1095 it site support technician jobs found

Role Responsibility Act as " Desk side Support " for all location related IT queries logged directly via the IT Service Desk & possibly via direct contact (walk ups). Resolve the Service Requests that are provisioned via the firms OneDesk system in line with the published Service Level Agreements. Maintain the firms approach to the four year device lifecycle by ensuring replacement of aged assets. Ensure all tickets are updated in line with the agreed 7 day update SLA in compliance with ISO27001. When required, (usually on a rota basis) facilitate the Queue Co-ordination process to ensure proactive monitoring of Service request and break fix tickets.  Ensure all calls are handled in line with agreed business SLA's. (Where applicable – London and Bristol) Maintain the Care Bar on a daily basis ensuring opening times are adhered to, Presentation screens are updated and customers are kept informed of opening and closing times. When supplied with...

Role Responsibility Act as " Desk side Support " for all location related IT queries logged directly via the IT Service Desk & possibly via direct contact (walk ups). Resolve the Service Requests that are provisioned via the firms OneDesk system in line with the published Service Level Agreements. Maintain the firms approach to the four year device lifecycle by ensuring replacement of aged assets. Ensure all tickets are updated in line with the agreed 7 day update SLA in compliance with ISO27001. When required, (usually on a rota basis) facilitate the Queue Co-ordination process to ensure proactive monitoring of Service request and break fix tickets.  Ensure all calls are handled in line with agreed business SLA's. (Where applicable – London and Bristol) Maintain the Care Bar on a daily basis ensuring opening times are adhered to, Presentation screens are updated and customers are kept informed of opening and closing times. When supplied with...

Role Responsibility Act as " Desk side Support " for all location related IT queries logged directly via the IT Service Desk & possibly via direct contact (walk ups). Resolve the Service Requests that are provisioned via the firms OneDesk system in line with the published Service Level Agreements. Maintain the firms approach to the four year device lifecycle by ensuring replacement of aged assets. Ensure all tickets are updated in line with the agreed 7 day update SLA in compliance with ISO27001. When required, (usually on a rota basis) facilitate the Queue Co-ordination process to ensure proactive monitoring of Service request and break fix tickets.  Ensure all calls are handled in line with agreed business SLA's. (Where applicable – London and Bristol) Maintain the Care Bar on a daily basis ensuring opening times are adhered to, Presentation screens are updated and customers are kept informed of opening and closing times. When supplied with...

Job Specification We offer: Vibrant and dynamic employment -  we are a highly specialised, growth company operating in a critical sector of the economy - our future is strong and exciting! Opportunities to develop your skills and yourself -  our rapid growth brings greater opportunities for you to learn and grow faster! A great team where we all support each other -  enjoy your work - after all you spend about a third of your time here! Our Company:  "We are a dynamic, fast-growing company, with an enviable reputation for leading edge science, offering contract research services to some of the world's leading pharmaceutical companies, solving what were believed to be unsolvable scientific challenges". We believe in our ability to relentlessly push forward the boundaries of scientific excellence, delivering solutions for our clients, always operating ethically and with integrity. We take pride in our professionalism and commitment to always...

Job Specification We offer: Vibrant and dynamic employment -  we are a highly specialised, growth company operating in a critical sector of the economy - our future is strong and exciting Opportunities to develop your skills and yourself -  our rapid growth brings greater opportunities for you to learn and grow faster! A great team where we all support each other -  enjoy your work - after all you spend about a third of your time here! Our Company:  "We are a dynamic, fast-growing company, with an enviable reputation for leading edge science, offering contract research services to some of the world's leading pharmaceutical companies, solving what were believed to be unsolvable scientific challenges". We believe in our ability to relentlessly push forward the boundaries of scientific excellence, delivering solutions for our clients, always operating ethically and with integrity. We take pride in our professionalism and commitment to always...

Following initial training, this Engineering Technician role will consist of: Working on all JCB equipment Carrying out on-site breakdown repairs and routine maintenance Continued product training Liaising with the service office and updating the customer Parts ordering Completing paperwork electronically We welcome applications for this Engineering Technician role from candidates with experience in the following areas: Remote, Engineer, Plant Machinery, Service, Fitter, Maintenance, JCB, Engineering, Construction, Communication, IT Literate, Repairs. Benefits Competitive salary Manufacturers training Company van with personal use option Company pension scheme Company uniform Tool insurance 21 days holiday plus bank holiday Paid sick leave Overtime Access to specialist tools and equipment Technical support Paid from home following training

Job Description This is a remote position. The candidate should be base at Mexico. Tha candidate should has fluid English and Portuguese. The Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. · The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT · Support Center. · Desktop Support Engineer provides Break Fix, fault diagnosis systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have: Position Responsibilities and Functions · Provide first/second level contact and problem resolution for customer issues. · Work with Third...

Following initial training, this Engineering Technician role will consist of: Working on all JCB equipment Carrying out on-site breakdown repairs and routine maintenance Continued product training Liaising with the service office and updating the customer Parts ordering Completing paperwork electronically We welcome applications for this Engineering Technician role from candidates with experience in the following areas: Remote, Engineer, Plant Machinery, Service, Fitter, Maintenance, JCB, Engineering, Construction, Communication, IT Literate, Repairs. Benefits Competitive salary Manufacturers training Company van with personal use option Company pension scheme Company uniform Tool insurance 21 days holiday plus bank holiday Paid sick leave Overtime Access to specialist tools and equipment Technical support Paid from home following training

Job Description This is a remote position. The candidate should be base at Mexico. Tha candidate should has fluid English and Portuguese. The Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. · The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT · Support Center. · Desktop Support Engineer provides Break Fix, fault diagnosis systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have: Position Responsibilities and Functions · Provide first/second level contact and problem resolution for customer issues. · Work with Third...

IT Field Technician | North Shields; NE30 | 37.5 hours a week with a mixture of 08:00 – 16:30 and 09:00 – 17:30 shifts | £20,000 - £25,000 salary depending on experience Our client considers themselves to be one of the friendliest, most personable technology service companies in the North East. Founded in February 2011, the business has grown exponentially. The IT Systems Technician is an exciting role within the technical support department and will involve the successful applicant splitting their time between providing onsite support at a large academy, and providing remote support from the One IT Support office, to a wide range of clients across various sectors. To succeed in this role, you will have a passion for IT and providing high-energy customer service to client personnel, all the way up to director level. You will be a dedicated and reliable IT Engineer with a minimum of 1-year professional experience, in a similar role. This role will be based in the North Shields...

We’re looking for an IT Support Technician to join our Western Power Distribution team (WPD). Within this role we will provide you with a company van for travel. You can enjoy progression opportunities and the opportunity to work on a wide range of projects of all sizes and complexities Location : Can be based at any of our WPD depots which are listed on this vacancy. Remote working available along with regular travel across the various sites on the contract- company van provided for the travel Contract : Permanent, full time Responsibilities Kier Utilities brings the built environment to life, keeping people and businesses connected. In this role, you will be working on our Western Power Distribution contract, where we work on maintaining, repairing, and upgrading the electricity distribution network. Across all areas, we have rolled out a new electronic Works Management System so in this role as IT Support Technician, you will be a key...

RSK is a multiple award-winning, environmental company with a large client base. This is a unique opportunity to join a growing team in a fast paced, sociable, down to earth and growing company. We are actively seeking a talented IT Infrastructure Technician who has at least 3 years’ previous experience in a similar role. The successful candidate will be based in South of England. This will be a hybrid role with some working from home as well as travel to our offices around the UK (potentially at short notice), some travel overseas may also be required from time to time. Responsibilities Forward-thinking individual with a mixture of people, organisational, project management and technical skills. Manage, maintain, troubleshoot, and develop the organisations physical and cloud-based server infrastructure, delivering mission critical services for the company and its customers. Worked within a professional services environment of 1000 users and will have administered and have...

We’re looking for an IT Support Technician to join our Western Power Distribution team (WPD). Within this role we will provide you with a company van for travel. You can enjoy progression opportunities and the opportunity to work on a wide range of projects of all sizes and complexities Location : Can be based at any of our WPD depots which are listed on this vacancy. Remote working available along with regular travel across the various sites on the contract- company van provided for the travel Contract : Permanent, full time Responsibilities Kier Utilities brings the built environment to life, keeping people and businesses connected. In this role, you will be working on our Western Power Distribution contract, where we work on maintaining, repairing, and upgrading the electricity distribution network. Across all areas, we have rolled out a new electronic Works Management System so in this role as IT Support Technician, you will be a key...

IT support technician required to join a national carbon neutral organisation. Coaching and progression play a strong focus of this role. This role would suit an IT support technician who has some former experience but is now looking to add to their skill set along with their career prospects. Benefits include: Free parking Pension contribution scheme Employee well being program 23 Days holiday Bank holidays As an IT support technician you will ultimately hold responsibility for the following: Being the 1st point of contact for all software and hardware related issues Logging incidents and requests On site and remote support Monitoring all open service desk tickets I am keen to speak to IT support technicians with a minimum of 1 to 2 year's experience offering IT support in any environment. Along with your previous IT support experience and genuine desire to build your IT career the following is required: Basic Networking knowledge Office 365 Active directory...

£18-25K + company car + benefits, Depending on Experience The standard working hours are Monday to Friday, 8:00am to 5:00pm with the added benefit of being able to work from home when not at customer sites. About the company: Our client is a small company (23 staff) that has become the leading supplier of ICT solutions to schools on the South Coast. They were featured in the 2018 Parliamentary Review as an example of outstanding achievement and best practice in the technology sector. They have also been awarded Best Education ICT Supplier 2020 by SME News. They have a unique solution offering which provides a clear differentiator against their competition. Their company is financially strong with a strategy to build for the long term offering outstanding service to their customers and long-term job security for their staff. The role of the Field IT Support Technician: The role of Field based IT support engineer will involve working as part of a small team providing on-site...

Benefits of this IT Support Technician role: Salary: £25,000 + depending on experience Full time position – 37.5 hours p/week (start time can be negotiated) Unlimited holiday Fun team environment Team social and charity events Pension scheme Paid for Ongoing Training optional - We want to invest in you Free on-site parking  Working for the winners of the 2022 SME UK Southern  Awards Responsibilities of IT Support Technician will include: Answering tele calls made to the IT helpdesk. Whenever possible providing solutions over the tele or via remote support. Supporting Windows & Apple devices, hardware and software Providing IT support quickly and efficiently. Keeping clients informed of any problems that may delay the provision of a solution Support for at least the following applications: Windows 10 and above Microsoft Office 2013 and newer (Including Microsoft 365/Azure) Outlook / Exchange Apple Mail Ensuring all users can use IT equipment and if...

We’re looking for an IT Support Technician to join our Western Power Distribution team (WPD). Within this role we will provide you with a company van for travel. You can enjoy progression opportunities and the opportunity to work on a wide range of projects of all sizes and complexities Location : Can be based at any of our WPD depots which are listed on this vacancy. Remote working available along with regular travel across the various sites on the contract- company van provided for the travel Contract : Permanent, full time Responsibilities Kier Utilities brings the built environment to life, keeping people and businesses connected. In this role, you will be working on our Western Power Distribution contract, where we work on maintaining, repairing, and upgrading the electricity distribution network. Across all areas, we have rolled out a new electronic Works Management System so in this role as IT Support Technician, you will be a key...

IT Support Technician Location: Field Based, Basingstoke or surrounding areas Salary: £18-25K + company car + benefits, Depending on Experience The standard working hours are Monday to Friday, 8:00am to 5:00pm with the added benefit of being able to work from home when not at customer sites. About the company: Our client is a small company (23 staff) that has become the leading supplier of ICT solutions to schools on the South Coast. They were featured in the 2018 Parliamentary Review as an example of outstanding achievement and best practice in the technology sector. They have also been awarded Best Education ICT Supplier 2020 by SME News. They have a unique solution offering which provides a clear differentiator against their competition. Their company is financially strong with a strategy to build for the long term offering outstanding service to their customers and long-term job security for their staff. The role of the Field IT Support Technician: The role...

We’re looking for an IT Support Technician to join our Western Power Distribution team (WPD). Within this role we will provide you with a company van for travel. You can enjoy progression opportunities and the opportunity to work on a wide range of projects of all sizes and complexities Location : Can be based at any of our WPD depots which are listed on this vacancy. Remote working available along with regular travel across the various sites on the contract- company van provided for the travel Contract : Permanent, full time Responsibilities Kier Utilities brings the built environment to life, keeping people and businesses connected. In this role, you will be working on our Western Power Distribution contract, where we work on maintaining, repairing, and upgrading the electricity distribution network. Across all areas, we have rolled out a new electronic Works Management System so in this role as IT Support Technician, you will be a key...

Ballard Motive Solutions (BMS) is part of Ballard Power Systems, the world leader in fuel cell systems. Based in the UK, with our main facilities in Coventry and Dundee, BMS is Ballard’s Centre of Excellence for powertrain technologies. We help vehicle and machine manufacturers across the world develop and deploy new products powered by Ballard fuel cells, assisting with their vehicle design and powertrain integration. We also develop proprietary powertrain systems to supply to our customers. Working with our customers, we eliminate emissions from the most difficult applications – heavy, high power, high utilisation vehicles and machines – at the same time enabling them to run on locally produced energy. We are dedicated to eliminating carbon dioxide and air pollutants: every Ballard product is a zero emissions product. Job Title: First / Second Line IT Support Technician Reports to: IT Manager Location: Ballard Motive Solutions, Dundee - Hybrid working...