609 it software saas jobs found in Blackburn

Job Title: IT Support Engineer Contract: Permanent Salary: £30 - £35K (depending on experience) Location: Blackburn (flexible, 3 days/week minimum office based) Summary: This employer is an educational technology company providing software as a service to thousands of classrooms across the UK and overseas. The role has two key dimensions: handling initial user support enquiries and providing day to day support to company staff both at their head office in Blackburn and remote workers. You will work with the IT manager to understand and resolve technical issues in a prompt and professional manner. Responsibilities and Duties: - Respond to and resolve (either directly or through escalation) customer software and hardware queries via email, phone or face to face - Work with the IT Manager and wider team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented - Maintain the IT ticketing system, ensuring...

IT Systems and Support OfficerSalary:  £18,879 - £20,928 per annumHours: 37 per weekContract Type: PermanentReference Number: 3856This is an exciting role, working within the IT Department of a large College with a rich heritage going back more than 125 years. Your role  will be to assist with maintaining, managing and further developing the College’s large Microsoft and Apple networks, containing over 2,500 networked devices and in the region of 7,000 staff and student accounts, incorporating Server and Desktop Virtual backbones.Applicants are required to possess a Higher  qualification in IT or recent relevant  IT experience. You should have experience of working in a network environment with an understanding of Microsoft operating systems and a practical knowledge of Administering Networked Systems and how they are used in a  network infrastructure. The ability to work as part of a team delivering excellent customer care is also essential.Our College is committed to safeguarding...

What will my role look like? The IT Risk & Control team sits within the Technology function at EG Group and its purpose is to ensure the successful design, implementation and endurance of IT Controls, and to effective IT risk management practices are in place and adhered to.  The processes that we are creating will enhance maturity and provide lasting solutions for reducing technology risk exposure, remediation of inadequate controls, and tackling emerging risks. The team currently operates as a hybrid 1st/2nd line function which involves working very closely with our IT colleagues, Control Owners and Operators to deliver new IT controls, review existing controls and assess design and effectiveness of processes, policies, standards and continually look for ways to centralise and rationalise controls in line with best practice. The team works for the most part with the UK based Technology team and business units such as HR and Finance but we also work...

Job overview The Informatics Support Officer will act as a first and single point of contact for all users of Informatics services, the post holder must be able to classify, investigate, and diagnose and where possible resolve incidents reported to the Informatics Service Desk. The post holder will be required to have strong customer service skills and an aptitude for working with application/systems as well as excellent keyboard skills. Speed and accuracy are essential in this role as due to significant data input duties in the support and maintenance of the trusts main patient based systems. Other administrative tasks are required with a knowledge and understanding across the range of duties so that all functions can be maintained during periods of staff absence It is expected that the post holder will liaise with external suppliers to resolve issues in agreed timescales, an element of IT/Informatics support and demonstration will be required, so experience of...

IT Risk & Control Analyst - Blackburn - £40,000-55,000 + Benefits  An IT Risk & Control Analyst is needed to join one of the UK's fastest-growing retail businesses. Your main responsibilities will be to ensure IT Controls & Systems are successfully designed, implemented, and maintained, and IT risk management practices are in place and adhered to. You will play a key role in tackling emergency risks and reducing technology risk exposure, as well as working with the wider IT team to deliver new IT controls.  The team are currently following a hybrid working model, so you will need to work from their Blackburn office at least 3 days a week.  Your Responsibilities: Support test plans/script creation Manage issues and actions, mitigation solutions and remediation activities to drive improvements and consistency across the IT department Identify process and make recommendations for improvements.  Provided support to control operators through 1-2-1 IT Risk and...

What will my role look like? We are looking for an experienced IT Vendor Risk Manager join our growing Information Technology Function. This role requires someone dynamic and self-starting to design, deploy and improve our IT vendor risk management processes and controls, ensuring that governance is maintained to the highest levels. This is a new and challenging role which will involve proactively working with a wide range of EG IT suppliers located across the globe. Reporting directly into the Head of IT Risk and Control, you will, with support and direction, have the ability to shape this role and drive real improvements as a SME and go-to person within the department. You will need to be very organised and tenacious, with experience of assessing 3rd party IT controls to ensure the arrangements are fit for purpose and controls are designed effectively and delivered according to service levels. You will be evaluating contracts, assessing performance against...

What will my role look like? Our IT Department is expanding and we have a new role available for an IT Infrastructure Engineer! In this role you will be working as part of the IT Infrastructure department. The core responsibilities include supporting and maintaining infrastructure solutions and services, making sure services are delivered and act as an escalation point for the wider support desks. This role will also comprise of project work. What would my main responsibilities be? Work with the Infrastructure Manager to ensure changes are planned and implemented in a structured and assured way Assist with regular testing of the Business Continuity and Disaster Recovery plans and contribute to their ongoing review Assist in infrastructure incident management and resolution Action any alerts generated by the monitoring systems in a timely manner Support the IT Service Desk function Proactively seek opportunities from across the organisation to...

IT Technician - Hardware, Software, Windows, AD - Blackburn - *Enhanced DBS*My client has an urgent requirement for an IT Technician to join a busy team to support their clients in a Microsoft environment. While on the client sites you will be faced with a number of Hardware issues including, but not restricted to:- Laptop Repairs- PC Repairs- Printer RepairsYou will also be responsible for Active Directory issues, Software support and basic Networking. It is Essential that you have a valid Enhanced DBS!If you are interested in this position please send me your CV asap and ring me on (phone number removed)For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy

What will my role look like? Our IT Department is expanding and we have an opportunity available for an IT Security Analyst! In this role you will be an essential asset in keeping our sensitive information secure. You will work inter-departmentally to identify and correct flaws in security systems, solutions, and programs while recommending specific measures that can improve the company’s overall security posture. Ultimately you are responsible for ensuring that the company's digital assets are protected from unauthorized access. This includes securing both online and on-premise infrastructures, weeding through metrics and data to filter out suspicious activity, and finding and mitigating risks before breaches occur. If a breach does occur, you will help lead the efforts to counter the attack. What would my main responsibilities be? Monitoring security access Conducting security assessments through vulnerability testing and risk analysis Performing...

Are you a 1st line engineer with at least a year's experience looking for their next IT support position? A growing technology firm are looking for someone to join and provide IT technical support to all of their schools mostly in the Enfield Borough, North London.To be successful in this role, the candidate would need to have a confident, enthusiastic approach and be able to communicate well (written and verbally).Role ResponsibilitiesYou will provide IT technical support to schools mostly in the Enfield Borough, North London.As well as relevant experience, you will have a flexible and can-do approach to whatever tasks you may be asked to fulfil, the ability to work well with others, and the confidence to use your initiative when required. You will be supported by the IT Manager but at times independent working may be required. In these situations, you must be able to demonstrate a successful problem-solving attitude and prioritise work appropriately.Technical Requirements *...

My client is seeking an experienced and highly skilled Infrastructure Specialist to join their team. In this role, you will provide IT consulting services to their clients, assist with the implementation, migration, training, development, and maintenance/upgrades of their PaaS offering.Key Responsibilities:** Provide technical support and incident management for systems and networks** Diagnose and solve faults on both hardware and software** Work to SLAs and manage multiple open tickets** Develop and maintain technical documentation** Provide technical leadership in your area of specialism** Escalate issues to the appropriate team as needed** May be required to travel for work and be able to work out of office hoursEducation and/or Work Experience Requirements:** Excellent verbal and written communication skills** Ability to work under pressure and meet deadlines** Proven experience in an IT support role and team** Must be able to work independently and carry out tasks to...

Job Title: IT Support TechnicianJob Type: PermanentSalary: £20k-£25kLocation: ChorleyWe are delighted to be recruiting for an IT Support Technician to support desk supporting our in-house staff but also dealing with support enquiries from customer-facing systems. The main responsibilities include being the initial escalation point for the support desk providing first-time fixes where possible, commissioning and building user equipment and triaging and escalating tickets when required.Main Duties & Responsibilities * Responsibility for being the first point of contact on the Service Desk * Perform the support of daily IT related issues. * Assist in the support of our fleet of printers. * Assist in the support of remote locations/users. * Configure, test and deploy new workstations and peripheral equipment. * Assist with the support of our e-mail procedures. * New Starters and Leavers administration. * Assist with our disaster recovery plan. * Assist users with questions...

We are looking for a talented Senior IT Consultant to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile. Joining as a Senior IT Support team member you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with industry trends, you will play a vital role ensuring the delivery of great customer service. You don't need to have all the requirements below but experience of IT Support (not necessarily commercial) and an enthusiasm for the industry is a must. - Experience of monitoring and maintaining systems and networks - Experience with Installation and configuration of...

This exciting company are looking for a talented 2nd Line IT Support consultant to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for their wide client base. They offer strong progression opportunities for the candidate willing to go the extra mile. Joining as an IT Support team member you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with industry trends, you will play a vital role ensuring the delivery of great customer service. You don't need to have all the requirements below but experience of IT Support (not necessarily commercial) and an enthusiasm for the industry is a must: - Experience of monitoring and maintaining systems and networks - Experience with...

My client is seeking a skilled Senior IT Consultant to join the technical support team of a rapidly growing IT MSP. As a Senior IT Support team member, you will be responsible for delivering exceptional customer service by finding solutions to technical problems, managing incidents, completing projects, gathering client requirements, and staying current with industry trends. This role offers the opportunity for professional growth for those who are willing to go above and beyond.Key responsibilities:** Monitoring and maintaining systems and networks** Installing and configuring systems** Identifying and troubleshooting faults on both hardware and software** Providing technical and application support via phone, email, or in person** Guiding clients through troubleshooting steps** Replacing or refitting client hardware** Supporting updates and roll-outs for client applications and training users as needed** Working to SLAs** Prioritizing and managing multiple open tickets** Building...

We are looking for a talented Technical Lead to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile. Joining as the Technical Lead you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with industry trends, you will play a vital role ensuring the delivery of great customer service. You don't need to have all the requirements below but experience of infrastructure support and an enthusiasm for the industry is a must. - Experience of monitoring and maintaining systems and networks - Experience with installation and configuration of virtual systems - Experience of...

IT Programme Manager is required by fast growing and highly successful international organisation.Purpose:The IT Programme Manager is responsible for maintaining strong customer relationships, managing projects, managing budgets, leading delivery teams and improving our services to maintain customer satisfaction.Main Duties & responsibilities: * Identifying customer needs and overseeing service delivery within the business context. * Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. * Managing finances and budgets. * Determining ways to reduce costs without sacrificing customer satisfaction. * Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise. * Responsible for a range of different projects across the department * Management of the BA, test team and the Business Data Analytics function *...

With the digital world changing and new and exciting technologies coming to life, it’s a fantastic time to come and join the energy industry especially in IT. You will help us develop new ways of thinking, supporting us in being smarter in how we manage our network and how we keep the flow of electricity to our 5 million customers.​​​​​​​ We are already using electric vehicles and trailing electric machinery on our journey to net zero carbon. Our teams are passionate about making a positive difference to the environment, finding innovative ways to tackle climate change and the increased demand for electricity. This is an exciting opportunity to come and join us on our journey to net zero carbon. As a Cyber Security Apprentice, you will learn to use security tools and work with data to detect and prevent security threats facing the organisation. The programme will arm you with the knowledge and skills to protect us from real-world cyber threats, preventing digital...

Job Title: IT Project ManagerLocation: Preston with hybrid working arrangements availableSalary: £40,000+ depending on experienceWhat you’ll be doing: * Delivering the project to time, cost and schedule in line with business success criteria and customer satisfaction, taking action where these deviate from agreed tolerances * Adhering to regulatory processes and procedures including BAE Systems project management methodology and life cycle management * Collaborating with, and managing 3rd party suppliers to drive successful business outcomes * Providing effective leadership to the delivery team, being able to take appropriate action addressing any issues * Identifying and managing project level risks, issues, opportunities, and dependencies * Developing and managing realistic project plans, identifying, and recording lessons learned as part of project closure * Managing project changes in line with governance and project assurance frameworks, providing effective and...

With the digital world changing and new and exciting technologies coming to life, it’s a fantastic time to come and join the energy industry especially in IT. You will help us develop new ways of thinking, supporting us in being smarter in how we manage our network and how we keep the flow of electricity to our 5 million customers. ​​​​​​​ We are already using electric vehicles and trailing electric machinery on our journey to net zero carbon. Our teams are passionate about making a positive difference to the environment, finding innovative ways to tackle climate change and the increased demand for electricity. This is an exciting opportunity to come and join us on our journey to net zero carbon. As a IT Testing Apprentice, you'll work with and learn from the team, getting involved in the quality assurance stage of software development and deployment. You'll conduct automated and manual tests to ensure the software created by developers is fit...