318 it helpdesk technician jobs found

A highly regarded IT solutions provider to organisations across East Anglia is currently recruiting for a Helpdesk Technician. If you can demonstrate a passion for IT, ideally having worked in a support capacity within a fast-paced business services environment, then you could be perfect and we'd love to see your CV. Offering a salary of up to £32,000 plus a range of benefits, this is a fantastic opportunity to join a successful and ambitious company in a permanent full-time role. You would work from home remotely plus provide on-site support to clients across the region as required. --- The Role As Helpdesk Technician you would be responsible for all onsite/offsite service and support needs for customers relating to all technology including workstations, servers, printers, networks, and vendor specific hardware and software. Key tasks will include… - Troubleshooting, analysing and solving a range of technical problems for clients - Maintaining equipment, overseeing the...

Description Job title IT Helpdesk Technician Contract Type Permanent Location London Reporting to IT Infrastructure Manager Company profile Keywords Studios is an international technical and creative services provider to the global video games industry. Role Overview The IT Helpdesk Technician is a highly technical role committed to achieving the highest standards of IT services in line with business requirements and the local IT team objectives. The IT Helpdesk Technician will be responsible for the delivery of high-quality IT Operations in support of the business as well as supporting the delivery of strategic IT initiatives. The successful candidate will develop IT skills and expertise to provide technically knowledgeable, proactive solutions in support of local business activities. This is a great opportunity for someone interested in the IT industry to expand their knowledge and join a...

A highly regarded IT solutions provider to organisations across East Anglia is currently recruiting for a Helpdesk Technician. If you can demonstrate a passion for IT, ideally having worked in a support capacity within a fast-paced business services environment, then you could be perfect and we'd love to see your CV.Offering a salary of up to £32,000 plus a range of benefits, this is a fantastic opportunity to join a successful and ambitious company in a permanent full-time role. You would work from home remotely plus provide on-site support to clients across the region as required.---The RoleAs Helpdesk Technician you would be responsible for all onsite/offsite service and support needs for customers relating to all technology including workstations, servers, printers, networks, and vendor specific hardware and software.Key tasks will include…- Troubleshooting, analysing and solving a range of technical problems for clients- Maintaining equipment, overseeing the maintenance of...

IT Helpdesk Technician£14.50 Per hourHavant6-month contractThe IT Technician will provide clear and efficient technical support to their users. Reporting to the IT Manager, you will be given real world responsibilities from the start, you will need to have the confidence to solve problems logically and think for yourself, whilst remaining professional at all times. The IT Technician will be the first port of call for troubleshooting IT problems. You must be able to prioritise your work and keep calm when things don’t go as planned. You will be highly motivated to find solutions to problems and have the patience to see them through to completion.  The IT Technician will be required for at least 6 months in a state of the art facility.Duties of IT TechnicianOffering at desk and remote IT assistance for PCs, tablets mobile phones, printers & IOT devices.Installing cutting edge computer software and hardware, setting up new users and diagnosing software errors.Supporting common IT...

Location: Kearsley - M26 1GG Salary: £22,660​​​​​​​ ​​​​​​​ Following induction, we are able to support a working from home and office based rota.  Behind our fantastic frontline team, we have a team of experts, working to support the continued delivery of patient care and industry leading innovation. We can offer you huge potential and opportunity. We have an amazingly supportive culture, our organisation is ambitious and future-focused and we have the chance for you to move upwards, side-wards and onwards due to our immense size and scope. We maintain and continually develop a highly effective IT infrastructure that meets the needs of our support centre teams and network of practices. We also look after the quality and reliability of all systems. From our telephony systems to the data warehouse where our management data is stored. ​​​​​​​The Role Our 1st Line Support - IT helpdesk Technicians play a vital role in maintaining...

Location: Kearsley - M26 1GG Salary: £22,660​​​​​​​ ​​​​​​​ Following induction, we are able to support a working from home and office based rota. Behind our fantastic frontline team, we have a team of experts, working to support the continued delivery of patient care and industry leading innovation. We can offer you huge potential and opportunity. We have an amazingly supportive culture, our organisation is ambitious and future-focused and we have the chance for you to move upwards, side-wards and onwards due to our immense size and scope. We maintain and continually develop a highly effective IT infrastructure that meets the needs of our support centre teams and network of practices. We also look after the quality and reliability of all systems. From our telephony systems to the data warehouse where our management data is stored. ​​​​​​​The Role Our 1st Line Support - IT helpdesk Technicians play a vital role in maintaining smooth...

We are searching for a motivated and customer focused IT Technician who is committed to their own personal development and shows a natural aptitude to providing exceptional levels of support and problem resolution. Leading Cambridge EmployerIn this role, you will be responsible for the delivery of IT Technical Support including the support of desktops, servers and networks. You will promptly answer any helpdesk calls:Responsibilities· Dealing with all technical problems accordingly and promptly whilst fixing issues.· Promptly answering any helpdesk calls and responding to all client queries through email or online.· Isolating and resolving any technical issues independently and remotely, within a reasonable time frame (desktops, servers and networks)· Escalate any unresolved issues to senior colleagues· Logging of all communications and customer support cases on internal systems· Fix issues that cannot be resolved via telephone and email in person whilst building and improving on...

IT Support Technician Reports to: Head of IT Location: Rotherham Salary: £25,500 Type: Full-time, 37 hours per week Dovetail and Slate are recruiting on behalf of a leading education provider based in Rotherham. Main Duties Work flexibly with existing members of the IT Services Ensure that you communicate effectively within the team, to make your responsibilities Become accustomed to using a managed Helpdesk system and organise your work to meet the priority needs of the Be able to quickly understand project requirements in order to develop relevant Be able to work with a wide range of internal and external clients to develop effective relationships quickly in order to provide the best service possible. Role Objectives Quickly learn and adapt to the Helpdesk process. You will be resolving Helpdesk requests, exceeding customer satisfaction and closing tickets in line with our service level agreements, you will then continue to maintain and improve...

IT Support TechnicianReports to: Head of ITLocation: RotherhamSalary: £25,500Type: Full-time, 37 hours per weekDovetail and Slate are recruiting on behalf of a leading education provider based in Rotherham.Main DutiesWork flexibly with existing members of the IT ServicesEnsure that you communicate effectively within the team, to make your responsibilitiesBecome accustomed to using a managed Helpdesk system and organise your work to meet the priority needs of theBe able to quickly understand project requirements in order to develop relevantBe able to work with a wide range of internal and external clients to develop effective relationships quickly in order to provide the best service possible.Role ObjectivesQuickly learn and adapt to the Helpdesk process. You will be resolving Helpdesk requests, exceeding customer satisfaction and closing tickets in line with our service level agreements, you will then continue to maintain and improve this standard.Continually raise the standards...

The Company - nTrust Systems  We are proud of the team that we've built at nTrust. Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It's their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate.  nTrust was founded in 2002 to provide the very best IT support and IT services. The distinction that stands nTrust apart is the decades of experience the Directors, Russ and Eric had, running IT departments for large companies, prior to starting this business. Our clients greatly value and benefit from this knowledge. Our collaborative and proactive approach has resulted in the business growing significantly year on year. Today, we work with over 150 businesses and are proud to count our very first customer amongst them.  nTrust is expanding - join the team today!  We are a fast-growing MSP in south-east England looking to double in size over the next...

IT Infrastructure EngineerRole: IT Infrastructure Engineer Location: County Durham, EnglandSalary: £28,000 - £32,000 DOE*** INTERVIEWING IMMEDIATELY ***I am working on behalf an Managed Service and Cyber Security company who provide support for some of the world's largest energy companies. As the IT Infrastructure Engineer you will work extensively on client projects through the Managed Services arm of the company. You will be expected to provide an outstanding level of service as you conduct server configurations and upgrades, Office 365 migrations, and Network installations including VLANs and switch configurations.You will be part of a thriving company with an outstanding development programme. You will be given a mentor to aid your progression whilst you are fully funded and supported to pursue certifications in any specialism you wish! This role has excellent opportunities to specialise into Cyber Security. Benefits include:- 28 days holiday rising rapidly with service-...

IT Helpdesk Analyst / 1st Line Support Technician, COR4886This is an excellent entry-level  IT Helpdesk Analyst / 1st Line Support Technician role, working for a company with a growing reputation in their field. The RoleAlthough prior experience in IT could be helpful, it is not necessary for this role as full training will be provided. The IT Helpdesk Analyst / 1st Line Support Technician will use their excellent communication skills and customer service experience to be the first point of contact and provide an excellent service to a varied customer base.The CompanyThe IT Helpdesk Analyst / 1st Line Support Technician will join a thriving software house with an innovative suite of products. The IT Helpdesk Analyst / 1st Line Support Technician will contribute to a supportive team environment, which rewards hard work and innovative thinking. This role is based onsite in central Bath.BenefitsSome of the benefits on offer for the IT Helpdesk Analyst / 1st Line Support Technician,...

Our client is a value‐added IT Reseller based in the East Midlands, specialising in the sales of IT Hardware/Software, Virtualisation, Engineering Services and Helpdesk Support.They have asked us to find them an IT Helpdesk & Support Technician to join a fast growing team providing technical support services.In addition to supporting the Helpdesk, you would also assist in the pre-configuration of customer’s hardware prior to delivery to site. Although you will be predominantly working in-house, on occasion there may be a requirement to work on a client site.About you: * Great communicator * Ability to work under pressure * Good troubleshooting skills * Good first-time fix rate * Polite and confidentTechnology experience required: * Microsoft Office / 365 * Microsoft Windows Environment, desktops and servers * General networking * Backup solutions

1st Line IT Technician / Servcie desk TechnicianHours: 9am – 5.30pm Monday to Friday (37.5 hours per week)Working within higher Education my client is seeking a 1st line IT Technician to provide a fast and responsive IT support service to the college team and complete tasks to support the IT team in implementing new technical features.Job role * To provide an excellent IT service and support to all students at the college * Ensuring a technical infrastructure which is compliant and consistent with the IT Policy * Supporting the IT team on the implementation of technical projects * To provide support to local colleges in the other sectors on a floating, ad hoc basis if required. * Providing excellent local IT support service to the college teamEssential Skills * Highly organised Focused in delivering a fast and high-quality support service * Excellent administrative skills and experience in managing their own work-plan * Good written and verbal communication skills * Good...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose  To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities  Provide a professional and personal first...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an IT technician to join our helpdesk team:   Job Purpose  To provide remote IT support to all end users. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company Service Level Agreements. To be a proactive member of the helpdesk team and ensure adherence to all set helpdesk processes and standards.   Key Tasks and Responsibilities  Provide a professional and personal first point of contact to all end users To provide proactive IT support to all end users To quickly escalate tickets outside of skill set to the next line of technical support ensuring the customer is informed and the escalation...

Prime Appointments are pleased to have partnered with a growing engineering firm in Clacton-On-Sea who are seeking an IT Support Technician for between £25k-£28k.We are keen to speak to enthusiastic professionals capable of strengthening internal systems support and intent on finding a role where they can contribute towards a number of exciting long term projects!Your key responsibilities working for this business would include:General troubleshooting and user/desktop supportInstallation and specification of new PCs, laptops and mobile phonesProviding ongoing support and maintenance of an ERP platform, as well as other software packages to be used across all areas of the businessMonitor, add, update and maintain helpdesk ticketsUndertake audits to ensure licenses are in dateEnsure the accuracy of records for an asset management platformConsider new and creative ways to support colleagues, utilising technology to its full extentDemonstrate an awareness of constant changes within...

We have an excellent opportunity for a 3rd Line IT Support Engineer to join this growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions and systems development, Managed Services Provider based in Brighouse, West Yorkshire. About the company Our client delivers proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. About the role As a 3rd Line IT Support Engineer, you will be responsible for troubleshooting and resolving any technical issues that have been escalated through the helpdesk from 1st Line IT Support Engineers and 2nd Line IT Support Engineers while providing excellent customer service and your main duties will include: Act as troubleshooting lead for high level technical issues, high priority tickets and MSO’s Visit client’s sites as...

I am looking for a personable IT Technician with at least 2 years hands on experience to join my client based in Brixham.Key responsibilities *Maintenance of IT software, hardware and related peripherals*Installation and configuration of software and hardware*Network maintenance*IT Helpdesk Support*Support the IT Manager and help develop the skills of IT apprenticesKey experience with*Microsoft OS*AD / O365*DNS / VPN / Switches / RoutersDesirable*2 years' experience in a similar role*CNNA qualifiedThis role would require frequent travelling to client sites, so your own car and a full driving licence is essential.Monday - Friday (no weekends)For more information, please apply or contact Bethan Decaux at / (phone number removed)For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy

An enthusiastic and energetic IT Support Engineer is required by a market leading company based in Sittingbourne. This exciting company are looking for a confident communicator with great customer service experience. The successful candidate will be a key point of contact regarding IT incidents and will provide internal first line support via the ticketing system, phone and desktop support.An annual salary of up to £27,500 + benefits is availableThis will be an office based position with occassional travel to other company sites, as such a drivers licence and vehicle will be required.Responsibilities1st line support for diagnosing problems and issues.Escalate issues where neededService desk, desktop and telephone support for 1st line issuesInstallation and configuration of IT equipmentProvide outstanding customer RequirementsThe Service Desk Analyst will have:-          Strong 1st Line Support support experience-          Excellent verbal and written communication skills.-...