53 it helpdesk apprentice jobs found

About the employer:  QA are working with a St Helens based IT Company to deliver on attracting and training the future of their IT Helpdesk.  Sentis Managed Solutions place a high value on having people in our team who are as passionate about our customers and the service we provide to them as we are. Every member of the team has an important role to play in our continued success and growth. Overview: The IT Helpdesk Apprentice will learn skills to help them provide consistently great customer service as well as related IT skills. Main Responsibilities & Accountabilities:  During the first 12 months of the apprenticeship program, our apprentice can expect to learn about and/or undertake duties related to the below:  (These are examples of the types of activities, there may be others relevant to the role): Ticket queue management, triaging/prioritising (customer support enquiries) Following ITIL protocols PC Builds New Starter administration Building understanding...

Employer description:  Bowker IT is a well-established North-West based company with ambitious growth plans and is recruiting in order to support this. Overview:  QA Ltd have partnered with Bowker IT to assist with the recruitment and training of a L3 IT Apprentice to join their helpdesk / expanding team based in Morecambe.  Salary: £17,000 - £20,000 per annum. --- dependent on experience. Main responsibilities: Working with and supporting the team. Provide first line helpdesk support to customers.  To accurately diagnose software and hardware faults and to be able to resolve a large proportion of client problems via remote networking and client site visits.  Provide a high standard of customer care to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress.  Handle multiple assignments simultaneously. Implementation and provide ongoing support for SME and the  Education sectors  infrastructure...

Who you’ll be working for: Enhanced are leading providers of IT solutions to medium sized organisations. Enhanced has grown and developed over the years since formation in 1994. The company was purchased in 2007 through a management buyout by the Board of Directors, together with other long serving key people. The management team continues to build on the excellent reputation and success Enhanced have enjoyed over the years in providing organisations from a variety of sectors, with the complete IT solution to cope with today’s competitive world. Enhanced work across a number of vertical markets and have a wealth of experience with both legal and accountancy firms. What’s in it for you: This role will allow you to gain experience of maintaining key infrastructure support processes, ensuring requests for support are dealt with according to agreed procedures, investigating issues, collecting performance statistics and creating reports and managing the configuration of end user...

Employer description V.Group provides a full range of ship management and marine support services to the commercial shipping, cruise, energy, and defence industries around the world. After 30 years, both our network and our services continue to grow, making us the global leader in ship management and marine services. We have an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent.  V Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Salary - £17,000 per annum Working Hours – Monday - Friday 9am - 5.30pm Interested? Apply Today! Vacancy Description: Providing...

Employer description:  Squire Technologies are based in the South West of the UK in Dorchester which offers a great country based lifestyle with good access to outstanding coastline and maritime facilities.  They have had year-on-year growth providing Carrier Grade Telecoms Products and Services to the Telecommunication Industry with deployments in more than 70 countries.  Overview: You will have the opportunity to gain valuable skills and experience as you complete a IT AWS Cloud Support Specialist - Level 3 Apprenticeship.  Salary: £14,000 per annum. What’s in it for you:  Your role will be part of the Support Team within a dynamic and busy local Telecommunications Company and will work alongside individuals who are highly experienced and experts in their field.  This is a good opportunity for the right individual who is looking for a career in Telecommunications and wants to learn.  Duties:  You will be responsible for: Learning and becoming proficient...

Who you’ll be working for: Elevate Services provide consulting, technology, and services to law departments and law firms, offering practical ways to improve efficiency, quality, and business outcomes. What’s in it for you: As a QA apprentice, you’ll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.  90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Salary: £18,000 - £20,000 per annum. Duties:  You will be responsible for: Providing first line helpdesk support to staff for IT hardware, software, printers and telephony equipment Assisting with the setting up, maintenance and repair of computers and computer-related equipment Installing and configuring software applications...

Our client provides IT support, makes software and websites for companies in the Southeast. They are looking for an IT Helpdesk Engineer apprentice to join their team and help support internal users and external clients. The IT Helpdesk Engineer will be responsible for basic IT diagnosis and fix, undertaking routine maintenance of equipment, support of common software packages used and other general tasks as appropriate under the supervision/instruction of senior staff. Responsibilities Provide basic IT support alongside senior staff. To work effectively and productively with the rest of the team to make sure all support calls are escalated where appropriate. Learn to take ownership of client issues, perform technical diagnosis and fixes Learn how to keep all client & inhouse systems up to date with relevant security patches. Assist in the deployment of computer hardware and software. Learn to repair and maintain equipment. Proactive monitoring of servers, network...

Apprentices are in demand.  Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Trafford.  In the last decade, we’ve transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like the BBC, Barclays, Vodafone, Fujitsu and British Airways.  As a QA apprentice, you’ll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.  Roles and responsibilities:  We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and...

Swindon Academy are now working in partnership with New College Swindon and looking for a proactive and hard-working individual who is looking to learn whilst working to complete IT Solutions Technician Level 3 Apprenticeship. The Role We are inviting applications for the role of IT Solutions Technician Level 3 Apprentice . This is an entry level position to undertake duties across the complete IT solution by acting consistently and effectively in a way that supports the ethos of Swindon Academy and the wellbeing of yourself, the pupils and other staff while engaging with your apprenticeship. This is a fantastic opportunity for an individual who has a keen interest in ICT and the latest and upcoming technologies, as well as a passion to supporting others. You should also have a willingness to learn and develop. You will have opportunities to have on the job training, and will be working with highly skilled practitioners, who can help you further develop your career in...

“Could you be a Digital Champion for the Thinking Schools Academy Trust (TSAT)?” The Thinking Schools Academy Trust in Portsmouth is looking for a confident and talented individual who wants to be a part of a digital transformation in a school environment by supporting the training of teachers and evangelising the use of educational technology for the betterment of teaching and learning. The successful candidates will be embarking on a Level 3 Digital Support Technician Apprenticeship programme with Primary Goal as the training provider. This is an exciting opportunity to be part of a Multi-Academy Trust's transformational IT journey.  You will need to be: A friendly, motivated and organised person with excellent interpersonal skills who will fit well within a group of highly skilled teaching professionals Willing to engage with the team and assist in the preparation and support of technology across the school Willing to support...

If you want to move forward with your IT career, each day to be different than the previous one and to learn every IT aspect, then this is the right place. This role is an excellent opportunity for an aspiring IT Helpdesk Support / IT Support Engineer / IT Technician, to learn new skills and progress within the IT field. PETA are proud to be working with Rocket Computer Services to support them with the recruitment and training of a new IT Infrastructure Apprentice. Why choose an apprenticeship with Rocket Computer Services Limited? This role is a fantastic first step towards working in IT support with local schools. You will be part of a team where you will learn everything about IT support, schools broadbands and many more!  A progression opportunity will be offered for the successful candidate upon completion of their apprenticeship. Training to be provided: As an IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship....

Employer description:  Magdalen College School was founded in 1480 by William of Waynflete and is one of the country’s most historic schools. It seeks to blend tradition with innovation in order to provide educational opportunities of the highest order. The school is committed to safeguarding and promoting the welfare of children, and screens all applicants for employment accordingly, using agreed and transparent procedures.  Overview:  We are now looking for an eager candidate to join us as an apprentice.  You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT Cloud Network Specialist Level 3 Apprenticeship.  Title / position – 1st Line IT Apprentice Support Technician  Main purpose of position:  To provide front line support and assist the IT department in ensuring that IT operations for end-users (staff and pupils) are running smoothly each day. Additionally, you will provide assistance when required for the AV...

Apprentices are in demand.  Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Harrogate. In the last decade, we’ve transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like the BBC, Barclays, Vodafone, Fujitsu and British Airways.  As a QA apprentice, you’ll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.  Roles and responsibilities:  We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and...

IT Support Technician - £30,000 - Ringwood - Hybrid Working Role: IT Support TechnicianLocation: Ringwood Salary: £24,000 - £30,000 + Hybrid Working Are you ready for your next step up in your IT career? My client are looking for a vibrant and enthuastic IT Support Engineer to join there growing team! The perfect candidate will have experience in Office 365, Active Directory, Microsoft knowledge and Windows Server. Other technologies are beneficial but they can be taught to someone with the right attitude.There is a fantastic bonus scheme with the poisiton as well as hybrid working available! Please do not hesitate and apply today, I am looking to move very fast with this position.Technical Skills:** Active Directory ** Office 365** Windows Server ** Microsoft Knowledge ** WAN,LAN,WLAN,VLAN Beneficial:** 1 years IT Helpdesk Experience Benefits:** Paid Certs** Pension** Gym pass ** Free Parking ** Wellness Programme ** Laptop/Phone provided Interviewing Immediately - Apply NowThe...

About QinetiQ: Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.  With a focus on protecting the world around us, we have a target to reduce our greenhouse gas emissions by 2025 and we are developing a global plan for net zero by March 2022. Being a responsible and sustainable business is at the heart of our identity.   Why join QinetiQ? As a global company of over 6,000 dedicated people providing technological and scientific expertise, we are excited to recruit the most talented and enthusiastic people to become key parts of our business. Our Early Careers programmes give you the opportunity to be at the heart of impactful projects.  Role: IT Operations Engineer (Desktop) Apprentice - Early Careers Location: Malvern, WR14 Salary: £22,517 per annum. It’s an exciting time to join one...

About the employer:  We Do Your IT Limited provides small and medium-sized businesses with outstanding IT services alongside exceptional customer service.  We are proud to make IT our problem to allow business owners to focus on their business uninterrupted. We are a small business based in Bradley Stoke, Bristol. We have a small, tight-knit team that is proud to work with us. We have worked hard to create an enjoyable working environment and to attract like-minded people to work as part of our team. Most of the team have completed extensive training courses or apprenticeships with us and continue to excel in their chosen area.  We believe in loyalty and fairness, ensuring equal opportunities with both progressions within the business and training opportunities.  Overview:  We are now looking for an eager candidate to join us as an apprentice.  You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Degree Apprenticeship.  We are...

Apprentices are in demand.  Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Bradford, West Yorkshire. In the last decade, we’ve transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like the BBC, Barclays, Vodafone, Fujitsu and British Airways.  As a QA apprentice, you’ll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.  Roles and responsibilities:  We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues,...

Apprentices are in demand.  Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Stockport. In the last decade, we’ve transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like the BBC, Barclays, Vodafone, Fujitsu and British Airways.  As a QA apprentice, you’ll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.  Roles and responsibilities:  We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and...

Employer description: Procurri are predominantly an IT focused/ centric channel based services business. We provide IT enterprise hardware, distribution for major OEM’s (IBM, Lenovo, HP, Cisco, Fujitsu), IT Asset disposition services, hardware break/ fix maintenance, Data Centre services (Installs, Moves etc). Overview: We are now looking for an eager candidate to join us as an apprentice.  You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT AWS Cloud Support Specialist - Level 3 Apprenticeship.  Whilst this is a technical role, you will be responsible for maintaining baseline standards of a modern ICT department i.e. observance of Cyber Security accreditations, Microsoft Best Practices and ITIL.  Main role / Responsibilities [will include but not be limited to]: Reporting directly to the Global IT Infrastructure Manager you will be required to be responsible for the day to day management of all relevant ICT systems and...

Apprentices are in demand.  Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a  top employer in Cambridge.  In the last decade, we’ve jump-started the careers of  over 30,000 eager learners  introducing them to leading employers - from  local   successful businesses  to the  biggest brands on the planet  like the BBC, Barclays, Vodafone, Fujitsu and British Airways.  As a QA apprentice, you’ll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.  **NOTE**  This is an opportunity that may lead to an apprenticeship Roles and responsibilities:  We are the largest Microsoft Gold Learning Partner in the UK. We are looking for some technically savvy and...