1098 it operations technician jobs found

Daily Tasks Acts as a liaison between users, outside suppliers, and other technical teams. Performs server backup and recovery operations and restarts systems following outages. Identifies problems, agrees remedial action and undertakes emergency maintenance if required. Analyses systems and makes recommendations to improve performance. Schedules and performs system maintenance tasks, such as loading user applications, programs and data. Range of Education Level of People in this Career This is a national breakdown of the education levels attained by the occupation’s workforce The following shows the percentage of IT Operations Technicians that have achieved different levels of education. This is not meant to represent what you should pursue, but rather to inform what other workers in the field have attained. Level 8 (Doctorate) - SCQF L12Level 7 (MSc/MA) - SCQF L11Level 6 (BSc/BA, Degree Apprenticeship) - SCQF L9-10Level 4-5 (CertHE, DipHE, HND) - SCQF...

IT Support Specialist - 1st Line 6-month Temp - £19.31 per hour - Hybrid Intergovernmental body is seeking an experienced temporary 1st Line IT Support Specialist to support their IT team at their central London headquarters. This is a temporary role to start ASAP for an initial -month period and will pay £19.31 per hour PAYE. The 1st Line Support Specialist will support the ICT Service desk, providing appropriate and timely first-line support for users working within the organisation's headquarters and remote offices. The ideal 1st Line IT Support Specialist will have the following knowledge, skills and experience: Diploma in IT or related discipline. Microsoft Certifications Certified IT Technician or equivalent. ITIL experience Previous experience in an ICT Service Desk or similar IT Operations role in a busy fast paced Service environment. Good understanding of ITIL in principle particularly in the Service Operation space, covering Service Desk Incident Management....

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families.  Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career.  As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.   IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process....

ABOUT CATS GLOBAL SCHOOLS CATS Colleges is a leading provider of pre-university academic courses and English language courses in the UK. We provide programmes including A Level, IB and University Foundation, as well as English Language Study, to a growing number of international students seeking to win places at UK universities. We operate several different educational brands: CATS Colleges in Cambridge, Canterbury and London; CATS Academy in Boston; Cambridge School of Visual and Performing Arts (CSVPA) and Stafford House English language schools and study holidays. We benefit from being part of a global team focused on teaching and learning. OVERVIEW OF THE JOB As part of the IT Services department, the primary objective of this role is to deliver a high-quality support service to the CATS Global Schools community. This is principally a customer facing role rotating within the schools and Head Office (based in Cambridge). Therefore, excellent interpersonal skills and a...

We have an excellent opportunity for a 3rd Line IT Support Engineer to join this growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions and systems development, Managed Services Provider based in Brighouse, West Yorkshire. About the company Our client delivers proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. About the role As a 3rd Line IT Support Engineer, you will be responsible for troubleshooting and resolving any technical issues that have been escalated through the helpdesk from 1st Line IT Support Engineers and 2nd Line IT Support Engineers while providing excellent customer service and your main duties will include: Act as troubleshooting lead for high level technical issues, high priority tickets and MSO’s Visit client’s sites as...

Benefits of this IT Support Technician role: Salary: £28,000-30,000 + depending on experience Full time position – 37.5 hours p/week (start time can be negotiated) Unlimited holiday Fun team environment Team social and charity events Pension scheme Paid for Ongoing Training optional - We want to invest in you Free on-site parking  Working for the winners of the 2022 SME UK Southern  Awards Responsibilities of IT Support Technician will include: Answering tele calls made to the IT helpdesk. Whenever possible providing solutions over the tele or via remote support. Supporting Windows & Apple devices, hardware and software Providing IT support quickly and efficiently. Keeping clients informed of any problems that may delay the provision of a solution Support for at least the following applications: Windows 10 and above Microsoft Office 2013 and newer (Including Microsoft 365/Azure) Outlook / Exchange Apple Mail Ensuring all users can use IT equipment...

Looking for an IT Support Team Lead position? Look no further! The IT Support Team Leader plays a fundamental part of the IT Team. This role includes the line management of the First Line IT Support Technician, and reporting to the IT Programme Manager. The IT Support Team Leader bridges communication between the internal developers and staff users to aid in the service delivery and support for the business and wider group, and also plays a key part in the scoping, implementation, management and delivery of technical projects, whilst working alongside the IT Programme Manager. You will be working for a company who work hard to change lives every day, providing support to vulnerable people in different forms such as welfare services and accommodation. Their vision is to be the leading provider of support services to Government, organisations, communities across the UK and specialist outsourced accommodation. Adding outstanding value to customers is of high importance. Location:...

An exciting opportunity to work with a passionate community of people while visiting different places, explore new worlds and gain experiences that stay with you for a lifetime. Join us an IT Officer and you'll understand that working at sea is more than just a job its a way of life! ​​​​​​​ Standard Role Summary: As well as providing line management responsibility for at least one IT Technician which will include coaching, mentoring and performance management, the IT Officer will be working with the Staff Electro Technical Officer and be responsible for the testing, maintenance and repair of IT systems / equipment onboard our ships, both hardware and software. This will include fixing where possible and replacing where not, and reporting faults to the senior officer as appropriate. Primary Responsibility of the Role: The IT Officer will proactively manage, prioritise, escalate and/or resolve incidents related...

Employer description: Watford Community Housing are a housing association with homes across South-West Hertfordshire.  We aim to make a real difference by delivering better homes and supporting our communities, because we know that good homes give people the chance to lead more fulfilling lives.  We own and manage more than 6,800 homes and associated assets in South-West Hertfordshire. Our business is evolving rapidly as we find new ways to deliver great homes, improved services and much-needed new homes. We also have a one-star accreditation from Best Companies, putting us in the top 25 housing associations to work for. We have exciting plans for the future – and you could help us to achieve our goals. Overview: We have the perfect entry-level opportunity for you to start your career in IT as an IT Support Apprentice. This role will be a 2-year fixed term contract which includes completing a Level 3 Information Communications Technician course in the IT team. What’s...

About us Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does an IT Support Engineer do at Busuu? As a key member of the Global IT Operations team, you will be responsible for providing IT engineering support to our customers: Chegg’s employees, contractors, and interns across the globe. An exceptional focus on the customer experience is critical to the success of this role. As a senior technician, you...

Are looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Silver Lining to support them with the recruitment and training of a new 1st Line IT Support Apprentice. The successful applicant will join the Technical Operations team based in the Fareham offices. Why choose an apprenticeship with Silver Lining? Silver Lining Convergence are committed to providing an environment where they can nurture and grow talent within the business. Silver Lining are proud to have achieved Silver Standard accreditation from Investors in People, placing the company as one of the top employers of this internationally recognised scheme. Training to be provided: As a 1st Line IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length...

ABOUT CATS GLOBAL SCHOOLS CATS Global Schools (CGS) is a leading provider of pre-university academic courses and English language courses in the UK. We provide programmes including A Level, IB and University Foundation, as well as English Language Study, to a growing number of international students seeking to win places at UK universities. We operate a number of different educational brands: CATS Colleges in Cambridge, Canterbury and London; CATS Academy in Boston; Cambridge School of Visual and Performing Arts (CSVPA) and Stafford House English language schools and study holidays. On top of this we have 3 independent schools, St Mike's in Llanelli, Wales, Bosworth Independent College, Northampton and Bournemouth Collegiate School, Bournemouth. We benefit from being part of a global team focused on teaching and learning. OVERVIEW OF THE JOB As part of the IT Services department, the primary objective of this role is to deliver a high-quality support service to the CATS...

Description Job title IT Helpdesk Technician Contract Type Permanent Location London Reporting to IT Infrastructure Manager Company profile Keywords Studios is an international technical and creative services provider to the global video games industry. Role Overview The IT Helpdesk Technician is a highly technical role committed to achieving the highest standards of IT services in line with business requirements and the local IT team objectives. The IT Helpdesk Technician will be responsible for the delivery of high-quality IT Operations in support of the business as well as supporting the delivery of strategic IT initiatives. The successful candidate will develop IT skills and expertise to provide technically knowledgeable, proactive solutions in support of local business activities. This is a great opportunity for someone interested in the IT industry to expand their knowledge and join a...

Job summary An urgent requirement has arisen to recruit an experienced IT Support Technician for Milton Keynes Hospital. As an IT Support Technician you will provide an exceptional level of second line support, taking ownership of incidents and providing a high level of first time fix wherever possible or escalating accordingly. The role is predominantly user facing but also involves support via telephone, e-mail and the use of remote management software and includes out of hours oncall duties. This exciting opportunity necessitates the following technical abilities: A high level of IT Literacy with Microsoft products - specifically Windows 10 & 11, Office 365, Active Directory, InTune and Microsoft Azure The ability to troubleshoot PC, Operating System and application related problems through to resolution Knowledge of Support Packages including Service Management tools (Freshservice) and Remote Access tools such as Remote Assistance, Quick...

Overview nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers. nscglobal offers a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service. Responsibilities   Assists in the solving of business problems by providing detailed personal advice and guidance to all levels of users in the expert use of systems, products and services available to them; demonstrates ingenuity in applying knowledge to complex and non-standard situations. Assists users experiencing difficulties in using information...

Description Are you an IT Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you! About CDL: CDL are one of the UK’s leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth, and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have a strong track record in the high-volume retail insurance sector. We have spearheaded development in the aggregator, web, and telematics space, including connected home, enrichment, and self-service solutions. As a result, the company’s robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and...

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families.  Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career.  As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. IMPORTANT: In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure...

Are you an IT Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you! About CDL: CDL are one of the UK’s leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth, and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have a strong track record in the high-volume retail insurance sector. We have spearheaded development in the aggregator, web, and telematics space, including connected home, enrichment, and self-service solutions. As a result, the company’s robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture...

As part of the IT Services department, the primary objective of this role is to deliver a high-quality support service to the CATS Global Schools community. This is principally a customer facing role working within the local school as well as the wider community and Head Office (based in Cambridge). Therefore, excellent interpersonal skills and a focus on quality customer service are essential. Technicians will typically operate as part of the larger team and will be expected to operate independently for level 1 support calls and BAU activities within the support service. The expected working hours will be defined in the contract, however, for guidance it will be between 8am-5.30pm for example, 8am to 4.30pm or 9am 5.30pm.  REPORTS TO You will be directly responsible to the IT Operations Manager.  MAIN RESPONSIBILITIES OF THE JOB Support Functions • Technicians will be technically self-sufficient with a broad base level of knowledge across many technology fields and...

Description The Department of Engineering Science (Oxford) is in search of a full-time IT Infrastructure Technician to join its IT team. This is a permanent opening. The individual will be joining the Infrastructure team in the Department's IT Group and will be responsible for managing the heterogeneous environment which includes both Microsoft and Linux servers, and ensuring they support teaching, research, and daily operations at 8 different sites in Oxford. The ideal candidate should be educated to degree level or have sufficient professional experience. They should be well-versed in a post with similar duties and have a service-oriented attitude. Demonstrating the ability to recognise and meet customer needs, as well as implementing continual customer service improvements is key, as is having excellent communication skills.