78 it helpdesk technician jobs found in Cambridge

A highly regarded IT solutions provider to organisations across East Anglia is currently recruiting for a Helpdesk Technician. If you can demonstrate a passion for IT, ideally having worked in a support capacity within a fast-paced business services environment, then you could be perfect and we'd love to see your CV. Offering a salary of up to £32,000 plus a range of benefits, this is a fantastic opportunity to join a successful and ambitious company in a permanent full-time role. You would work from home remotely plus provide on-site support to clients across the region as required. --- The Role As Helpdesk Technician you would be responsible for all onsite/offsite service and support needs for customers relating to all technology including workstations, servers, printers, networks, and vendor specific hardware and software. Key tasks will include… - Troubleshooting, analysing and solving a range of technical problems for clients - Maintaining equipment, overseeing the...

A highly regarded IT solutions provider to organisations across East Anglia is currently recruiting for a Helpdesk Technician. If you can demonstrate a passion for IT, ideally having worked in a support capacity within a fast-paced business services environment, then you could be perfect and we'd love to see your CV.Offering a salary of up to £32,000 plus a range of benefits, this is a fantastic opportunity to join a successful and ambitious company in a permanent full-time role. You would work from home remotely plus provide on-site support to clients across the region as required.---The RoleAs Helpdesk Technician you would be responsible for all onsite/offsite service and support needs for customers relating to all technology including workstations, servers, printers, networks, and vendor specific hardware and software.Key tasks will include…- Troubleshooting, analysing and solving a range of technical problems for clients- Maintaining equipment, overseeing the maintenance of...

We are searching for a motivated and customer focused IT Technician who is committed to their own personal development and shows a natural aptitude to providing exceptional levels of support and problem resolution. Leading Cambridge EmployerIn this role, you will be responsible for the delivery of IT Technical Support including the support of desktops, servers and networks. You will promptly answer any helpdesk calls:Responsibilities· Dealing with all technical problems accordingly and promptly whilst fixing issues.· Promptly answering any helpdesk calls and responding to all client queries through email or online.· Isolating and resolving any technical issues independently and remotely, within a reasonable time frame (desktops, servers and networks)· Escalate any unresolved issues to senior colleagues· Logging of all communications and customer support cases on internal systems· Fix issues that cannot be resolved via telephone and email in person whilst building and improving on...

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families.  Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career.  As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.   IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process....

Apprentices are in demand.  Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a  top employer in Cambridge.  In the last decade, we’ve jump-started the careers of  over 30,000 eager learners  introducing them to leading employers - from  local   successful businesses  to the  biggest brands on the planet  like the BBC, Barclays, Vodafone, Fujitsu and British Airways.  As a QA apprentice, you’ll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.  **NOTE**  This is an opportunity that may lead to an apprenticeship Roles and responsibilities:  We are the largest Microsoft Gold Learning Partner in the UK. We are looking for some technically savvy and...

An exciting opportunity to work alongside the IT department at The Netherhall School. You will provide support to all users of the computer network. You will also contribute to the day-to-day maintenance of the client-side ICT infrastructure.Apprenticeship summary: Annual wage: £10,582Monday to Friday (shifts to be confirmed)One day per week for studying.Total hours per week: 37 hours a weekExpected duration: 18 MonthsApprenticeship level: Advanced Level 3 (A level) What will the apprentice be doing? To provide first line support to users, diagnosing and resolving problems when possible, escalating where necessary.To monitor the Trust’s Helpdesk system and prioritise tickets, ensuring high quality advice is provided to end users in a timely manner.To assist in the maintenance of the client-side infrastructure, including laptops, desktops, interactive whiteboards and projectors.To assist in the setup of PA systems and other ad hoc audio/visual equipment, as needed.To provide...

An exciting opportunity to work alongside the IT department at Joyce Frankland Academy. You will provide support to all users of the computer network. You will also contribute to the day-to-day maintenance of the client-side ICT infrastructure.Apprenticeship summary: Annual wage: £10,582Monday to Friday (shifts to be confirmed)One day per week for studying.Total hours per week: 37 hours a weekExpected duration: 18 MonthsApprenticeship level: Advanced Level 3 (A level) What will the apprentice be doing? To provide first line support to users, diagnosing and resolving problems when possible, escalating where necessary.To monitor the Trust’s Helpdesk system and prioritise tickets, ensuring high quality advice is provided to end users in a timely manner.To assist in the maintenance of the client-side infrastructure, including laptops, desktops, interactive whiteboards and projectors.To assist in the setup of PA systems and other ad hoc audio/visual equipment, as needed.To provide...

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families.  Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career.  As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. IMPORTANT: In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure...

Employer description: Partnership Education is a specialist ICT Services provider to the Education Sector. We pride ourselves on being an education company in technology, and not the other way around.  Our mission is simple... to provide outstanding ICT Support to schools.  Overview:  Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 IT Azure Cloud Support Specialist Apprenticeship.  You will be supporting the technical team, providing 1st line support - both onsite and remotely.  There will be a program of working with other team members in the field providing technician days and completing installations.  Responsibilities:  Respond to helpdesk requests remotely  Taking help desk calls; logging and tracking calls  Hardware and software repairs in a workshop facility  Installation of hardware and software  Carry out network documentation and reporting  Assisting with sourcing spare parts and...

  “Could you be a Support Engineer for Team Education Trust? About the role: The TEAM Education Trust are looking for a confident and talented individual who wants to be a part of their digital transformation in a busy Multi Academy Trust environment based at their Trust offices in Shirebrook and supporting schools across North East Derbyshire and South Yorkshire. The successful individual will be supporting the IT Manager responsible for TEAM Technology, Trust Executive and Central Teams as well as schools across the trust and partners. A focus on aspects of the IT support service including; Supporting staff with day-to-day enquiries on the use of technology Supporting an action plan for wider staff and student digital skills development Working between the office base and customer sites across the North-East Derbyshire and South Yorkshire Taking support calls, logging and resolving faults with remote...

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families.  Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career.  As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. IMPORTANT: In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure...

If you’re curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for Hardware Support – there’s a future in tech for you. An early opportunity to break through and turn your passion into prospects. Our programmes put the power in your hands. You’ll earn invaluable real-world skills and qualifications, while earning a pay cheque too. So why wait. Register your interest and launch your career with QA - the UK’s leading apprenticeship provider - and start working for top employers from edgy start-ups to medium-sized enterprises to big household names like Barclays, Vodafone, Fujitsu and British Airways.  **NOTE**  This is an opportunity that may lead to an apprenticeship You can expect to:  Learn more about networking and architecture  Increase your understanding of cloud services  Get to grips with mobile and operating systems  Level up your coding and logic skillset  Understand helpdesk systems   Salary for our current apprenticeships...

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families.  Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career.  As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. IMPORTANT: In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure...

Senior IT Technician RequiredInvision are currently representing a Leading Construction company who are seeking to recruit a Senior IT Technician to be based within their Head Office in the Cheshunt area of Hertfordshire. Our client is currently one of biggest construction companies in the United Kingdom, surpassing a £600 million turnover, opting for quality over quantity. This role is to support and develop Services ICT, computers and all other technology used by staff. Manage the network, service and users and ensure all computers and software are fit for purpose and staff are adequately trained to use them.Duties & Responsibilities: * Providing IT support in a professional manner * Liaising with the Group ICT Technical Manager * Assisting other IT staff when required * Provide support to customers via telephone, e mail and remote control for all aspects of the corporate PC estate (Desktop, Laptops, Printers, Mobile Devices and Software). * Aid in first, second- and...

Position: IT Support Engineer (2nd line) Location: ColchesterSalary: £29K - £35KI am recruiting for an exciting opportunity for a 2nd line IT Support Engineer to join well established, award-winning Managed Service Provider that is currently going through a large spell of growth. You will be a part of a very talented IT team, that is responsible for resolving and troubleshooting incidents from 1st to 3rd line level. You will be supporting a wide variety of clients and industries, and this can be done remotely, in the office, or on-site.Key Skills:* Office 365 - Administration* Windows Desktop and server* Hardware and Software Experience* Customer facing and confident to solve tasksDesirable:* MSP Experience* IT Helpdesk experienceBenefits include:* 25 days holidays* Unrivalled Development Scheme * Paid for certifications * Generous pension plan* Hybrid working after probationThis role would be suitable for:IT Engineer | IT Support Engineer | IT Apprentice | Service desk analyst |...

Senior IT Technician - Support Office - Colchester  Extraordinary lives. Outstanding People The life of every resident we proudly care for is extraordinary, rich in history and unique life stories. We are Caring Homes, one of the UK’s leading providers of nursing, residential and dementia care. We have 49 homes in beautiful locations nationwide and we’re still growing. And we know that genuine care is delivered by passionate people who go above and beyond to help every resident live life to the full. About the role We are Looking for Senior IT Technician responsible for providing a high level of technical support and customer service to its user base of 1000+ staff of varying IT Skills. In this role you will be responsible for the companies IT Support Helpdesk function, including a small team of IT technicians. You will be the point of escalation for all IT tickets that the junior technicians are unable to resolve. As part of the role, you will be work...

Position: IT Support Engineer Location: Milton KeynesSalary: £22K - £28KMy client is a leading construction company that is currently going through a large period of growth, they are looking for an IT Support Engineer to join their well accomplished IT Team. On a daily basis, you will be the 1st point of contact remotely or onsite providing 1st Line support to staff.Key Skills:* Office 365 - Administration* Windows Desktop and server* Hardware and Software Experience* Staff facing and confident to solve tasks independentlyBenefits include:* 25 days holidays* Unrivalled Development Scheme * Paid for certifications * Private Health Care plan* Hybrid working after probationThis role would be suitable for:IT Engineer | IT Support Engineer | IT Apprentice | Service desk analyst | IT Technician | IT Helpdesk | 1st line IT Support EngineerThis role is commutable from:Milton Keynes | Northampton | Bedford | Bletchley | Leighton Buzzard | Newport Pagnell | LutonThanksDion

Graduate IT Support AnalystSalisbury / Wiltshireup to £25000 + Benefits. CV Screen are recruiting for an IT Graduate seeking their first opportunity for a fantastic business in Wiltshire. The role will include supporting the IT Manager with various projects and tasks, and providing support to the business for the ERP System. This is an office based role so own transport will be required. Duties and Responsibilities· IT Systems Support (including ERP support)· Carry out initial analysis of data within the ERP System.· Managing the IT Helpdesk to provide 1st Line IT support to users around the Business and escalate to IT Manager when needed.· Opportunity to assist with new IT and Technology Projects throughout the business.· Installing new Hardware and Software for new users.Required skills (some of the following):- Experience of SQL Query Writing- Some previous IT Support experience- Excellent IT Skills, with ability to troubleshoot problems.Ongoing advanced training will be...

Role: IT Support EngineerLocation: NorthamptonshireSalary: £25,000 - £30,000Are you an experienced IT Support Engineer looking for your next challenge? A manufacturing company based in the Northamptonshire area is currently seeking a highly skilled IT Support Engineer to join their team. This is an exciting opportunity to work on a variety of IT projects and provide support to over 700 users.As the IT Support Engineer, you will be responsible for maintaining and troubleshooting the company's computer systems and networks. You will also be involved in implementing new IT projects and upgrades, as well as providing technical support to employees on a wide range of issues. The ideal candidate will have a strong background in IT and experience working in a manufacturing environment.Key Responsibilities:* Providing technical support to over 700 users* Maintaining and troubleshooting computer systems and networks* Implementing new IT projects and upgrades* Working with Windows stack,...

You don’t need to go to university to kickstart your career! Do you want to be earning whilst you are learning and keeping up to date with the latest technology? By choosing Primary Goal as your training provider not only will you be earning whilst you're learning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using uCertify practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams: CompTIA A + (Exam 1 and 2) CompTIA Cloud Essentials + We are recruiting on behalf of John Grant School where you will gain valuable experience as a Level 3 Information Communications Technician, following the Support Technician pathway. We pride ourselves on...