The AA
Basingstoke, UK
This is the job As an IT Voice Support Engineer, you’ll join our exciting journey to fulfil our future vision. The successful candidate will be exposed to and involved in a big stream of incoming project work to transform and deliver on this ambitious vision. As our IT Voice Support Engineer, you will be responsible for administering, maintaining, analysing and designing the enterprise voice environment, including hardware and software components, to meet current and future business needs. This includes enabling the monitors and controls of the performance and status of enterprise telephony environment technology and providing operational support and problem resolution. The IT Voice Support Engineer manages and plans efforts to maintain, research and design new or existing voice hardware and software technology components. The role utilises proven systems, infrastructure and scripting, to execute on complex tasks related to voice hardware and software technology...