - £30,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you!  Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users...

Description Motorway is the UK’s fastest-growing used car marketplace – our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award winning, technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of over 250 across 4 locations. Motorway is now valued at over $1 billion and is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better. The IT Support Manager role is a newly created position at Motorway that will take ownership of the day-to-day running of our IT services across the business. This role will oversee the support for ~400 staff across multiple office locations as well as our SaaS...

Employer description: As a global leader in sustainable technologies, we apply our cutting-edge science to create solutions with our customers that make a real difference to the world around us. We’ve been leaders in our field for more than 200 years, applying unrivalled scientific expertise to enable cleaner air, improved health and the more efficient use of our planet's natural resources. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story. Overview: You will have the opportunity to gain valuable skills, knowledge and experience as you complete an ICT - Azure Cloud Support Specialist - Level 3 Apprenticeship.  Salary:  £17,690 per annum.  Job purpose:  You will be working across multiple...

Role: Field Engineer Location: Belfast Basis: Full time, Permanent Agile, go-getting, smart, fun. Possibly not the first words that spring to mind when you think of your technical support team. They are at T-Tech. That’s why we’re one of the fastest growing MSP IT Cloud Service providers in the UK. +50% over the past 2 years, now at 80 people, c40 in Service Desk teams. We’ve found it takes a special sort of personal dynamic - an agile thinker who can quickly adapt and adjust to do what our technical teams do every day. From experience we know our support teams are special. They love to be challenged, solving difficult and diverse technical problems all day long. They can explain complex technical concepts to customers in ways that anyone can understand, and they love to learn and develop themselves – which we encourage and support. Our tech stack looks like this: Microsoft Cloud Windows Server 2008 to 2016...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose  To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities  Provide a professional and personal first...