Just IT Recruitment Ltd.
Brentford, UK
The IT Support Apprentice’s role is to assist the IT team in supporting their users with their IT hardware and software solutions. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification. Key Duties Installing and configuring computer systems Diagnosing and solving hardware/software faults Logging customer/employee queries Analysing call logs to spot trends and underlying issues Install software when requested Ensure the end point security is installed and kept up to date Undertake user maintenance, reset password, add and remove to user groups etc Provide a troubleshooting resolution capability Keep printers working, changing toner when required, ordering new stock when needed A good understanding of Microsoft Office Suite, specifically, Word, Excel and Outlook. Flexible work ethic to work hours when required to ensure completion of (realistic) tasks to meet operational requirements. Able to work across...