161 it helpdesk engineer jobs found

Employer description:  Blue Footprint started in 2005 in the cathedral city of Lichfield as a partnership between a computer repair shop and a software development company.  Since then, they've evolved into an established IT support company and managed service provider to small and medium sized organisations across the UK.  Having grown organically through customer referrals, Blue Footprint put this down success down to their strong customer focussed, friendly approach.  The long serving team with a combined industry experience of 70 plus years are the heart of their company and their enthusiasm for technology has never dulled. Blue Footprint enjoy nothing more than providing innovative services and solutions that have tangible benefits to their customers.  Overview:  The number one goal of everyone in our team is to make their Clients exceptionally happy. The  IT Helpdesk Engineer  Apprentice plays an important role in making sure that happens.  The IT Helpdesk...

2nd Line IT Helpdesk Engineer Crawley, West SussexBrief2nd Line IT Helpdesk Engineer needed for a highly reputable IT Solutions organisation based in Crawley, West Sussex who are looking to employ an experienced and well-rounded 2nd Line IT Helpdesk Engineer that takes pride in their work. The 2nd Line IT Helpdesk Engineer responsible for the upkeep, configuration, and reliable operation of client & internal computer systems, servers, and security systems.You will be responsible for day-to-day 2nd line support, assisting 1st line Engineer & assisting IT Manager/Director with 3rd Line support tasks.This role will include regular site visits, so a full driving licenses & car is required.BenefitsSalary: £30,000 - £35,000 per annumMedical & Dental Insurance25 day's holidaysHybrid remote workingPension PlanCareer ProgressionFree Onsite ParkingSome of the main duties of the 2nd Line IT Helpdesk Engineer will include:Provide 2nd line technical support queries...

IT Helpdesk Engineer £21,000 - £25,000 per annum Sheffield - Hybrid Full Time Permanent We have an excellent opportunity for a Helpdesk Engineer to join our client's busy team in Tinsley, Sheffield. This is a full time position, with a starting salary of between £21,000 and £25,000 depending on experience, About our client They're a specialist IT service provider to hundreds of dental practices in the UK. They offer hardware and software support, installation and upgrades as well as network and infrastructure services. They are a rapidly expanding business that operate on a UK wide level and are looking for an experienced engineer to join their existing team of engineers. What's in it for you? An opportunity to join a growing company at the forefront of technology A chance to input into the IT strategy of the business Benefits such as company phone, home broadband for permanent staff An excellent opportunity to develop a variety of skills, including...

IT Helpdesk Engineer (20-25K DOE) - Bury Keywords: Helpdesk Engineer, Service Desk Analyst, IT Support, IT Technician, 1st Line, 2nd Line, Support Analyst, Microsoft, Office 365, Windows, Mac, Azure, VmWare, Desktop Support Would you like to work for a growing MSP and increase your skillset? How does future progression within a supportive company sound? I'm working with a Managed Service Provider based in Bury, looking to expand their IT Team with a new, well driven, and ambitious Helpdesk Engineer. Due to increase in workload and continued company expansion, it's an exciting time to join and increase your knowledge and skillset. Ideally you will have at least 12 months experience in a fast paced/MSP environment, within a 1st/2nd line helpdesk role. The role will be a mixture of supporting the clients from the helpdesk, while also supporting the internal infrastructure of the parent company. This means you will have greater exposure to a wider range of tech such as, SQL,...

Job Description:My client is seeking a competent IT Helpdesk Engineer to support multiple customer sites for all-round IT problems and installations. The ideal candidate should have experience in supporting Microsoft Windows Servers, Microsoft Exchange, Office 365, Azure, Cloud Solutions, Microsoft SQL, Microsoft Desktop Operating Systems, and Microsoft Office.Key Responsibilities:Ensure customer IT requirements are fulfilled efficiently and within agreed Service Level Agreements (SLAs)Always maintain maximum customer service levels100% maintenance of customer Service Level AgreementsUphold DLS's image of professionalism, courtesy, and efficiency Key Requirements:Considerable experience supporting/administering Microsoft server systemsGood working knowledge of networking infrastructure and experience in supporting switches, routers, and firewallsExperience with security applications and backup proceduresVirtualization experience using Vmware or Hyper VExperience with Linux,...

We are seeking a IT Helpdesk Engineer in Taunton. This opportunity will be site based 4 out of 5 days a week working in a friendly team providing IT support to end users across the financial services business. You will provide remote support to 5 offices and be first point of contact for all colleagues looking for IT support. Client DetailsOur customer is a leading Accountancy practice in the the South West.DescriptionThe IT Helpdesk Engineer will:To provide excellent support, responding to the helpdesk, phone, and email, logging jobs onto the Helpdesk System, resolving where possible or referring to an appropriate team member if necessaryPrioritising and managing large volume of open issues at one timeResponding to and completing helpdesk requests whilst meeting deadlines defined by the Service Level AgreementRapidly establishing a good working relationship with company colleaguesChecking in IT equipment orders and organising returns when necessaryUpdating and maintaining the...

Henderson BrownIT Helpdesk Engineer - £30,000 - £32,000 - Hemel HempsteadMonday - Friday, 9am-5:30pm - PermanentHenderson Brown is recruiting an IT Helpdesk Engineer on behalf of a reputable IT and communications company based in Hemel Hempstead.The key objective is to hold a strong Microsoft Active Directory and Network Firewalls background as well as have previously operated as an IT Support Engineer or equivalent.Main Responsibilities*Provide the 1st and 2nd line of support with any IT queries and deal with various troubleshooting issues.*Contribute to on-site support to resolve any IT issues.*Installing, managing, and maintaining PCs and applications.*Training and support for end-user hardware and software.*Managing, maintaining, and supporting IT systems and infrastructure across multiple sites; It encompasses a diverse workload covering Security, Networking, Server Management, Virtual Environments, and evolving Cloud-based services.*Answering the Service Desk Support phone...

1st Line IT Helpdesk Engineer Crawley, West SussexBrief1st Line IT Helpdesk Engineer needed for a highly reputable IT Solutions organisation based in Crawley, West Sussex who are looking to employ an experienced and well-rounded 1st Line IT Helpdesk Engineer that takes pride in their work. The 1st Line IT Helpdesk Engineer responsible for the upkeep, configuration, and reliable operation of client & internal computer systems, servers, and security systems.The 1st Line IT Helpdesk Engineer will also be responsible for regular onsite client visits either by car or train - this is a mandatory part of the role!The successful candidate would desirably have a relevant degree or equivalent professional experience etc and have a keen interest in Information Technology. If you have previous VMware/Hyper V experience that would be a plus!1st Line IT Helpdesk Engineer BenefitsSalary: £25,000 - £28,000 per annumMedical & Dental Insurance25 day's holidaysHybrid remote workingPension...

Henderson BrownIT Helpdesk Engineer - £30,000 - £32,000 - Hemel HempsteadMonday - Friday, 9am-5:30pm - PermanentHenderson Brown is recruiting an IT Helpdesk Engineer on behalf of a reputable IT and communications company based in Hemel Hempstead.The key objective is to hold a strong Microsoft Active Directory and Network Firewalls background as well as have previously operated as an IT Support Engineer or equivalent.Main Responsibilities*Provide the 1st and 2nd line of support with any IT queries and deal with various troubleshooting issues.*Contribute to on-site support to resolve any IT issues.*Installing, managing, and maintaining PCs and applications.*Training and support for end-user hardware and software.*Managing, maintaining, and supporting IT systems and infrastructure across multiple sites; It encompasses a diverse workload covering Security, Networking, Server Management, Virtual Environments, and evolving Cloud-based services.*Answering the Service Desk Support phone...

the role.Joining a small team of engineers, you will provide front line technical support via the IT Helpdesk to your customers . General day to day duties will be to configure and install customer server and desktop environments in the workshops, at customer premises or cloud based. You will record any concerns raised by clients and use your technical skills to resolve any issues they have. As you are the face of the company you are a true ambassador therefore excellent communication and relationship skills are essential.why you should apply.You will be joining a small team of IT Helpdesk Engineers in a company which holds its own staff as well as its customers at the forefront of everything they do. This is a lovely environment to work in, just outside if Ipswich Town Centre with free parking (you will need a driving licence for this role).You will mainly be office based but also take your turn on the rota for some out of hours time, (earliest 7am, latest 8pm) this can be worked...

IT Helpdesk Engineer Wanted!Role: IT Helpdesk EngineerSalary: £20,000 - £24,000 (depending on experience)Location: SheffieldJoin a dynamic team as an IT Helpdesk Engineer at a cutting-edge Managed Service Provider in Sheffield. We are working with a fast-growing company that is dedicated to delivering exceptional customer service and utilizing the latest technology. As a Microsoft Gold Partner this client is devoted to investing in their staff and internally promoting. You will be given fully funded access to courses with dedicated study time. This is a unique opportunity to advance your career while making a real impact.Benefits:- 21 days holiday plus bank holidays- Westfield Healthcare - Flexible working - Hybrid Working (after probation)- Onsite parking - Paid for certifications (Microsoft Gold Partner)Responsibilities:- Be the face of the company, providing technical support to clients via phone, email, and in-person- Tackle challenging hardware and software issues and find...

We're looking for an IT Support Engineer to be based in our Glasgow office to help with the 200 clients that we support across Scotland and England. Working for a managed service provider (MSP) is not for everyone; they're easier and less demanding IT roles. The steep learning curve can feel unrewarding and will make you want to give up. Although, if you want to test yourself and push yourself to be a well-rounded IT professional, advising business owners and IT departments, this might be the IT job for you. Being part of a small but strong team gives you a chance for greater responsibility than you would in a larger one. As a result, you will have significant influence and the opportunity to learn something new every day. 1 Year working for MSP = 3 years in an IT department. Role: - Work with helpdesk team across multiple locations on a varying range of IT requests via phones and email - Drive to client sites to provide onsite support and installation of new tech! - Work on...

Don’t miss this exciting opportunity for an experienced 2nd/3rd Line Helpdesk Engineer to join this thriving small business in Southampton.2nd/3rd Line Helpdesk EngineerChilworth, Southampton, SO16 * Full UK driving licence is essential * Full time, permanent * £25,000 - £35,000 depending on experiencePlease Note: Applicants must be authorised to work in the UKDo you have experience working with IT on an internal helpdesk? Are you looking for a varied role within a growing I.T business? If so, this could be the role for you…Our client’s purpose is to combine good old-fashioned customer service with modern-day tech support. They firmly believe they are more than just an outsourced service, so they make it their mission to become an integral and valued extension to every business they work with.It is incredibly important to our client that their 2nd /3rd line Helpdesk Engineers share their company values. They will be friendly, well presented and comfortable working in a...

An experienced 1st Line Engineer is required to join an established Technical Support Helpdesk.This opportunity will be a temporary 2-3 month fixed month contract, with potential to extend or move to a full time shift based role within the 24x7 Emergency Response Team.We provide commercial 24x7 Triage, 1st and 2nd line technical support on company and client systems, and on 3rd party vendor products. Clients are a range of IT vendors, resellers and corporate clients for whom we provide “in-sourced” skills & services.This role is to provide triage and basic first line support to some of our key clients. Work will be handled principally by phone, remote sessions and email. The focus of work is on client systems, resetting passwords, assisting with the ‘how do I’ questions and ensuring calls are routed to the right team when appropriate.Training on client systems and tools will be provided but It is essential that you are able to work under pressure, possess excellent customer...

IT Technician Huddersfield £23,000 - £25,000 + 27 Days Holiday + Annual Bonuses + PensionThis is an amazing opportunity for someone from an IT/Helpdesk background to join a globally recognised business in a role with realistic progression into 2nd /3rd line and the opportunity to expand your technical knowledge with excellent training.Dedicated to investing in their employees, this company boasts a great staff retention record and are looking to continue developing their UK IT team in line with further company progression.This company have a global presence, offering products that are supplied to a wide range of industries and are known for maintaining a fantastic team culture across each individual site.In this role you will be the IT helpdesk function for a busy manufacturing site, reporting to over 100 users. You will report to the IT Team and have regular contact to ensure that you can do the job properly and develop your skillset.Your primary duty is to provide 1st Line...

1st line IT Support Engineer Location: York Salary: £20,000-24,000 DOE. Verus Recruitment Partners are pleased to be supporting a successful MSP based in the beautiful city of York in the Recruitment of an experienced 1st line support engineer on a full-time, permanent basis due to continued growth and projects. Our clients work with organisations of all sizes, from small family businesses to large multi-national corporations Assisting with jobs of all sizes, from fixing existing unreliable or inefficient systems to designing and implementing entirely new IT systems. They pride themselves in providing professional, experienced, and up to date advice in a friendly and hassle-free manner! It's a rare opportunity to join the team in this well established friendly business where the team members rarely leave! They pride themselves on having a fantastic office environment, where everyone feels valued and supported. They are looking for someone to complement their team with some...

IT Helpdesk 1st Line Support Engineer, Salary up to £23k with career progression and skill development opportunities, Location: Horwich, Bolton. We have an exciting opportunity for an IT Helpdesk / 1st Line Support Engineer to join a growing Managed Service IT Support provider. This is a fast-paced environment, working within a great team and for a company who care about their people. We are keen to hear from candidates with experience in a similar IT Helpdesk / 1st Line Support Engineer role, preferably from a manged service provider background.IT Helpdesk / 1st Line Support Engineer - The role:Respond to email and phone support requests to maintain the operation of the customer’s computer systems to an agreed levelProviding remote 1st line technical support across our customer base via phone or emailBe responsible for both reactive and proactive maintenance activitiesContribute to IT projects when requiredFollow agreed processes and procedures for the support teamMaintenance of...

Job reference number   282097 Salary: £22,164 per annum, up to 6% performance related bonus and 20 days annual leave plus Bank Holidays Full time, 37.5 hours per week Permanent Leeds Mail Centre, Leodis Way, Stourton, Leeds, LS10 1AZ          Property and Facilities Management have an opportunity for a Facilities Management (FM) Works Co-ordinator who is responsible for the ownership and coordination of Business-driven FM activities and administrative tasks that facilitate the completion of engineering and building maintenance work across the Royal Mail Group estate.  The role As Work Co-ordinator, you’ll respond to all Business and Customer needs, provide innovative solutions, identify opportunities to add value, complete ad hoc project work and admin support as required. Working in a fast-paced environment, with demanding timescales, you’ll use work planning and procurement systems to coordinate and monitor all building maintenance work requests, ensuring...

The role As Work Co-ordinator, you’ll respond to all Business and Customer needs, provide innovative solutions, identify opportunities to add value, complete ad hoc project work and admin support as required. Working in a fast-paced environment, with demanding timescales, you’ll use work planning and procurement systems to coordinate and monitor all building maintenance work requests, ensuring engineer scheduling plans are accurate, achievable and jobs are carried out in an efficient and compliant way. By ensuring optimum use of resources and skills, you’ll deliver our business SLA/KPI and productivity targets and use appropriate resources to achieve successful business outcomes using the “Plan, Release, Control, Respond” methodology. You’ll be responsible for ensuring jobs do not fall into jeopardy, intercept potential failures, design remedial plans that address issues, along with communitive updates to customer and stakeholders. The coordination of work will...

Salary 30,000 - 40,000 GBP per year Requirements: - - HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience...